Reviews of local pros in Newport, Rhode Island

Brandon arrived at the designated time and repaired my toilet and sink. He also checked my hot water heater to make sure all was fine with that. I highly recommend Brandon and the Plumber Company. A++

Called and they sent over a guy to give an estimate. He was polite, knowledgeable, and quick. Said he would be back tomorrow. Two days later the work has not been done. They sent me a survey asking about my experience so they have my number.

I called asking when to expect the work to be done and they said they would give a call back. Hours later, no call back. Called again, same story.

No idea when and if to expect anyone. Unacceptable.

The Plumber Company installed a mini split system in my home without a license and I found out the owner has a criminal record and fraudulently advertises they are rated A+ by the Better Business Bureau. They also ghosted me after taking a deposit of $3600 and I have blocked my number. The police will be issuing a warrant for the owners arrest but Please do not use this company.

They started work on my bathrooms about three weeks ago. The job is only about one third done. They were supposed to send someone out last Saturday nobody showed up. They left my bathrooms in a very torn up condition. I have tried to contact the company three times today. Only got their answering service. I cannot reach the one worker who seemed to know what he was doing, no luck there either. If you want a job partially done call these guys. If you want to use a company that does not complete their work and doesn’t notify you this company s the one.

Did a furnace cleaning, and he fixed a number of issues with the heating system which have improved the efficiency of the whole system. They came 30 minutes late, but they did call to let me know they were running late. The basement was left in the same condition as they found it. A different plumber a couple of years ago left parts of copper piping and other garbage after the job was done so I appreciated that I did not have any clean up after they left.

I called The Plumber Company at 9:30am, and Brandon was here at 11. He diagnosed and repaired our issue within 30 minutes. He was knowledgeable, professional, and pleasant. Highest marks to The Plumber Company - they have become my Go-To for any plumbing needs. Well done!

Ductless AC unit they installed died after only 2 years. Install was sloppy, discovered only now that duct tape was used to connect the condensate drain line which came undone, causing a lot of dripping from the unit, and it also turns out the whole time we had a nasty kink in the refrigerant line they just covered up, along with various other cut corners. Now it's July and we have no AC because of the leak in the refrigerant line.

We have now called on the plumber company twice. They came to the rescue when a faucet replacement went a little awry. We just had them replace the shut off valve for our house because it was corroded from the slab. Kyle and Branden were awesome. They did a great job letting us know what was going on, even so far as to answer several questions related to other potential plumbing needs, and they got it done faster than I had anticipated. They cleaned up all their mess as well. Highly recommend the Plumber Company if you are in need.

Brandon from The Plumbing Company is terrific! I called and he came right over to fix a sink that unknowingly had a problem. We were right in the middle of a bathroom redo and would have had to wait days for any other plumber to fix it. He is very friendly and knowledgeable and plan to use this company for a large job in the near future! Thanks for the prompt and reliable service!

Alexis, Angel, Zach, Ryan and Jeff have been amazing to work with on multiple projects this year. So easy to communicate and coordinate with and have become our go-to for any plumbing needs. Furnace and hot water heater install and rerouting our gutters/sump pump discharge line have all gone smoothly. Definitely recommend!

If I could give 10 stars I would! Ryan was prompt, immediately diagnosed the problem with my ancient cast iron radiator that I was previously told by other plumbing companies I needed to replace entirely and had it fixed and up in running in a matter of hours. Ryan was amazing and saved me thousands of dollars by not having to replace the radiator its self. I cannot say enough great things about the service I had today. Highly recommend!!!

??? the phone number is a Newport # and the address is in Newport but when you call says they dont service Newport???

Tech serviced our heater and explained how they offers a maintenance for heaters, AC and plumbing. ❤We opted to purchade this maintenance service. He was very professional and is a good hearted person.👏 We are pleased with this company and it's services.

Furnace installation was completed professionally. Crew worked efficiently and followed safety standards. Installation took most of the day. Heating performance is excellent now. Pleased with the results.

The HVAC contractor serviced my system before summer. The technician was thorough and explained maintenance tips. Scheduling was smooth. Cleanup was neat. Pricing was fair. I’m happy with the service.

Great experience with a dependable HVAC company. The technician was knowledgeable and fixed our AC quickly. They checked all components and ensured the system was running efficiently. Friendly service and very reasonable pricing. Highly recommended.

Came out to our house to diagnose an air conditioner issue, never came back, left the condenser off, did not show back up twice, then had the audacity to send a bill for $1100 for the work rendered…do not recommend.