Plumbing reviews in Trooper, Pennsylvania

4.9 based on 50 reviews Back to the listing
    5

    Brian was very polite, courteous, and professional while replacing our water heater. He did an excellent job and made the process smooth. My only concern is that the overall replacement cost was quite expensive. This has nothing to do with Brian’s work—he was great—but Mattioni’s pricing feels on the higher side.

    5

    We have been very pleased with Mattioni' services. Technicians Ricky & Ben have both been professional, courteous and friendly - and have always showed us pictures of what they have seen and accomplished with their work.

    5

    We are very happy with Daniel's outstanding services with the installation of our new submersible well pump. Plus having a 5-year warranty on parts & labor. He explained everything we needed to know and how our well wasn't as deep saving us on cost. That was truly a blessing. We appreciate him to take the time next week to call us. To check that we're satisfied with his work or have any questions. Daniel is another Mattioni team member who lives up to their excellence in services.
    Thank you, Daniel
    Kevin & Patty H

    5

    John D was a real professional. Explained everything and answered all my questions. He was able to fix the problem I called for and the two additional unrelated issues that came up during his visit. I would definitely recommend. John was a gentleman and very personable.

    5

    We had the pleasure of working with Thomas from Mattioni Plumbing, and I can’t say enough about the outstanding service and professionalism he provided. When we discovered a serious issue with our broken drain line, Thomas took the time to clearly explain the situation, walk us through all of our options, and answer every question with patience and expertise.

    What really stood out was his honesty and ability to make a stressful situation feel manageable. He also helped us set up a very accommodating payment plan, which was a huge relief. It’s rare to find a company and a representative who genuinely care about both the quality of their work and the well-being of their customers, but that’s exactly what we found with Thomas and Mattioni Plumbing.

    1

    Absolutely awful experience! Their whole goal is to come in under the guise of checking things, but what they are really doing is trying to find any and everything in order ti attempt to sell you something you don’t need and or fix something for such an inflated price that it’s actually unreal! Literally tried to sell replacement toilets that over $1000 a piece. And then tried to replace a valve for $300+ and this is actually something that you could do for yourself for $20-$30. Unreal!!

    5

    Fantastic customer service! Professional. I have become a lifetime customer!! Zack and Tyler helped fixed my AC and Tyler removed this snake from the AC compressor!! I joined the VIP program too! Thank you Mattioni!

    5

    Shower handle, downspout, and valve replacement was well done. Additionally, shutoff valves were installed for ease. I appreciate Mattioni’s professional and quality technicians!

    5

    As the first time we need to call a plumber, Mattioni seems like the right choice. Brian was great. He saw the issues, heard our needs, and when going through the options, kept our real situation in mind to keep costs down.

    5

    Great experience! John was clearly very experienced, upfront about pricing, and just really pleasant to have in my home. Everything was done efficiently and professionally. Would highly recommend!

    5

    I needed to replace my oversize water heater installation because of age and leaking. I went through several companies until I contacted Mattioni Plumbing. I had the distinct pleasure of meeting Mr. Norm Cahall who was the representative that reviewed my service request. I had several other companies but the professionalism, courtesy, and most of the time he took to review and explain in detail the product, cost, and service actually convinced me to use Mattioni Plumbing. If not for his professionalism and taking the time to explain what I needed and code issues, I would have chosen another company. Not only was he the sales representative, he actually installed my water heater and I was provided instructions and information along the process of the job and reviewed it with him. I was overwhelmed with the service and I would like to personally thank Mr. Cahall for his service and professionalism. I did informed him about the expensive cost but after reviewing the final product the cost was actually under what I would have been charged. I know this is long winded but when you receive excellent professional service service , appreciation for the person and job should be acknowledge. LOL I brought a service membership because of Mr. Norm Cahall.

    5

    Zach was great. He did my plumbing inspection, showed me and explained what he recommended needs to be done, but didn't pressure me to get anything done right away. Zach was very thorough.

    5

    Daniel Tyler inspected our whole house plumbing while I bothered him with questions. He was friendly, patient,and answered my questions. He even educated me on things I hadn't asked about. Should we decide to move forward with some of the plumbing issues we have, I'm definitely going with Mattioni. Great service!

    5

    Called because we didn’t have hot water. A tech came out in about 20 minutes, explained the issue in detail, and installed a new water heater in a few hours at a great price. The tech was professional and courteous throughout our experience. Highly recommend.

    5

    I had a great experience with Mattioni Plumbing, Heating, and Cooling thanks to Will, their plumbing technician. Will was professional, knowledgeable, and very easy to work with. I feel confident knowing my system is in great shape, and I really appreciate the extra care he took. Highly recommend both Mattioni and Will for any plumbing needs.

    5

    John was prompt and it didn’t take very long for us to discover how knowledgeable he is. He explained things clearly and understandably. My wife and I gained confidence in John very quickly. Highly recommend!

    5

    Matt was extremely professional and personable. He was thorough and made me feel comfortable with the work he was doing. He explained to me everything he did and why he did it in a very clear, concise way. would 100% recommend

    5

    Mattioni is always reliable for their customers, appreciate that. This was our first experience with Jared and he is great - knowledgeable, thorough, and courteous. Appreciate his time and attention to the customer’s concerns.

    5

    We highly recommend Mattionis! From start to finish, Brian was thorough and kept us informed the whole way. We will ask for Brian next time as well. Thank you for a job well done!

    5

    Jared was an absolute pleasure to work with. He quickly diagnosed the issues we called about, demonstrating real expertise and professionalism. Jared is highly personable and a fantastic representative for the Mattioni team. We highly recommend him for any plumbing service.

    5

    We had a full system install done today by Mattioni Heating, Cooling, and Plumbing, and I can’t say enough good things about the experience. Brandon, who led the install, was absolutely incredible. From start to finish, he communicated everything clearly, kept us informed at every step, and treated our home as if it were his own. The attention to detail, professionalism, and care the team showed truly stood out. I would gladly use Mattioni again and highly recommend Brandon and the crew for anyone looking for top-tier HVAC service.