Reviews of local pros in West Kingston, Rhode Island

4.8 based on 41 reviews Back to the listing
    5

    Katelyn is definitely my little Rhodey miracle! Great communication, friendly, obviously never disappoints after she's done.

    5

    Highly recommended, excellent quality and effective cleaning

    5

    Very reliable and accommodating. Awesome communication.

    5

    I've used this service for many years and am always happy with the results. Five Stars.

    5

    Always a great job and always totally Pleasant

    5

    Lil RHODY has helped us for over 15 years. The ladies are very pleasant, do a great job, and follow my instructions.

    5

    Tracey and her team have been cleaning our home for years, they always do a great job and she communicates very well with us.

    5

    We have been using Lil Rhody for almost four years now and cannot say enough good things. Very reliable and professional!!

    5

    Tracey is the best to communicate with. She runs a great business and is so responsive when I reach out to ask a question or have a special request.

    1

    This cleaning service is to be avoided due to both the poor pricing information given and the lack of professionalism from the owner (Tracy). We contacted them to have a house that we were purchasing cleaned from top to bottom before we moved in. We sent them detailed information regarding what we wanted, the size of the house, and the fact that the previous owners were smokers. We were sent back an estimate of 5-6 hours with 2 cleaners (total of 10-12 labor hours).

    The day before they were supposed to be there, they emailed us that only one person would be available due to an injury of the second person (this is not something that I blame Tracy for). The first cleaner came on Monday and did a pretty good job of cleaning several rooms upstairs. She was scheduled to come back on Wednesday with a second person to finish the job.

    By Wednesday afternoon (now 12 full labor hours into the job), they were still not done with the main floor of the house. They spent a couple of hours in the finished basement cleaning, but did an exceedingly poor job due to the rushed nature of trying to finish (had to be done that day since the movers would be there in the morning with our furniture).

    To illustrate the types of things they missed, in two rooms there were significant numbers of cob webs that were clearly never touched by the cleaners, and there were floors that were not cleaned at all. Instead of getting unpacked we have spent significant time re-cleaning things that were not done the first time.

    Overall the job took twice as long (and cost twice as much) as the estimate that we were given and didn't even come close to being complete. I spoke to the owner (Tracy) about this and she was hostile and unprofessional about it and took no responsibility for any of it. She also lied to me and said that we had not told her that the previous owners were smokers. I read back to her the email the we sent to her which included that fact, and by calling her out on this only made her more hostile.

    This is a "cleaning service" to be avoided.

    5

    Easy to schedule, fair pricing, punctual, friendly, professional, experienced, thorough, respectful. Booked a much needed deep clean: they moved right through and did not stop once! Did I mention the shower looks brand new? So grateful! Thank You
    Lil' Rhody Miracle Maids!

    5

    Extremely reliable and reputable. Pricing is very fair. I would recommend to all of my friends and family.

    5

    I have used L’l Rhody for years. I can easily schedule a clean as needed. Tracy is very easy to work with as well. I 100 percent recommend this business!

    5

    We have Lil' Rhody Miracle Maids clean our house once a month and we love them! They are very thorough, organized and dependable. We would highly recommend them!

    5

    Tracey has been cleaning our rental property since 2017 and is always so responsive and thorough!

    5

    They are very professional and did a wonderful job cleaning for our rental every week! Would definitely recommend them!

    5

    Tracey and her staff are exceptional! They are reliable, efficient and always leave my house sparkling! Tracey is responsive and easy to communicate with making our experience seemless…highly recommend using lil rhody miracle maids!

    5

    We have worked with Tracey for years to clean our home for short term rentals. Her team has always shown up when they say they will and we have glowing reviews about the cleanliness of our Airbnb. Tracey is easy to work with and her communication is always prompt.

    5

    Tracey and her staff are very professional and provide an excellent cleaning service. Very diligent about contacting us each month to schedule our monthly cleanings at both of our Charlestown Fire Stations. We are very happy with the service and highly recommend Lil Rhody Miracle Maids.

    5

    Tracey's team does a fantastic job for our weekly cleaning needs.
    Communication is prompt and any issue is solved immediately. We have been using Tracy's team for 3 years now and are extremely satisfied. Great job Team Tracey!!

    5

    I am a property manager and I have worked with Tracey and her team for years! They are trustworthy, reliable, and professional. I struggled to find a cleaning company that met my standards of clean until I found Lil Rhody Miracle Maids, they are meticulous. I would highly recommend.