Remodeler reviews across the US

We just completed a full bathroom remodel in our Orinda home with Be Home Remodeling, and it turned out better than we imagined. Pablo was organized and detail-oriented—he made sure the fixtures, lighting, and finishes were all aligned with our design style. The crew worked quickly but didn’t rush the quality. They even helped fix a small plumbing issue unrelated to the project, which was much appreciated. The new space is both elegant and functional. We feel like we’re living in a boutique hotel. It’s rare to find this level of service and skill in one place. Highly recommend.

I had Be Home Remodeling remodel the bathroom in our Lafayette guesthouse. They showed up on time and kept the job moving. They didn’t treat this like a throwaway project, even though it was on the smaller side. The shower tile looks incredible and the paint job was perfect. They kept dust from spreading and never once missed a scheduled day. I liked how easy it was to get a straight answer when I had questions. The whole process felt smooth and transparent. The result speaks for itself. It’s beautiful and well built.

I had Be Home Remodeling help with a small bathroom update in our Clayton home. Tomer offered layout tips that helped open up the space without needing to move walls. The tile and lighting changes made the room feel twice as big. The team kept things tidy and stuck to the schedule. We had one small delay with a faucet delivery, but they worked around it with no issues. What stood out most was how clearly they communicated. I never felt in the dark about anything. It was a simple job done really well. That’s what I wanted.

We brought in Be Home Remodeling to renovate our kitchen in Moraga. Benjamin led the project and made everything feel manageable. He helped us avoid trendy choices that wouldn’t have aged well and kept the focus on what we’d still love ten years from now. The flow is better, and the finishes feel high-end without being flashy. The team never left our house in chaos. Every day, they cleaned and reset like pros. We’ve done a few projects over the years, and this was by far the most organized and least stressful of them all.

I had Be Home Remodeling update the kitchen and dining area in our Antioch home. Benjamin was incredibly organized and made what could have been a messy process feel seamless. The team was focused, respectful of our home, and always cleaned up before leaving. They made design suggestions that actually worked for how we use the space instead of just following trends. Everything from cabinet placement to outlet positioning felt thoughtful. No surprises with billing or scheduling, which is rare these days. I’ve already recommended them to two coworkers. They absolutely earned that.

We live in Orinda and hired Be Home Remodeling for a second-story addition. From the first meeting, Mario was professional, honest, and knowledgeable about the building process. The job was extensive—structural work, roof extension, insulation, and a new master suite. The team worked well with our architect and navigated the city permitting process smoothly. The new space blends perfectly with the rest of the home, and we’ve already received so many compliments. It’s hard to find a builder that combines design sense with solid construction skills, but they nailed both. Excellent work from a top-tier remodeling company.

We had Be Home Remodeling tackle a kitchen and living room refresh in our Berkeley duplex.They were prompt, professional, and super easy to work with. The kitchen layout feels cleaner and more open now. They reconfigured the lighting and added extra outlets without making it look cluttered. I appreciated that they kept the space livable during the project and cleaned up at the end of each day. The communication was simple and stress-free. Not once did I have to follow up to ask where things stood. I’ll definitely be using them again.

Be Home Remodeling did an outstanding job on our bathroom refresh in Walnut Creek. Josh was communicative and made sure we were comfortable with every design choice. The materials were high quality, and the installation was flawless. They finished earlier than expected and left everything spotless. What I loved most was how much care they took, even with small details. It’s not just about the big things—they really care about craftsmanship. Happy to support a great local business with top-tier service.

We began a minor upgrade in the bathroom and required the installation of new tiles. The man was tolerant, described everything, and made sure that the patterns could fit perfectly. It introduced so much peaceful beauty to it. They knew our vision, alright.

Great company. Awesome work couldn’t be happier.

Bathroom remodel. Absolutely quality job!

Dependable, Fair, competitive, skilled and guaranteed customer satisfaction for your simplest handyman tasks to complete remodels and even room additions. Mention this review. And they will a lot you 10% off any bed

I need to update my review from a four star to a five star. Over time I've seen the commitment to their customers' interests . The percentage of return customers in their database indicates continuity of quality customer collaboration.

Custom works has been nothing but great to my family and I. Any questions we had were explained and answered thoroughly with no confusion. Jim and his crew were clean and organized. We couldn’t have asked for a better experience.

We used Custom Works for our kitchen remodel. They started the job ahead of schedule and finished in less than a month. Jim’s team was professional and were willing to go above and beyond our expectations to make our first home remodel project a breeze!

BUYER BEWARE. We unfortunately hired this company for a screened-in porch and composite deck project. This was under-bidded by over $10k, and quoted us 4 weeks to finish. We had to fire them from the project at week 11 after very little progress. They just come to collect pay for "labor." WHEN the "crew" will show up, they are unskilled, lazy, and sloppy. DO NOT be assured they are insured. They cut the gutters off without capping or redirecting the water. When it then stormed, the open gutters created a full waterfall funneling into our wall, basement, and subflooring. Think they are insured?? There is NO WAY to talk to the owner Jim after he underquotes you during his initial visit. Thus NO WAY to file an insurance claim for damage. There was so much water in our subfloor it came up through the hardwood. The explanation they give is that Jim has since moved to Florida to flip houses there. You will never talk to him again. He's collecting the checks with no pride in the work. See below for just some of the other issues.

