All reviews for Petro Home Services

I had a service call due to a problem with my furnace. A regional power outage caused an electrical surge once the electricity was restored and it burned out some of the components on the heating system. Doug the service technician from Petro Service identified the problem within minutes and was able to get the heat working again. I have worked with plenty of service techs over the years but Doug is one of the best. Petro Oil/Service is lucky to have a guy this good!

Have been a Petro customer for 20 years now. They have continued to provide the best in products and services. You can always depend on Norm and his entire team of seasoned technicians who are “second to none”. They always fix it and fix it right!

Emergency oil delivery. I just moved into the house and never heated with oil so they tank was getting low and they made it a point to make sure that there was and emergency fill up a week before I thought it needed it. This was especially crucial seeing seeing as I was away when they delivered it during one of the colder snaps in December. Very professional setting up the appointment and clean on their delivery. 2 thumbs up. 😊

Marty M. was amazing! Extremely knowledgeable and helpful! Educated us as first time home buyers and made us comfortable knowing we’re in good hands going into this winter season!

My Technician was extremely helpful and answered my questions without hesitation. He did a wonderful job! Thank You

Petro has been my oil company for 17 years, and there's a reason that's the longest time I've ever had a service provider. Petro has been responsive, conscientious, and always willing to work with me to resolve any issues. More than once they have sent a technician to my home in the middle of a freezing winter's night to fix a problem with my burner. And throughout the years they have been very flexible with their pricing and payment plans. If I ever have another home they will definitely be my oil company!

My husband and I recently purchased a home with oil heat which neither of us have had before. Unfortunately we ran out of oil within a month of purchasing the home and didn't have a contract with anyone. Petro set us up quickly and easily and spent the time to guide us through our options. They were the only company who responded to us in a way which made us feel valued and got oil out to us the same day. Great customer service. Looking forward to working with them for years to come!

Petro has fair pricing, but the service is above average.

I have had Petro Home Services taking care of me for over 15 years. I have never been let down, disappointed or anything but TOTALLY impressed by the professionalism, knowledge and dependability of their service
department. That includes the dispatchers as well as the technicians. I always complain to myself when I receive my annual service contract statement, but get over it very quickly following their responsiveness to any problems I encounter. Thank you Petro for your excellence.

The only company that would help my 92 year old father with a heating system breakdown during a fridged January cold snap and late at night to boot. Other companies told me days to weeks for a visit for no heat, they were there within a few hours. Based on the response and same day help and next day follow-up to complete the repair, they will be our company go forward, end of story. Pleasant experience from the initial call to the service repair technician.

Petro home service is a excellent heating oil company

Very reliable service for oil delivery. Competitive prices. I have been using them for the last one year. I am very satisfied with the company.

My technician was Josh G. He came to my house twice for service calls. I can’t say enough good things about him. He was very polite and professional and went above and beyond to make sure everything was functioning correctly before he left. What a great person to have representing your company.

We’ve been with Petro since 2018. Always been a happy customer. Even happier tonight after Matt got our boiler running again this afternoon. He was great! Thank you Petro.

I had the pleasure to have technician Don Blue service our home oil system today. I can’t recommend him enough! He went above and beyond to ensure that our heating issues were addressed and kept me up to date the entire time. Thank you for keeping our family warm!

I'm a decades-long Petro customer and I am totally happy with the company's service, its products and most of all, its wonderful employees. I just recently had a new furnace installed by Petro and things couldn't have gone better! TY for all you do!

Petro has helped keep my elderly parent's home safe and sound, always on time with deliveries and helping replace aging systems for years now. The Petro team has always been extremely responsive and with reasonable costs. Patient with their many questions and inquiries, and always responsive and kind. New boiler, new tanks, repaired a dangerous CO2 leak in the wee hours of a cold morning on an emergency call... exceptional response. In a sea of less-than-stellar home service providers, I trust this team implicitly.

Joe Dias came today for our annual tune-up. We are new customers to Petro. He did a great job, very professional and thorough. Thank So Much~

Technician was neat, professional and was very clear explaining to me about my heating. He was running late. Office called me in a timely manner informing me, which I greatly appreciated.

I wanted to say thank you! with pending storm coming thank you for coming to top off my tank and it being 8°out.with out asking that is what you call great home services.

Owning a home is so stressful. Not knowing what is going to break next. Petro has been a reliable and entirely helpful resource for all of our furnace and plumbing for eight years and counting. They might cost a bit more but I will tell you from my personal experience that there is no bigger relief than having their service plan, calling in freaked out about no heat on the 1st floor, or third floor, always discovered in the middle of the night of course. Or in our most recent home owning fun, hearing a thunderous banging, coming from the furnace area, making that nervous service call, and having a friendly experienced tech arrive shrtly thereafter to examine everything and voluntarily go through a furnace 10-point maintenance -- at 10pm the night before Thanksgiving, by the way -- and having assurance that it isn't about to explode. The invoice was all covered within the service plan. Strongly recommend seeing if their service plan suit your needs, bc you may find it fits! They are very fair when it comes to extra work that arises beyond the basic service calls. Peace of mind. It is so worth it.