Plumbing reviews in Newport, Rhode Island

This is a fake company.

Quick service for a furnace cleaning. Happy with the service.

Great guys. They came quickly and fixed the problem.

Knowledgeable, polite, helpful and fairly priced. A very good experience!

Prompt professional service and work done well. Already recommended them to a friend....

Fixed leaking faucet. Fast and pretty inexpensive. I think he was in the area when I called.

Quick and friendly! They installed a new sink and garbage disposal in my kitchen. They were in and out in under an hour and left no cleanup 👍.

Brandon came out to do an estimate, was able to do the job on the spot in about an hour and a half and for signicantly less than his initial ballpark figure. Ahead of schedule and under budget - you can't ask for more than that.

They sent two guys out who gave me a written estimate but said they would not be the ones doing the job. I was hoping the ones to do the job will come out and give me an estimate so I know for sure there's not going to be any question or hidden cost on the job.

Called at 8:10am about a failed water heater and had someone here by 9am. Omar walked me through all the options available to fix my issue, and he had a new water installed by 1pm.

Great service!! The two techs I had (Brandon and Lee) were extremely professional and very friendly. Got the job done and they were in and out very quickly. Highly recommend!

Still waiting on a call from someone about a new install that never worked properly. 6 days without hot water on a brand new unit. $6800 for cold showers. Edit: the VP of the company came today and fixed the technician mistake. 8 hours later, no hot water. No answer at 24/7 line.

Brandon arrived at the designated time and repaired my toilet and sink. He also checked my hot water heater to make sure all was fine with that. I highly recommend Brandon and the Plumber Company. A++

Called and they sent over a guy to give an estimate. He was polite, knowledgeable, and quick. Said he would be back tomorrow. Two days later the work has not been done. They sent me a survey asking about my experience so they have my number.

I called asking when to expect the work to be done and they said they would give a call back. Hours later, no call back. Called again, same story.

No idea when and if to expect anyone. Unacceptable.

The Plumber Company installed a mini split system in my home without a license and I found out the owner has a criminal record and fraudulently advertises they are rated A+ by the Better Business Bureau. They also ghosted me after taking a deposit of $3600 and I have blocked my number. The police will be issuing a warrant for the owners arrest but Please do not use this company.

They started work on my bathrooms about three weeks ago. The job is only about one third done. They were supposed to send someone out last Saturday nobody showed up. They left my bathrooms in a very torn up condition. I have tried to contact the company three times today. Only got their answering service. I cannot reach the one worker who seemed to know what he was doing, no luck there either. If you want a job partially done call these guys. If you want to use a company that does not complete their work and doesn’t notify you this company s the one.

Did a furnace cleaning, and he fixed a number of issues with the heating system which have improved the efficiency of the whole system. They came 30 minutes late, but they did call to let me know they were running late. The basement was left in the same condition as they found it. A different plumber a couple of years ago left parts of copper piping and other garbage after the job was done so I appreciated that I did not have any clean up after they left.

I called The Plumber Company at 9:30am, and Brandon was here at 11. He diagnosed and repaired our issue within 30 minutes. He was knowledgeable, professional, and pleasant. Highest marks to The Plumber Company - they have become my Go-To for any plumbing needs. Well done!

Ductless AC unit they installed died after only 2 years. Install was sloppy, discovered only now that duct tape was used to connect the condensate drain line which came undone, causing a lot of dripping from the unit, and it also turns out the whole time we had a nasty kink in the refrigerant line they just covered up, along with various other cut corners. Now it's July and we have no AC because of the leak in the refrigerant line.

We have now called on the plumber company twice. They came to the rescue when a faucet replacement went a little awry. We just had them replace the shut off valve for our house because it was corroded from the slab. Kyle and Branden were awesome. They did a great job letting us know what was going on, even so far as to answer several questions related to other potential plumbing needs, and they got it done faster than I had anticipated. They cleaned up all their mess as well. Highly recommend the Plumber Company if you are in need.

Brandon from The Plumbing Company is terrific! I called and he came right over to fix a sink that unknowingly had a problem. We were right in the middle of a bathroom redo and would have had to wait days for any other plumber to fix it. He is very friendly and knowledgeable and plan to use this company for a large job in the near future! Thanks for the prompt and reliable service!