Plumbing reviews in Willow Grove, Pennsylvania

Went in to see showroom. Looking for bathroom plumbing fixtures.

Good service nice selection

Good people

Simply the best.

In and out quick.

Large variety of products

They are always great!

Very good selection, but expensive

Excellent customer service and large selection

Great selection but not customer oriented.

Big showroom but no help there.. Very difficult tip enter parking lot.

Takes forever to get through, and after you do, its the worst service I've ever experienced.

Very nice item and Meg our consultant was very helpful.

Excellent selections, knowledgeable, courteous staff, top notch altogether.

Great place has lots of plumbing supply fast and efficient work environment . The people there are nice helpful and know lots of knowledge on plumbing supply.

I ordered a $7000 bathtub. Along with thousands of other supplies. For my bathroom remodel. They sold me the wrong extras on the bathtub. When I pointed it out to them they said there was nothing they could do because it was manufactured at the factory. I called the factory and they said of course you can retrofit the part. I had them call Weinstein and explain it to them. They then admitted that they could do it. They ordered the small part which showed up on my door one day. I have no idea how to retrofit it. Then refused to take my calls for the next seven months. The tub was never fixed. I will never use them again.

Place went from 5 star to 1 star in a year. Appointment only and very rude. I'm a contractor who used this place for twenty years. No more thanks to the actions of Jerry.

I worked with Meg Ludlow when I visited the Weinstein’s Bath & Kitchen Showroom in Willow Grove as I was remodeling my master bathroom. The showroom is beautiful with a wide selection of bath products on display. Meg is friendly, professional, knowledgeable and applied precise attention to detail when working with me on my bathroom design and selections.

I selected Kohler fixtures and vanities by Bertch Cabinets, which was based on the displays in the showroom. Meg understood the lay out of the bathroom and created a CAD drawing with precise measurements. She made suggestions that made sense, all of which I accepted. She prepared a comprehensive proposal based on the lay out, with cabinets designed to maximize drawer space for each vanity, and included a tower and linen cabinet, which she provided to my contractor quickly.

I am delighted with the look and quality of the Kohler products and Bertch Cabinet vanities selected. My master bathroom is absolutely stunning. I could not have been happier with my Weinstein’s Bath & Kitchen Showroom experience, and the support and efforts of Meg Ludlow.

I normally fully support small businesses, however in this case the staff is not only very unknowledgeable but also very lazy. My father purchased a faucet years ago from here with a full lifetime warranty. The staff didn't want to hear it. They wanted to sell him a new one. Terrible business ethics. Went to Home Depot instead. You lost yourself multiple customers after this interaction.

Make an appointment in advance or plan to wait little while if you have questions. Nice showroom of sinks & bath ideas. Coming from another state, prices were better here and sink was in stock ready to take home. Had to special order high end faucet but it delivered directly within week.

Horrible customer service I received from Meg. I’ve been shopping at Weinstein since 2010 and I’ve never ever been so insulted and turned off. Spoke to her manager Tony and he could care less. If it wasn’t for the relationship I have with their Philadelphia location, I swear on everything that Weinstein would never see another dime from me or my company. Totally disgusted. Weinstein Philadelphia and Norristown really appreciates their contractors.

We were renovating our main bathroom, ran into some issues as we were purchasing items on our own and ultimately ended up working with Meg Ludlow. She was very knowledgeable, patient, efficient and a pleasure to work with! Meg went above and beyond customer service wise to make sure we had exactly what we wanted in the short time frame we had. The showroom was magnificent! It was nice to be able to actually see items and not just go from pictures on line. I would highly recommend Weinstein Willow Grove.