All reviews for Air Changes Heating & Cooling LLC

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    5

    My recent experience with Air Changes Heating & Cooling LLC was nothing short of exceptional. From the moment I contacted them to inquire about boiler servicing, I was impressed by their professionalism and courteousness. The scheduling process was seamless, and they were able to accommodate my availability without any issues.

    On the day of the appointment, the technician arrived promptly and was incredibly thorough in his assessment of my boiler. He took the time to explain the problem to me in clear and concise terms, ensuring that I fully understood the issue. He then proceeded to repair the boiler with precision and expertise, keeping me informed throughout the process.

    I was particularly impressed by the technician's attention to detail and his commitment to providing quality service. He didn't just fix the problem; he also took the time to clean and maintain my boiler, ensuring its optimal performance for years to come.

    In addition to their technical expertise, the team at Air Changes Heating & Cooling LLC is also incredibly friendly and personable. They are genuinely committed to providing their customers with a positive experience, and they go above and beyond to ensure that their needs are met.

    Overall, I cannot recommend Air Changes Heating & Cooling LLC highly enough. They are a truly professional and customer-centric company that provides exceptional boiler servicing. If you are looking for a reliable and trustworthy company to service your boiler, look no further than Air Changes Heating & Cooling LLC. You won't be disappointed!

    5

    Had a perfect experience with Air Changes. Matt came out and assessed the issues with our furnace, got the parts ordered quickly, and got us back up and running. I would recommend these guys to anyone needing emergency hvac work.

    5

    I recently had the pleasure of working with Matt, the technician who came to check my HVAC system. Matt was incredibly thorough in his inspection and took the time to explain what he was doing and why. He also provided valuable tips on what to check in the future, which left me feeling confident about maintaining the system. I really appreciate his detailed investigation and professional approach. I had few other companies come out before which I regret. I recommend this company to the fullest. Trustworthy, excellent service, highly recommended! Thank You Matt and Jared!

    5

    Matt was on time and explained what was wrong with our unit. Offered suggestions on the unit and was not quick to push a sale. He was considerate and kind. Thanks for outstanding service!

    5

    Cannot say enough good things about this company and the technician Matt. Very fair, honest, definitely knows his stuff. Need your hvac system repaired or maintained? Definitely give air changes a call

    5

    I had the pleasure of working with Matt and Jared. I highly recommend this company because you can tell that they care about providing quality service. They are not only honest, which is a big deal, but they also explain what they’re doing the whole time and the different options for solving the problem. I will definitely use them again.

    2

    Never really got to "use them" and find out the quality of their workmanship. But I did learn something about their customer service. I called and scheduled a cleaning / maintenance check on two side by side boilers in a duplex. The service was scheduled for between 2pm and 5pm. I arrived at 1:45pm and checked my voicemail. There was a message from the tech left at 1:30pm stating that if I didn't call back within 5 minutes, the service would need to be rescheduled. I called back as soon as I could around 1:50pm, 20 minutes after their call, and the tech told me that they were already on their way to another job. So, they give themselves a 3hour arrival window, but give me 5 minutes to respond to a voicemail left 1/2 hour before the 3-hour window even starts. I take this as an example of how pushy this company probably is. I'll be looking for someone else.

    1

    First and foremost. I am a land lord. The first visit for an estimate, they came out and did not measure the radiator size in the apartment. They never gave me any information on the type/model of the replacement for the new Radiator and when they called with a quote, they never confirmed any information. The estimate was a ridiculous high amount.

    When the worker came back out today, he brought a replacement radiator that was half (smaller) size of the old one. When I had asked for a warranty because I was asking questions, he was acting funny and had no paperwork for me. I still decided, despite all this to continue with he job. but when he called his boss they decided not to do the job because I was asking for paperwork and they left.

    I would NOT recommend this company. they were very unprofessional and unorganized.