- Failed the first city inspection for the deck frame. The city inspectors direct quote after glancing at it for 20 seconds, "Did you build this yourself?"
- Ordered the decking wrong TWICE. We finally had to reorder it right ourselves after firing them, thankfully the decking supply company felt bad for us and was very accommodating
-Wasted our money on materials that were wrong or the wrong amounts
-Blamed "unskilled kids" they had helping them. Although NONE of them know what they are doing.
- The other contractors we had out to assess the started project acknowledged the project looked to be done by amateurs who had no idea what they were doing
-We hired someone else to finish the project, unfortunately everything was unlevel and required serious jerry-rigging to save us from ripping out and starting new. They left us with a mess.
-This company had no intention or skill to finish this project. 11 weeks in and they hadn't even started laying the deck. Which we are thankful for in the end, as they clearly did not know how to and would've blown our composite decking materials and cost us more money.
-We all choose carefully to improve our homes and spend our money to create a beautiful space for our families. This company has no respect for that. They will milk the project to get paid for labor with no intention or skill to finish the job and will leave you with an expensive mess to deal with. DO NOT HIRE.

Contractors from heaven! I finally found my contractor that I will use the rest of my life. Honest, dependable, and reasonably price. They do a quality job. They are big on communication with their customer. Keeping their customer always in the loop.
No surprises. I am always pleased with their work.

Jim and crew build a beautiful set of stairs off of our back porch and came out a year and a half later to fix something, no questions asked. They are easy to communicate with and fairly priced. Will use him again for any future projects.

8 years ago, Custom Works remodeled my bathroom and did a fantastic job! At the time, CW prepared a glass block window, which is still beautiful. However, it started to have a small issue. I called Jim Williams, and he did not hesitated to come out and help me solve the problem at no cost. After many years, I would not have expected the warranty to still be good. CW is great to work with and honors its commitments!

We had Custom Works remodel our kitchen and living room about a year ago. I was working out of town for an extended time, so was delayed in reviewing their job. Now that I've spent enough time at home to experience the work they did, I feel like they did a reasonably good job overall. I did like the way they mainly charge for labor, and you pick out all of the items, other than they only work with one cabinet shop. But the cabinets turned out good and we like it.

We had to rework our entire kitchen from scratch, and I felt that Jim, Jericho (the man) and others had good ideas to implement. They had someone design the cabinetry configuration and it all came out looking good. They gutted the kitchen to the studs, installed insulation on the outer walls, and installed all new sheet rock. They removed an outer-access door, and cut the wall to install a garage access door in the dining room. They also removed a small wall at the end of our kitchen, which required them to install new red oak wood flooring where the wall and kitchen floor used to be, and you can't even tell where the flooring was patched over (good job).

Since the kitchen wall was bare and the existing plumbing was already on the shared wall with the garage, we had them install a stainless steel utility sink in the garage. What a great idea that turned out to be. There were a number of things that we (and they) thought of, during the process, and extra charges had to be added, but that's the way it goes with these kinds of remodeling jobs. Do them while you can!

Extra kudos to them and KC Granite for the granite counter-top work. They worked with KC Granite, where we picked out our slab, and it looks really good, along with the backsplash and flooring.

We also had them come back later and do some additional painting in some other areas, and they did a decent job of it. There are still a couple of places that need some patch-up work, but I didn't notice them until later, so that's on me. Nothing too bad.

My only problems with them were the initial bid by Jim was "too low" to remove the sheet rock in the kitchen. I don't know if that was a miscommunication or what. So we had to add more money to the bid (over $1000) early in the process. My recollection was that was part of it, but it didn't turn out that way.

The other thing to be aware of, is they have a lot of good abilities, but electrical wiring and related work is not one of them. They can do basic electrical stuff, but nothing more. We had to hire an outside electrician to come in and do the electrical wiring upgrades and updates, while they were working at the same time. That got kind of messy between the parties, but in the end it all worked out. I will say that I was more pleased with Custom Works than the electrician, including cleaning up. Custom Works did a reasonable cleaning job at the end of every day, and at the end. Of course I had to do more, but that's kind of expected from a big job like this.

I do recommend them for remodeling work, just be aware of their known limitation (electrical) and they can help deliver pretty good remodeling work. They are versatile, helpful, professional, and personable. We couldn't have gotten the type of job done at that cost without the way they do it. Most places end up costing more. Also we found that we trusted them enough to not always have to be around while they worked.

My mostly finished basement was flooded when my sump pump failed. Jim and his crew did a remarkable job with repairs including insulation, Sheetrock, baseboards, doors and painting. They are professional, yet very friendly and easy to work with. Their work is meticulous. I will not hesitate to call them again when I need help.