Interior Designer reviews in Philadelphia, Pennsylvania

Always a great job and perfectly beautiful!

Amazing service, attention to detail and timely!! Couldn’t ask for more!!

Beautiful arrangements!!! I am so happy with the work that they do and the professionalism of this company!!

They did a fantastic job accommodating myself and my team while building a set for my company.

This company does amazing work with plants, trellises, and outdoor products. Brandon and Mindy are hard workers and reliable. 👍

Everything Potted Perfection does is gorgeous and won't be seen elsewhere! They are also top notch people that care about their community.

Beautiful planter that's stood the test of time on a small south philly block They do great work.

Mindy was most personable and engaging. She came off both passionate and professional with regard to our landscaping and gardening.

It was great to work with Potted Perfection. The are experts in their field, courteous and have the know how to make awesome planters. Highly recommend!

I reached out to them after seeing an arrangement in front of businesses in Manayunk. I inquired about a piece and it’s availability and got a response quickly. They were efficient and delivered right to my door! I received a beautiful aloe plant resting in a sturdy planter.

Absolutely the most beautiful arrangement! Professional and responsive business owners. You won't be disappointed! A+++

I would highly recommend this team. Mindy and Brandon were beyond helpful and knowledgeable to create my family's own little Oasis. They truly transformed my cement pit into a beautiful piece of art. Could not recommend them enough

Easy to get in touch with. Easy to work with. Knowing 2020 is a bit overwhelming for most of us, they are honoring their 2019 pricing. From a beautiful install to my whiskey barrel planters, to being able to come out in such short notice, I couldn’t be happier! They brought the front of my shop back to life! Support small business! Bloom always!

We are extremely pleased with our roof deck design and landscaping that Potted Perfection completed for us. Our gray and drab roof turned into a colorful and lush space that we utilize all the time to entertain and just relax. We could not be happier with how beautiful it turned out and can’t believe the transformation!

We love our planters. They bring us so much joy every day! Potted Perfection also did some really helpful landscaping for our little Philly yard and helped with some shrub and stump removal. Highly recommend and look forward to having them plant some new flower boxes for us next spring!

We retained Potted Perfection for a patio design and fence installation. After an initial down payment, they provided a design that was double our budget. When we replied with what aspects of the design we would like to proceed with they informed us that we were locked into a minimum cost and would have to spend more than what we requested. Overall we were disappointed with the level of communication about the design, implementation and schedule. They said that would have our fence up in a week and it took 3 months. After the final walk through we identified a number of issues that varied from the design and asked to talk through them. We were met with a barrage of text messages demanding payment immediately. Feeling we had no choice and to avoid further conflict we paid on full. Then we started to have issues with the integrity of the fence and the gate. They came to pick up the gate and promised a prompt redesign and install. Months went by without a gate to our fence and we had multiple items stolen from our backyard. Ultimately due to lack of responsiveness we asked for a reimbursement to address the outstanding issues with another contractor. They offered an amount way below what was required to fix the issue and then stopped responding to our messages. We had to pay an additional 20% above what we spent to address these issues with another contractor. I see a lot of great reviews for landscaping and potting, and from their portfolio they do great work in this area. I would be hesitant to use potted perfection for other contract work.

-Chris (they/them)

#Response to Potted Perfection's Response: My intent in posting this review is for others to be informed on our experience. I am not requesting concessions or reimbursement from Potted Perfection at this time. The timing of this post, 1 year following installation, reflects the time it has taken to save the funds and retain a contractor to correct the issues.

I was bait and switched and disrespected in multiple ways to the point of tears.

I told them my budget was $10k to $12k for my little city yard and that I wanted a garden for my dog, and they told me what was doable. It sounded great and they seemed nice, so I signed the contract and paid my 40% deposit ($4,800).

Then we scheduled the design meeting, and Brandon no-showed and I had to reach out to Mindy to reschedule. Then again. Then again. Three days in a row of no-shows before he came on the 4th day we scheduled it. Additional meetings throughout the process were rescheduled last minute, and Brandon showed up an hour late to one of them.

When they delivered the design layout, it was for double my budget ($22,500). After weeks of difficult communication, it became clear that barely anything we discussed was going to get done for my budget, and there is no way to get your deposit back at any point, so I was stuck moving forward with the project. The definition of a bait and switch.

