Plumbing reviews in Moon Township, Pennsylvania

4.8 based on 100 reviews Back to the listing
    5

    This is an excellent company. Danny was very professional and knowlegable, and explained everything in great detail. Reasonable pricing, as well.

    5

    Gerard Plumbing and Heating provides high quality service. Always responsive to our needs and provide thorough explanations of the issue and resolution. Technicians are always polite. Gerard is our go to service provider. Be sure to add their number to your call list.

    5

    I appreciate the honesty, above all, of this company and all their employees. They did a very professional job, quickly and cleanly, explaining everything, in replacing my furnace. Grant made real efforts to find replacement parts for my very old furnace first, to give me options. But, it really was time for a more efficient one. We want to thank them all. (Mercedes, Grant, Danny, Tommy, Steve and Matt)

    5

    I had my AC inspected and cleaned today (6/16/20), and the tech ended up recommending I replace one part which I did do. The technician, John, was very professional and explained everything he was doing. He gave me great insight on what condition my unit was in and when it might need replaced. This is the 2nd time I have used Gerard, the other was last fall when I had my furnace inspected and clean, and I have been very happy with both techs and the work they performed. Highly recommend them!

    5

    We have been a Gerard customer for quite a few years. They have always been good and courteous when checking furnace and air conditioner. Always make sure we are satisfied with the work.

    5

    Very responsive. I had a water leak and they were able to fit me in a day earlier than planned. Very polite, professional, honest and knowledgeable. Good job done right the first time.

    5

    I goofed and helped walk my water tank over the rainbow bridge and they had a new tank installed the very next day after initially sending someone out to confirm my kill and determine what I needed. Now my hot water is back and I'm never flushing my tank again.

    Extremely quick, professional, and understanding of my total lack of water pipe knowledge. Price was also extremely reasonable for everything all together.

    5

    This shop serviced my heat pump, and cleaned all the ducts in my house. They were punctual, professional, and personable. After getting ripped off by Gillese it was a pleasure to find an honest company, they are the only company who works on my heating and ac now.

    5

    We had a problem in our office that was happening for quite awhile. Tommy from Gerard found the problem and repaired it! The entire company is really great to work with. Cy and Mercedes are also awesome!

    5

    Quick response, great staff, gasline repair done same day. Will use again.

    5

    A/C died one hot evening in June. Called Gerard’s answering service to schedule a repair. The very next morning I received a call from a technician and he was at our home in less than an hour. A/C repaired in less than 24 hours. Great service! Highly recommend Gerard!

    5

    We had a gas leak and Gerard came out immediately late on a Friday afternoon and outlined a plan to address the issue. They installed new gas lines into a house that is over 80 years old and made sure that our new lines were to code. They gave us a fair price and even came out to validate their work several days after the work at no charge. They wanted to make sure that we were satisfied and felt safe which was a big comfort to my wife and I. We look forward to using them again.

    5

    very pleased with everything from the courtesy and ease of scheduling, calling me for earlier openings as they occurred, communication from office and technicians, promptness of arrival...everything. Both Jake and Nick quickly diagnosed my leak in what I thought was a main kitchen drain into basement but was actually an ice-maker line. It was quickly repaired and they discussed my concerns and options of future line replacement along with hot water tank replacement in the future. They also repaired my garbage disposal to prevent me from replacing the whole thing. Did not try to "up sell" services. Nick and Jake were fantastic...proficient, courteous, respectful. Great service all around. I will definitely recommend Gerard and be a repeat customer. THANK YOU!

    5

    Bill W. was really wonderful. He arrived on time after a courtesy call letting us know when he would be here, and did his best to work around our family since we were all home. He was very polite in telling us what he needed to get the job done, and I felt the service he provided was done in a super reasonable amount of time. He double checked that we were happy before he left and even apologized for not being able to 100% finish his clean up job (putting clothes back in closet) since his hands were a bit dirty after the job - this was not a problem for us, and was very considerate. We will definitely request Bill next time we have plumbing needs.

    5

    Gerard has been servicing our home for 33 years. I can't say enough good things about them. From the first phone call until the completion of the work they are everything you want in a business. On the rare occasion you don't get somebody on the phone they always return your call quickly, often within a few minutes. It isn't unusual for them to have somebody out to the house the same day. The work is always done efficiently and professionally. Regardless of who shows up to perform the work it is always spot on. If they have a recommendation you can have faith in that recommendation. The latest "episode" involved a leaking bathtub drain in the upstairs bathroom. Being that everything was original from when the house was built it could have been quite an ordeal to deal with. Guy and Matt took a look at it, came up with a solution that wouldn't involve cutting through the ceiling below and had it fixed within an hour.
    Owning an older house, I always jokingly tell them they are out here way more than I would like. Great people and a great company.

    5

    Gerard Plumbing is the best. We have been working with them for the last several years on water issues in our older house. They are so responsive, professional, and get the job done. Highly recommend!!

    5

    It was a Stellar experience from start to finish. On my initial call I was handled with respect and courtesy, The young lady went out of her way to juggle some appointments and managed to have a technician at my home in an hour! When Andy arrived he was extremely professional, courteous and friendly. His vast knowledge was reassuring and he was able to diagnose and fix the issue quickly. He did a thorough job of inspecting the system and making sure everything was working properly and even provided tips and advice to keep it running well even though it is an old unit. I will definitely be contacting Gerard in the near future to upgrade my system to a new unit. Thank you to all for making a difficult and stressful situation come out smooth. You have a customer for life!

    5

    I found Gerard early on in my home ownership and thank goodness I did! They have always been helpful and responsive. When they fix it, it stays fixed. I appreciate having one place to go to for handling my AC, heat, and plumbing and being able to trust them.

    5

    Awesome company. They came and fixed a gas issue we had. They were here fast, they were professional, and they worked hard to get the gas back on. I will recommend them to anyone in need of plumbing or heating. Awesome people, Awesome company!!

    5

    Called at 7:30, sevice man was at my door by 1:00!!! His name was Bill Woods. He was very kind and patiently explained my pluming issue. He worked quickly, CLEANED UP AFTERWARDS, and gave me a very fair bill. Our family has called Gerard previously and will continue to call them for any plumbing needs. Definitely a 5🌟 rating.

    5

    Gerard’s have installed our heater, hot water heater, maintained our 24 year old AC. Always on time, knows their business, careful in the home, cleans up, quality workmanship, friendly, and never had to worry about them working on their own anywhere on our property. Would call them any time and know we would not only get great service, but also at an affordable price. Andy is great too. He’s the guy you wish showed up every time! Thanks Gerard’s for all the years of service.