Solar Energy System reviews in Pittsburgh, Pennsylvania

4.7 based on 133 reviews Back to the listing
    5

    I have been debating on adding solar panels for a couple years but have been very reluctant because of not having enough background or comfort knowing who are the companies that stand behind what they do. I was given a recommendation from an acquaintance after seeing his install. He highly recommended them and I can say he was right about that. I worked with Scott from sales for several weeks as I asked tons of questions and threw different ideas to find the ideal system. Scott never pressured me into something I was not comfortable with, he wanted to make sure he answered all questions even if it went having to talk to someone else and get back to me. Making sure I was getting a good deal, I did my homework and reached out to other companies. Some pressure you into signing contracts and some are not forthcoming with why they picked the hardware they did. Turns out I am getting what I feel is the best equipment at the best price.

    Once it was time for installation, Keegan was on top of everything. When he first showed up we walked the whole plan end to end. He made sure to answer all questions and concerns and even gave me options after we looked at some things to possibly make it better. When they had to make some adjustments with the panel layout he walked me through it, explained the reasoning and wanted to make sure I was comfortable with the adjustment. The team did a great job to complete the install in a couple days. Tyler worked with me to make sure that we got the power run back to the house in an ideal way, even boring under the driveway. The team that did the permitting and power company applications kept me informed as the process moved along.

    The only feedback I would give
    - west Penn power is slow moving so expect delayed timelines when dealing there.
    - There was one or two instances where adjustments were made to the original plans. Those adjustments were agreed upon and did not make it to the ops team. These instances were quickly rectified with a couple phone calls. So I don’t mark them for it.

    You cannot go wrong!

    5

    Alex was the crew lead, I was able to speak directly with all team members, roof guys, electricians..the entire team did a great job in less than ideal weather. They were professional and thorough. All aspects of the Solar Panel installation met my expectations. I would definitely recommend Greenrack Solar.

    5

    Tony, Zack, Keegan and crew...
    Everything about this company is phenomenal. They do what they say they are going to do, when they say they are going to do it!! Which is so RARE in this industry. They were on time, professional, friendly to humans and pets, knew exactly what they were doing, made everything aesthetically pleasing and so much more. I highly recommend you ask for them to install your solar.

    5

    From the very beginning, working with Scott, we received great service on our solar journey. The design options were fair, as we other supplier options we pursues through Energysage. We ended choosing the more simple panel design proposed by Green Rack covering 80% of our usage.
    We ran into odd permitting issues with our house occupancy, and were greatly assisted by Mary to address this city issue. This took us months to resolve, and Mary helped us the whole time. She handled all the solar permitting, without any extra inputs from us.
    Installation took two trips, as our installation manager Josh found some wrong panels were delivered. Rather than try to make them work, Josh stopped the install, making sure all the proper components were used per the design specs. one week later, the install was completed, by another install team coordinated by Todd the ops manager.
    Mary organized the final inspections and electric company visits. We had one last issue
    With the electronic control signals. A text to Scott resulted in the service tech Tyler arriving at the house in less than two hours, troubleshooting the problem (outside in a rainstorm), and getting the new system running, generating our first solar power. It has been over two weeks now, and the system is generating electricity, slightly over the design targets. Perfect!
    The customer service of each and everyone at green rack was high quality, with fast and friendly responses, and technically accurate content. All coordinated through Scott, a great team indeed. The installers were respectful to our property, and each other. We were glad to have them at our house, for both efforts
    I highly recommend using green rack for your residential solar design and installation needs .

    5

    If you're in the PGH area getting residential solar, these guys will treat you right. Scott was my sales guy and he answered all my questions right away. Green Rack was very familiar with the local codes, permits, and forms. Tyler's team put all my panels up in one day and cleaned up everything well.

    Get your install this year while there's still a great federal tax credit.

    5

    Awesome experience with Connected Energy Solar!!

    5

    Easy team to work with. Highly recommend this solar company.

    4

    We are still waiting on a Part to come in to fix are solar system, but the service was great.

    5

    Dunnagen and his team are hard working individuals. These guys really go the extra mile to make sure you understand your system and that you are a happy customer.