My design preferences were ignored throughout the entire process and I ended up with a design that is not what I asked for even after clarifying in writing multiple times. At a certain point I just gave up asking for what I wanted and went with the design because it wasn't worth trying to communicate with them after being ignored so many times.

On the first day of the installation I attempted to clarify things again, and sure enough, Brandon was going to install a smaller garden than previously agreed upon. After showing the written specifications that we had agreed upon for the dimensions again and bringing Mindy into it, Brandon agreed to install the garden as previously agreed upon.

Then when I went inside, he used one of my empty plant pots to cover up my security camera, and a few minutes later he unplugged the camera altogether (and broke my plant pot in the process, which he never owned up to). Brandon was rude to me throughout the 3 days of installation, barely speaking to me or looking at me, and not even letting me know when he was leaving my house or coming back throughout the day.

They brought extra items into my yard (like big rocks for the garden and an additional potted tree) to stage "after" photographs for their social media, and then removed the extra stuff once photos were done. Mindy told me this is "apart of the design Brandon sees". If they weren't able to do a nice design within my budget, why accept the job? When I told her I didn't like the idea of having extra things installed just for a photoshoot and then removed, she said "there's a particular way to go about things and trying to circumvent that will compromise the job." She also said "I am more than available to talk about this process and your constructive feedback upon completion".

Their idea of "cleanup", which is part of the contract and included in their service, was to sweep and spray all the extra dirt and mulch from the project into the alley behind my house, as well as to sweep some behind my recycling bin for me to discover later (this is on camera). I also had to clean up all the dirt inside my house that was spilled.

The yard is not what I asked for and not what they told me I'd get when I handed them the first $4,800 check. I never would have worked with them if they were honest about what they could do within my budget *before* I gave them a deposit and trapped me into the contract. They also didn't fully irrigate the garden and they didn't install a timer or splitter like they said they would.

***Reply to owner's response: I cried over being disrespected and bait & switched, not because I "begged you to come". I would have jumped at the chance to get out of the contract once it was clearly a bait and switch. Looking at your other 1 star reviews it seems you've had similar issues before. It's disappointing you're implying I put you in some kind of "danger" just to deflect responsibility from your actions and deceptive business practices. You're the one who unplugged my security camera, a strange thing to do if you feel you're in danger.

The name says it all! Their work is always perfection. I am a Yoga Instructor in Center City Philadelphia and I plan several events that I have worked with Potted Perfection. Their floral arrangements bring joy, color and elegance to every event I've planned.

I teach classes in my Logan Square studio and P.P. created a one of a kind piece with house plants for my wall along with custom wooden shelves & a cacti/succulent garden. They specifically designed these for my personality and I love them so much! Not only does it look magnificent but the plants also provide oxygen. What's one of the most important concepts of yoga? BREATH. Thanks to P.P. my students and I are always inhaling fresh oxygen during our practice. Namaste!

Thanks so much Potted Perfection! I highly recommend using them for anything under the sun that has to do with greenery & design. As an artist and yoga instructor I can honestly say Potted Perfection knows what they are doing and really creates beautiful work. No job is too big or too small for them, they are honest and warm people, and they are really helpful to consult with.

-Vulgar Yogi

I ordered this bouquet for a best friends birthday. I had them deliver the bouquet to her job. She was soooo pleased with the way the bouquet looked, the warmth and energy of the Brandon (the person who delivered) and has been getting compliments on this bouquet since she received it on Monday morning. I had to come and write a review because here we are 3 days later and shes still talking about this bouquet and its beauty. Thank you Potted Perfection!!!!

Mindy is very responsive and a pleasure to communicate with. Brandon is a talented designer who had a beautiful vision for our space. We hope to spend a lot more time in our outdoor space now that Potted Perfection has worked their magic!

Ms. AR Chandler
ACE WG&Screen CEO

So happy spring is here in and time for new landscape project. Storm damage was bad at my Florida home I was lucky to find Potted Perfection LLC. they travel. It was a pleasure to meet with Brandon and Mindy. They arrived promptly, budget, ideas and plans were discussed professionally. I was very impressed with Brandon's ideas and creativity which were much better than mine. When the project was completed I was very pleased with final result. I will definitely call on there services again and would very highly recommend them. Thank you both for an amazing job.