Roofing & Gutters reviews in Central Falls, Rhode Island
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Had a very good experience with my solar system installation. Everyone at better homes are very responsive and delivered on time before December deadline.
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UBH did an incredible job for us. Started with replacing our older roof, then upgrading our electric service and installing our solar system. They left everything clean when they were done and even sent a crew back to plaster the area around the new electric service where the wall needed to be opened up further. They also took care of obtaining necessary building permits and then the follow up inspections. Highly recommend them.
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We went with United Better homes for our solar in April 2024 and are very displeased with their lack of customer service in resolving the issues that they create. When we spoke with them during our first summer of 2024 after getting panels they said that we have to wait to compare it with next summer-summer of 2025 comes around and oh sorry it’s more than 12 months after install and it’s your ac. Now it’s the end of 2025 and we are dealing with electric bills and our solar commitments. Blah blah excuse excuse.
Do not go with this company-it must be a scam. It’s been months of avoided voicemails or emails. They string you along for a while with all excuses, redirect you to RISE to see how you can make your home more energy efficient, and then stop calling you. Meanwhile, the rates you were promised are a lie and the cost goes up but your solar production is going down?! Their voicemail boxes are always full. Honestly looks like we need to look into legal actions to resolve this. -
United Better Homes, took care of insulating my attic and a few other things that needed to be done to my home and I have to say that I am extremely happy with their work and professionalism. The team was on time and straight to work. The also did an excellent job at answering all of my question and listening to my concerns. I would definitely recommend them in the future.
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United Better Homes – Roofing, Solar & Window just finished my project, and I couldn’t be happier. This was a big job — new roof, five skylights, sun tunnels, and solar — and they made the entire process easy and stress‑free. Any time something came up, they handled it immediately and without excuses. The whole team, from the office to the crew on site, showed professionalism, integrity, and real care for their customers. I now have a gorgeous roof, beautiful sun tunnels, five new skylights, and an awesome solar system. UBH earned every bit of this review.
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I needed to get my roof done and happened to meet these guys while they were talking to my neighbor. I worked with AJ and Derek to sort out a new roof and a solar installation to take advantage of the rebates we still have going. Everything was done very quickly, the town holding up permits was the biggest wait. The roof took one day, and upgrading my line input to 200 amps and installing all of the solar and a new breaker box took another day. Everything was very professionally done and the attention to detail was very good. Now I don't have to worry about my roof for another 25-30 years. I'm now just waiting on the power company to allow me to activate the system which can take some time. Pricing was slightly higher than the bargain basement companies but the work was fast and top notch. You get what you pay for with this kind of work, and you don't want to be calling them back next year for a leak because of substandard components.
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I reached out to these guys because I recently bought a house that needed a new roof and my friend had an excellent experience with them when he replaced his. I have to say I was not disappointed. Brian and Ed were great, they walked me through everything and made me feel really comfortable with the work that was being done. The work got scheduled and completed incredibly quickly and my new roof looks great.
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I have been extremely impressed with the professionalism of United Better Homes from the sales of solar for our home to the installation.
Jesse, our salesman, was informed, professional, courteous, and patient during the decision making. He kept me informed along the way with the permitting process. Jesse even checked in on the day of installation to make sure all went well.
The installation crew was great. They were patient with my questions. Drew, the electrician crew chief, answered all my questions about the meters and controls for the panels. I believe it was Dave that headed the panel installation crew. That crew was efficient and clean.
When everything was said and done I highly recommend United Better Homes for Solar. From the work I saw I would thing their other work would follow suit.