All reviews for Elite Heating & Air Conditioning

Exceptional service and trustworthy people.

Experienced staff, moderate pricing and prompt service.

Efficient, honest service. My whole family now uses them. Highly recommend.

Mark and his team have kept our business cool for about a decade. Always found their rates to be fair and work well done.

Joe was great! Friendly and professional, and the prices are so fair

Very professional staff. My air stopped working on Friday of Labor Day weekend. Called them first thing Tuesday morning and they came and fixed the problem that day. Very fair pricing as well. Would recommend them to anyone!

I had Eric fix my furnace today, he was super polite, knowledgeable. with having a limited budget and being a single mother I feel like he cared and did not judge me, and strictly worried about getting my heat to work with the cold weather quickly approaching. I would recommend this company to anyone and will be the first place I will call when I need anything involving my heating and cooling needs. Elite you are lucky to have a employee like him! Thank you again.

Highly recommend! Honest, excellent and prompt service!

What a terrible experience. The technicians are professional, but the office administrator and the owner have absolutely NO customer service skills whatsoever. My a/c unit has been broken since the end of July. The technician came and worked on it but said there is likely a leak somewhere in the system. He did something that fixed it temporarily—it started leaking again last week. He came and replaced a different part, said hopefully it will get you through the season but there is still a leak inside somewhere. I called the office to ask what would happen if it broke again as he literally told me I would end up needing him to come back. She told me if it was for the same issue I wouldn’t be charged. Not even a week later and it is leaking again. I called and expressed my dissatisfaction and instead of listening or sympathizing she argued with me saying it was not in the tech’s notes that it was leaking and it’s a different issue. So today my boyfriend spoke with the owner, who ALSO argued with him saying that we have to pay another service charge because it’s a separate issue. I can appreciate that the technician has done other work on our unit but at the end of the day, I called them because the a/c was leaking, and in two visits that issue was not fixed. It has been broken for 4 weeks and I’ve paid $600 and it’s still not fixed. Instead of offering a reasonable solution or even hearing us out they responded defensively and argumentatively, and we were both talked down to. I am SO unbelievably unhappy with our experience.