Contractor reviews in Washington, Pennsylvania

4.7 based on 50 reviews Back to the listing
    5

    I’m m the owner of Washington automotive services in town .. They are very professional and fixed furnace.. fair prices and friendly ppl . I would recommend them to anyone

    5

    These guys are the real deal. Constantly above and beyond and at the most generous prices I town. Can’t go wrong with McKean!

    5

    100% satisfied with everything they’ve done in our home. I will always recommend them to others and they will always be our first call for home services!

    5

    They installed a new hot water heater and it went well. The first guy didn't tighten something up all the way or something and they came out immediately and fixed it. Friendly and good service.

    5

    Al came out and really helped us in what we thought was going to be a very costly solution. Not only dis he educate us and talk to us about what we needed, he treated us like friends not a customer. We will continue to do business with McKean and so will our family. Thank you McKean! We are now lifetime customers of McKean!

    1

    Needed an estimate on three plugs for a kitchen and a cooktop downgrade. Priced us as 7000 dollars. Always get another opinion. We had a qualified electrician do all the work for under a thousand dollars

    5

    Needed a part for my air conditioner. They had the part at a great price and it was waiting for me at the desk to pickup. In and out in less than 5 minutes. Awesome service and a store that values my time is so rare to find.
    Thanks again

    1

    I can not speak to the workmanship of these folks, because I couldn’t get them to bother to send me the quote for the work I needed done.
    We called them on Monday to schedule an appointment with them after we realized we had a leak from our bathroom into our kitchen. They sent their estimator on Tuesday afternoon. He offered little to no information on cost or what would need done to fix or replace the cast iron pipes that were in need of attention, but did state he would be in touch with the estimate later that day or Wednesday by the latest. Thursday my husband called, after we didn’t receive anything from him. Of course the estimator was off that day-but would call us on Friday “first thing”. It’s Saturday and we have to call them yet again. What happened to this world that you have to chase people and companies around to give them your business and money. What ever happened to them earning it? This is so commonplace that when someone actually follows through and does what they say, we are surprised.
    They will never have our business again. But obviously they don’t need it.

    5

    I contacted McKean plumbing after contacting Whirlpool about our water softener that quit working just after 3 years. They informed us that they were the only certified repairer in my area. Mark was sent out and did an excellent job in diagnosing the problem. He came back with his apprentice and voila. It’s working. He was very helpful and knowledgeable about the softener and knew what he was doing. We did have to pay out of pocket but it is a relief to know he knew what he was doing.

    1

    Had an appointment cancelation, and when technician did finally show up, had an unprofessional condescending attitude, and acted like i didn't know how to operate a unit that I've had for 5+ years properly. Got it working..... for 3 days, then it stopped working properly. Would not recommend

    5

    We use McKean for our recovery house organization, they're always friendly and are good at getting things fixed in a timely manner. I definitely recommend them.

    5

    These guys are very helpful. I have not had them do a job for me yet, but when I need a part, they take their time and explain how to install it. They must have a lot of patience, as well as being helpful! I really appreciate them.

    5

    Not only was the part I needed cheaper then the big chain stores, these ppl are amazing in explaining how to use said part. What to look for n when u need to do something completely different (for us YouTube mechanics lol). Very thankful for their help, they will be my 1st stop from now on.

    5

    McKean has been our HVAC service provider for years. They provide outstanding service and have a very professional team of technicians. Plus their staff is always courteous and responsive.

    5

    Great supply store and great customer service. Nice to go to a supply store being a female and treated with respect. They answered every question I had with patience. Was not rushed at all. Highly recommend!

    5

    McKean is our go-to company for all home HVAC and plumbing issues. Professional staff is friendly, thorough and efficient. We have had many good experiences on jobs both large (total furnace/AC replacement and small (valve and faucet replacements) over the past 10+ years.

    5

    We love McKean!!! Experienced experts who treat our home systems like their own! We get great advice and information and professional service every time!

    Other companies have taken advantage of us or given us incorrect information. MeKean is the best!

    5

    Great company, I had an emergency main sewer line issue on a Sunday, I was happily surprised to talk to a person when I called instead of having to leave a message and wait for a return call. The tech contacted soon after with a window of when to expect him and again when he was on his way. Al was great, knowledgeable and very thorough. He is an asset to the company. He fixed my problem and explained exactly what he found and where the issue was as well as what the next step may be if the problem reoccurs. I will use them for any of my future plumbing needs.

    5

    My wife and I just moved back to this area after being gone for many, many years.

    We purchased an old home, which has many plumbing issues, plus we want to make one of the rooms on the main floor the laundry area.

    I called McKean to have them come and get advice on things that need addressed. I got a quick response and a date was set to come look at the things that I had on my request.

    After the visit to our home, looking over our situation, having things explained and talked about, we received a timely response in a detailed email as to the cost. The cost seems very fair, so we accepted the price and we are on McKean's schedule for this work to be done.

    I will be glad to do another comment when the work has been completed.

    5

    We have used McKean Plumbing and Heating for many years. They resolved a plumbing issue we had years ago that other plumbing companies could not figure out. We have used them for simpler things too… outside faucet replacements, shower water pressure issue etc.
    They stand by their work and do the right thing for their customers. For example, we just had a frost-free outside shutoff valve fail (leak in wall) that they installed 6 years ago. The technician, Art, arrived on time and quickly assessed the problem. I called the office and spoke to Henry about the premature failure of the shutoff valve. He consulted with Art. Henry called me back and told me that there would be no charge for this service call. Thanks McKean Plumbing! You are the best of the best.

    5

    McKenna plumbing saw a mistake in my bill and I got a call from Henry who took care of the mistake right away, he went out of his way to show great customer relations. Give star from me because the men that did the job showed me and my family respect. Thanks Henry, you are a great asset to McKeen Plumbing. Thanks