HVAC reviews in North Smithfield, Rhode Island

No issues with Aaron who arrived to address service call, he was informative, etc. My issue is I called your company to set up a maintenance service call on my gas stove. When I listed what I was expecting from the service call, the person ( male)who answered the phone said he wasn't a technician but stated all I was requesting would be included in the service visit. When Aaron arrived he stated that he couldn't perform the service call because the stove was not purchased from your company. In other words you don't service what you don't sell. Why wasn't this question even asked during my initial inquiry ? Again, Aaron was professional, informative, etc. Perhaps you should address this issue with your office personnel.

Highly recommend these professionals! Extremely thorough and explained everything in details to us. They were on time and cleaned our chimney is a very timely manner. We’re very happy with the service.

Highly knowledgeable professional named Jamie C visited my home for a chimney cleaning and inspection. It was incredibly helpful to be spoken to in what I would describe as equal opportunistic, as a woman in a historically non-inclusive area of work within a household. I wasn't belittled, I was empowered with clear, direct, industry information to walk away confident to make sound decisions.

Jamie and his colleague were very professional and did their best to fix our fireplace but were unable to. They went over the options for us and provided a few suggestions. If we end up replacing our unit we'll give Certified a call.

Never disappointed. Very consistent, punctual, detailed service. Happy with everyone that has come to my home. Zach and I think his name is Sean…very respectful of my time and knew what they were doing. Highly recommend.

Seth and Derek were great. Everything went smoothly and the stove is warming my house as I type!

I was extremely impressed with the technician’s professionalism and expertise. Jamie arrived on time, explained everything in clear terms, and handled the work with great care and attention to detail. The service was thorough, clean, and done with real skill.
I truly appreciate the level of respect and honesty shown throughout the visit. I will absolutely continue using your company for any future chimney needs. I would highly recommend Certified Chimney because of Jamie's professional attitude, care and attention he paid to the job. It was a breathe of fresh air for me, a home owner, to deal with someone like him.

Brian was friendly over the phone when I booked the appointment. They were forgiving when I missed the tech on arrival at my home and they sent him back again when I called on realizing that I was lost in my work and ignored the calling bell. When Seth arrived with his assistant, they were cool about it. To top it off, the problem turned out to be simple and they didn't charge for it. I wouldn't have minded paying. I do appreciate professionalism and their going the extra effort to please the customer.

The service is excellent and the work A+.

I definitely recommend K&B. They're knowledgeable and were good at explaining the diagnosis. I felt like they were there to genuinely help, not just complete a task and move on.

Good experience fair pricing would recommend them again

Brandons team was great!
Communication was excellent.
Work was very professional.
Highly recommend!

I can’t say enough good things about Brandon and this company. He was prompt and efficient. I took his cards and already started passing them out. I highly recommend this company.

Great service ! We called because we were having issues with our ac unit, K&B came out early the next day on a Sunday. Couldn’t be happier with the service which was friendly and helpfully. Highly recommend!!!

K&B heating is the place to call. Brandon is very knowledgeable he had my heat up and running in no time. Very responsible & fair priced.

I was having trouble with heating in some rooms and was able to get an appointment that morning. They came, diagnosed, fixed and explained the issue. Don't hesitate to call them if you're having an issue.

We woke up to no A/C this morning, we have an older condenser and were worried we would have to pay to replace the whole unit. Brandon came this afternoon, fixed it quickly, and didn’t want to charge us for his work! Great, honest and dependable company!

Brandon saved us! Our AC went and he showed up the same day! On a Saturday nonetheless! He was professional, quick, and gave us a great price. I would highly recommend him!

Brandon and his team did a great job installing a mini split in my garage. They provided lots of helpful info and the job was done quickly and efficiently.

He was out and serviced our restaurant within 24 hours of my call. Very reasonable price and made sure he gave us full specs of everything we needed moving forward. Will be using them for any of our heating/cooling needs in the future.

Brandon is an amazing guy! Did not get a chance to use his service due to schedule not aligning. BUTTTTT he helped me problem solve over the phone. NO CHARGE. Went above and beyond to follow up to make sure the other guy did their job correctly and my AC was back on. Will definitely be giving him a call back! Super responsive and he text!!!