    5

    Very easy to work with. Crew was great!

    5

    Very responsive. I was looking for a new service company. I was referred to connect from Generac. They immediately answered and was able to fix my system the same day. Will definitely be calling them from now on.

    5

    I highly recommend Connected Energy Solar! They made the whole process from paperwork to installation, easy.
    Everything was taken care of in a timely and professional manner. Plus they were always quick to respond to any questions I might have.

    5

    I installed a generac system two years ago. Broken parts from manufacturing defects needed to be replaced under warranty. Generac wouldn’t send me the parts even though I installed the system and requested a certified company needed to perform the warranty work. I contacted CSE and within two weeks they got approval from Generac, the parts, and did the repairs. I didn’t even have to do any warranty paperwork. Thank you!

    5

    Connected Energy Solar helped with our lighting upgrade. The project ran smooth from start to finish. Initially reaching out to finishing the job was pleasant! Any questions we had were answered in a timely manner. I would recommend Connected Energy Solar to anybody!

    5

    We have had solar for a number of years but were looking for a local company to replace two dead microinverters. Dunnegan was responsive with a quote (which was very reasonable) and showed up on time for when we scheduled and got the work done. Will definitely use him again!

    5

    I've been using Connected Energy Solar for many years to supply lighting and it's always been an amazing experience. They shop out my needs to many suppliers, help me make the right decision, and do all of the tax credit coordinate. It's totally hands off. Just recently we used them for a solar installation. It couldn't have gone smoother, even in a situation where I know their costs may have increased, they didn't pass any additional charges on to me. Can't say enough good things here.

    5

    We had been interested in solar and had a company come door to door to try and sell a system. After sitting down with them and learning some about solar we were told we had to "sign up" to see if we were eligible and go through the process. After that meeting we felt it was kinda of scammy and canceled everything, I continued to look for another company that we felt would be a good fit for us. I searched and found a few but one of most interesting was Connected Energy. I reached out to Dunnegan through the site and he quickly got back to me. He ran some numbers and drew up a sketch. Still feeling a bit burned from our last solar encounter, we met with him to go over some of our issues and concerns about solar. He talked us through everything and really put our minds at ease with the whole process and how it would go. He never pressured us or truly acted like a "salesman" which we appreciated. After running through everything we decided to go with him and we have not regretted it one second. The process for us was very easy from start to finish and Dunnegan communicated and answered any questions or concerns we had. We had a couple of small issues after install as well that he addressed in a timely fashion for us. We are glad to have found such a good company to work with on this and would highly recommend to anyone looking for solar.

    5

    After dealing with a nightmare situation with a National company (SME Solar) Dunnagen showed up and put us at ease. He was contracted to install our system. I’m glad he was selected because he could not of been more professional, understanding and quick to answer any concerns I had. I just wish I was able to find his company when searching for solar quotes in the beginning. Do not hesitate to work with Connected Energy Solar.

    5

    I recently had a large solar installation done on my residence by a very reputable solar company that none-the-less resulted in several technical issues. Over the course of a year the company sent several contracted teams out, but they just couldn't quite seem to resolve the problems. Finally, I asked for a local solar professional to be sent to take a look at the installation itself. Dunnegan and his team arrived a few days later and through a totally professional and responsible approach to the problem they soon identified several issues (including some panels that simply weren't ever plugged in) and set about working with the solar company to resolve them. Within two weeks the entire system was up and running and working as it should. The lesson is simple; get the right people in and the job gets done. Dunnegan and his team were the right people for me, and I have no doubt they'll be the right people for you too! As far as I'm concerned 5 stars isn't enough of a rating for them.

    5

    Dunnagan and his team have showed professional and responsible workmanship for their installation of solar panels on my home. Even though I've encountered issues with the solar panel performance mechanically, this has shown to be nothing to do with the install. Dunnagan has countless times assisted me on phone calls and has come back out to check my system to see if there's anything he could do from his side. I'm extremely happy with his team and would highly recommend them for any residential or commercial solar panel installation.

    5

    Connected Energy was professional through the solar panel process and quickly got my panels installed and operational. I immediately saw an impact on my energy bills.