Constraction reviews in Gibsonia, Pennsylvania
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Worked without permits, didn't deliver the work we were billed for , went to court for that too.They left house open over the winter & never boarded the windows & caused us $75,000 more damage due to a fire. Other people I met have had similar experiences. I forgot to mention they wanted to cash a third party check from the insurance company.
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ATI performed repairs at my home after I experienced water damage. The employees were phenomenal and the quality of work was outstanding.
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Had a horrible flood in my basement. Kress Restoration came quickly and removed everything that was damaged and thoroughly dried out the basement. They replaced all of the damaged drywall, carpeting and repainted. I am thankful that they responded so quickly. I was very concerned about mold. They took care of it before it became a problem.
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We were referred to Kress brothers after extensive water damage. Working with them was an absolute nightmare from start to....never finished. Not only did they leave us with work never completed, the poor work they did is the gift that keeps on giving. We continue to have to fix things they “fixed”, poorly installed, sloppily executed, etc. Save yourself the headache, time, and money. Find someone else.
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A tree fell on my house after a horrific wind storm in May of 2017. Kress Brothers was recommended to me as the contractor to fix the repairs from the tree damage. There was extensive roof damage and several rooms had cracks in the drywall everywhere. They came in July of 2017 and finished in August 2017. A couple months later, the cracks started reappearing in the drywall (the same exact spots where it was cracked before) and the roof started leaking where the tree hit. I withheld the final payment until they came back to fix their mistakes. They finally came back in July 2018 “to fix” the repairs once again. However, this time they blamed the roof leaking on “my bad roof” and they were not responsible for it. Since then we have had another reliable contractor look at the roof and they said the damage is from the tree falling on it. The cracks in the drywall once again reappeared in the same exact spot they they previously “fixed”. The paint is also pealing in several spots. The last time they tried fixing these spots they once again tried blaming the condition of my house. But days before the tree hit my house I had painted all the rooms and there were absolutely no cracks. It is now April 2019 and the cracks have again returned, the roof is leaking once again and the paint they applied is pealing even worse. This company should not be doing home repairs for people and taking advantage of them. Their lack of customer service and treatment of others in a vulnerable situation is absolutely disgusting.
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STAY AWAY FROM KRESS!!! My mother had water damage and State Farm recommended them. They provided what seemed like a reasonable quote that included new flooring (among all the rest of the work to repair the game room). I already purchased new flooring so asked them how much material was in their estimate so that we could have them remove that. They won't. Well, they said to sign the contract as is (with them quoting the material) and that they'd subtract it out after the job is done. LOL, I wasn't born last night, and these reviews prove out their bad business. No way they were ever going to subtract the material out...and if so, it would be a lowball with me having no recourse. There is ZERO reason why they can't provide an updated contract with the floor material removed. And when we called yet again to find out why they haven't, the lady who answered the phone was extremely rude. Run away, run far away. We called State Farm and voiced our concerns there as well, hoping that they will quit subjecting victims to this company.
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I had a small ceiling damage claim and I was referred to Kress by someone in the insurance industry. Kress responded immediately, worked with my insurance company, and performed the repairs. My expectations were exceeded. I highly recommend them.
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I can't say enough good things about Kress Brothers! Our situation presented them with unusual challenges and time constraints, and they met or exceeded every one of our expectations. Their customer service is exemplary, and all of their employees were very professional, courteous, and skilled at their jobs. I would absolutely recommend them for any construction restoration and repairs.
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They sent me a bill for an additional $2000 a year after the work was done. And by no means was a total of over $4000 of work done on my home. The window was left without silicone leaving a gap from which air can come in and out. There is plaster all over the window itself that was never cleaned or scraped off. The point at which the ceiling and the wall meet is messy and was never sanded properly. Additionally, The wall was never primed before it was painted so the texture on the wall is extremely sharp. I have attempted to communicate with the office multiple times to resolute the matter and no one answers or returns the phone call. The communication with the office and billing is absolutely horrible. I have left messages for weeks and I’m supposed to receive a call back from a “project manager” weeks ago. This has been extremely frustrating and honestly a headache.
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Kress came to my barn last summer because part of the back wall had
been pushed off the foundation by a horse and we were afraid that it would
collapse.
They were very efficient and fast and reasonably priced. The wall was secured both inside out of the barn. They cleaned up everything. I would highly recommend them and would use them again should need arise. -
I have worked directly with ATI/Kress Restoration for years. They are very professional, quick to respond and provide high quality work. Definitely recommend.
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Absolute worst company I have ever dealt with... DO NOT USE . My family and I had done an addition to our house to double the size, and never had as many problems doing that as we did with the Kress Brothers. They gave us a quote to do work for an amount of $8,000. They came to our house and did only $2,000 worth of work. Next they attempted to bill us for the $6,000 worth of work that they never completed. It is clear that they never completed the work done in the contract, and are still trying to bill us.
