HVAC reviews in Tiverton, Rhode Island

3.8 based on 150 reviews Back to the listing
    1

    Do not give this company your social security number, they will hold you hostage, charge you 2$ more a gallon than the going rate, and lie to you about everything.

    5

    No heat issue fixed within 2 hours of calling them. Great service.

    1

    Horrible. Don’t use. They don’t know how to communicate with each other and they install things you don’t actually need and charge you for it.

    5

    I have used this company for 32 years in August. They have been wonderful to work with.

    5

    Reliable Service, Good Service Contract, Website works, Fast Response in emergencies, and friendly folk on the other end of the line....

    5

    Tom the Petro technician was professional and thorough. Pleased with the end result.

    5

    Timely, honest and efficient. Larry knew his stuff and was very helpful.

    1

    Terrible customer service. Over billed me, let me run out of oil on auto fill, and refused to hook up my propane tanks. 0/10, never again.

    5

    I have always had a very positive experience with Petro and have been a customer for almost 40 years.

    5

    FANTASTIC! My tech found the problem (in less than 5 min) that other techs had missed! There is something great to be said for experienced people!! Thank you!!!

    1

    They overcharge significantly for the price of oil. Beware. They told me the average for MA is around $2 yet they just charged me close to $3.50. Extremely overpriced and a scam

    5

    Call for service was interred promptly Within 4 hour-6 hrs. Technician with professional courteous and knowledgeable and fixed the problem in no time

    5

    Great staff, professional work ethic, and very communicative. They have been a very reliable vendor who I continue to employ time and time again because their work is fantastic.

    5

    The oil burner removal and installation techs did a great job, left the area better than it was before...and even installed a light fixture that needed replacing! Thank you!

    1

    Horrible experience. I would not recommend Petro Services. I feel like I was misled when I set up my account last May regarding the monthly budget plan, settlement month, and delivery.

    5

    Call at 8:00 am to set up a service plan and oil deliver plan the had a technician at my my home by noon. AWESOME customer service

    5

    Everyone was very professional. The people who installed our new oil tank were knowledgeable hard working and very nice.

    1

    I asked for plumber to come to do an important job the gave me a window they should have called me when they were on their way. Instead he called me when leaving I called office twice for him to come back never heard back

    1

    Do not trust these guys! Handled an extremely poor experience for my boss. Communication with manager was poor, he was rude. Family with 2 children went without heat for over 2 weeks due. Please beware this company no matter how professional the phone reps sound, does not care about their customers!

    5

    We had a guy named Dave Blanchard from Petro come out and fix a complicated heating problem on a Saturday at our place in Tiverton, RI. I couldn't imagine a more perfect person for this job. He was confident, funny, efficient, knowledgeable, and got our heat back up. We changed from Petro at our home in Newton, MA for problems we had, but in the Tiverton, RI area, we couldn't be more pleased. I jokingly told Dave he was a genius. He said he wouldn't go that far. :)

    5

    My tennant called at 2:30 pm to day she had no heat or hot water. I went there and saw water under the furnace. Called petro in tiverton. I scheduled for 8am the next morning, but st 4:15 pm got a call from Paul .S. That he was on his way. Both tennant and I were so grateful. Paul arrived put us st ease, and had it fixed in an hour.
    This is the best experience I have had with Petro. Thank you to Paul for seeing is on schedule and giving heat for the night.