Reviews of local pros in Providence, Rhode Island

I had been a customer of M&P for 8 years. I had usually used them for gutter cleaning. I live in an area where we get a lot of leaves and pine needles that clog my gutters. They were always quick to reply on messenger, left the area cleaner than when they got here, was punctional and reasonably priced. I trusted this company to the point I had them clean my mother's gutters as well.

I would like to stress here that I have never actually spoken to the company owner- it has all been over Facebook messenger.

Last year I asked about mulch and was advised to contact them in the spring, which I did over messenger. Within a week he sent someone out and I have to say they did a great job edging and mulching.

My problem here is I have been asking about gutter guards since 2021. Every year I book cleaning I ask about gutter guards, then the person that is sent out has zero idea what I am talking about. We have SO many leaves I wanted to at least keep those out. So the weekend I had the mulch done they also came out the next day for the guards and to look at the front gutter as it hasn't been draining properly for years/ even after they come clean it. I wasn't going to be home so gave him my cell number to contact me if there were any issues.

I received a Facebook message that he didn't install the guards on one side because the gutter was clean, and in the front of the house the gutter was damaged. So he discounted the quote by $20 since the guards weren't installed but did clean the front gutter again as it was clogged (I had them clean late November last year). I was left with no guards, no phone call to discuss next steps, and a request to Venmo him. I asked to talk live, I was frustrated as I wasn't called and got no response except to my ask for the last 4 of his phone number to sent the payment. I had stated I was willing to purchase a new gutter if that was required. I received no response.

I didn't need that gutter cleaned as it needs to be replaced. I called a local company that has a great reputation and was referred to me by a family member for gutter installation and they are going to replace it along with providing another downspout to mitigate the extra water that overflows from the roof.

I have given the business all week to respond to me on Facebook messenger and they have not. I am highly disappointed in the lack of communication and will not refer them or utilize their services again.

We've contracted Merkys twice for two jobs already. Super on top of things and very responsive At some point one of our gutters was leaking. We asked him what it would take to repair it. He acknowledge there was something was off with it when they first installed it and corrected the issue free of charge. Very trustworthy!

Don’t think they are in business

Excellent service and very knowledgeable and professional workers. I would (will) recommend this service

Great job cleaning our carpets and a few badly stained chairs! Super quick response time.

Leo the technician who came out was on time,friendly and did an wonderful job! Will use them again! Thanks!

Phil did an extremely good job. Very knowledgeable.
Highly recommended 👍

The team arrived on time and left everything sparkling and immaculate. I will definitely use your services againl

Very professional young man came to clean 2 rooms of carpeting. Took a great deal of pride in his work

Great customer service! I was happy to find a place that offers such a thorough cleaning for area rugs and the pick up and drop off service made it so easy!

Chem Dry did a great job pn my carpets at a very reasonal prices.Their tech were very good as well

Manny did a fantastic job. He was very professional and thorough.
I will continue using this company for my cleaning needs.

Quick, professional and very helpful service on the part of Phil Lambert. He's been to our home for a number of years and understands pet issues!

I've used Colonial Chem Dry for years in Massachusetts. So glad they have expanded to RI, the quality and friendliness of this company far surpasses any service company that I've dealt with in the past

Technician was very polite and explained every process available for our area rug and basement carpet cleaning. He completed the job beyond our expectations. Love the results. Will use again and again.

Booked an appointment to have grout cleaned two weeks ago. They showed up and stated they didn't have anything on truck to clean the tile so I wasted two weeks waiting for them. When I called the office the service person stated they should have had everything they needed to do the job.

Colonial has always done a fantastic job on my pale yellow carpeting, even removing completely a dropped cup of coffee! I always get Scotchguard and it is well worth it. Carpeting dries very quickly which is great

I called Friday morning and was offered a next day appointment. Cam called first and arrived on time. He was very pleasant and professional, explained to various options and welcomed questions. Very reasonable prices and effective anti allergy treatment. Highly recommend

We had Phil Lambert in to clean our sofa, loveseat, chair and area rug--what an amazing job he did! There was a stain on the chair we were sure would never come out, but Phil worked his magic and POOF! It is completely gone! Also, with four cats in the home who think of the furniture as their personal cat beds, we were so happy that the items looked brand new and smelled so fresh! Colonial will always be my personal go-to cleaning company!

A 2-man team, Phil and Alex, arrived on time on a rainy day and created an immediate positive impression by wiping their feet on a fluffy kind of pillow they brought inside. They measured the 3 rooms with a laser device (they exclude unmovable objects) and calculated a price so you know in advance if your rooms exceed the special pricing limits. They got right to work using a carbonated water formulation that leaves no chemical smell or residue and protected the furniture (which they moved) from staining carpet by placing small, temporary plastic shields. Completed in about 1 1/2 hours.

The technician did a fabulous job on my upholstery; very clean; but after the cleaning process my hard wood floors needed to be cleaned and polished. The tech was very prompt gave a heads up call when he was to arrive and he was very polite.