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Wow, seems like a lot of us are having the same issues with Kress.
My insurance company recommended them as well and Leo came out to give me a quote in a very timely fashion. I did receive the quote and then the check from the insurance company but from there everything went down hill. I waited a few weeks and never heard back from Kress. I tried several times to call, left a message each time, and never heard back from them. After about 1 1/2 months of calls, I then reached out to Leo and he said he would have the "owner" get back to me. Again I never heard back from anyone.
Through a friend's referral I finally found a company that I had complete the work but the time I wasted with Kress cost me 2 months of good construction weather and additional weather damage to my house. Don't waste your time with Kress Brothers. -
We had a Tornado Rip the Roof of our Home we had no idea what we were doing at all to have our home fixed. Once we had our new roof on our house Kevin came to our home in an instant to go over everything with us ! He explained everything in great detail on what to do and we will be forever grateful to him !
Brad and his Team came and made things happen and dealing with our insurance company was no easy task.
Thank You to Kress Brothers for all that you do to make things happen so that we could be back in our Home. Everyday we feel so very blessed Thank You -
Had damage to my garage doors in Sept 2022. As of today, I still have plywood up and no doors. I had to go through winter like this . I've called several times over the past few months and had a very hard time getting a call back. When I did get a callback, they would send a different company that they contract with out to the home who would advise that they can't install the doors due to xyz..This happened 3 times. The left hand has no idea what the right hand is doing. On top of that, I got a huge bill for the Kress doing absolutely nothing. Do yourself a huge favor and go with another company. I wish I would have done that. I'm sure I would have garage doors by now.
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Our house is still currently being worked on and i didn’t even want to wait to review. This has been the most frustrating process I have ever dealt with. Kress is very difficult to communicate with and in my opinion the people in charge of projects are unprofessional. We had damage to our home 6 weeks ago and the contractors have worked a total of maybe 4 days! This process is taking entirely too long and we have expressed our concern and displeasure numerous times. I find it absurd how little time they have put into repairing our home when we were told twice it would take “about two weeks” 6 weeks later there’s still no end in sight and we can’t get our house back on the market until they are completed. Never again will I use them or recommend their service. We will be canceling our policy with Erie as well as they were the ones who told us to use this service. I will say the workers (who have actually touched the house) have been very friendly and nice. No issues with the workers just a huge issue with getting someone to work on the house in a timely manner and communicating with the estimator and project manager. They do decent work when it’s done but cannot afford to have a project take this long! Couldn’t imagine if we actually had a lot of damage. We have a relatively smaller project and should have only take two weeks if work was done each day! Very unhappy with service
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Abby is the absolute worst!!! She abruptly hung up on me twice after being rude and indirect about whether I was indeed calling Kress Restoration. Very unprofessional and disrespectful. Next time, if someone calls and asks about Kress, I recommend a kind a concise response like this, “ATI restoration, formerly Kress, how may I help you”?
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DO NOT USE! I wish 0 stars was an option. Red flag when it took 3 months to get the job scheduled - after various excuses from Abby, the receptionist like "our phones were down", "I was outside", etc. Brad, a mysterious project manager, has never answered an email or question. He's just copied on stuff. The job isn't finished - no one will return my calls or emails. I overheard the 2 repair guys talking - one said he still saw water coming in. The other said, "Don't worry about it. it's just ive thawing." I asked them, and the one guy said, "Oh ya its all good. Don't worry!" Red flag.
I called the day after they left because we noticed a water stain. Asked for someone to come back and look - I was sent another invoice by Jonathan for $1,000 (with no one even looking at the issue) and photos of our roof - saying they found the roof like that. I told them that's the exact photo your guys showed me - after they repaired it!! Crickets. There's water still leaking, and the repair job of our ceiling is now water stained again.
DO NOT USE THEM -
Kress Brothers completed some work about two months before we purchased and moved into a house and we noticed some damage. Based on experience I've had with other contractors, I was ready for them to complete ignore me or argue with me about fixing the issue, but they came and resolved everything free of charge! Special thanks to Ralph for keeping me on the schedule and Rob for completing the work. Kress is an honest company that cares about the quality of work, which I think is rare in the contracting business
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I had a fire at my business in 2018. I had no clue what to do. I had insurance but trying to deal with them with no knowledge is impossible. I called Kress an man am I glad I did. Not only did they rebuild my whole bar and the apartment above it to exactly how I wanted but they handled all the communication with my insurance company. They ended up getting me over 60k worth of my insurance policy that I paid for that the company itself would never of told me I had. I would highly recommend Kress to anyone who is need of any work! The best hands down!
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Dominic helped us out, and was very quick and professional with his work. 10/10