Plumbing reviews in Indian Land, South Carolina

4.8 based on 50 reviews Back to the listing
    5

    They were able to schedule me quickly for a water heater repair, arrived early, completed the warranty inquiry with the manufacturer and get everything done in a very reasonable amount if time the same day. Their plumber Josh Laney is a very personable and knowledgeable young man. I will definitely call Best Rate again for any plumbing needs. Oh, and their pricing was exceptionally good compared to our first estimate.

    5

    I filled out a service request online and was contacted in less than 24 hours. The contact confirmed my appointment and checked 2 days in advance, the day prior, and the day of my appointment. Justice serviced our home this afternoon. He assessed the work that needed to be done and got right to work! He was pleasant, friendly, and worked quickly. He was in an out in less than an hour. We had our shower fixed and aerators replaced on our sinks. I will definitely be calling Best Rate plumbing again should we need more assistance. Do yourself a favor and call them!

    5

    Justice did an excellent job! He was very knowledgeable and prompt. He effectively communicated to me what the problem was, and replaced the well pump quickly. I am very thankful for the friendly service that I received.

    5

    We had our water heater replaced the same day we requested service. The work guys are professional and polite. I have used Best Rate Plumbing three times and will continue to do so in the future.

    5

    We have been customers for many years. Skilled plumbers and very nice people.

    5

    Justice of Best Rate plumbing was awesome. I called and they were here in less than 24 hours for a non emergency issue and also arrived right on time. He was so polite and did a great job. I would highly recommend them for all your plumbing needs.

    5

    Great service provided by Best Rate Plumbing, the tech arrived on time (10 minutes early) which was welcomed!
    Tech, Justice, was through in diagnosing the problem, a ruptured bladder tank causing to intermittent water pressure. He had all the right tools and a tank on hand ( I described the fluctuating pressure and thought it was the well pump) but Justice had brought a new and better tank than the one that ruptured after just 5 years.
    From the call taker to the call to remind of arrival and completion of the task, all were very professional, friendly, and polite!
    Great company to have such talented and knowledgeable staff representing Best Rate Plumbing!
    I will recommend them to anyone needing plumbing services!

    5

    I called five places. Some were automated. Others had receptionists who were unable to answer my questions. Best Rate plumbing was answered by Jeff who had serviced my well and hot water heater before. He not only answered questions but came out the same day. The next day the new system was installed in one day.

    5

    The technician was very professional and knowledgeable. I was given all the details (including price) of what was happening at the house. Once the job was done he showed me what the issue was, what was done to fix it and also what the next steps I need it to take in the future if the problem I was having arise again. Also I was given an appointment the day after I made my initial phone call.

    5

    Josh was perfect- He was out at Mom’s house the very next day and listened to all her concerns. He looked everything over, explained what he found, and then immediately fixed everything that she wanted done. No mess, no fuss, no problem. Plus he was super friendly and caring; it was like having family in the house. I would call him every time and recommend him to all my family and friends, no hesitation.

    5

    Very happy with the job the guys did. Explained what they were doing,and did it fast. Made sure everything was up to code, cleaned up after themselves.If something with the plumbing goes wrong I am calling Best Rate to fix it.Thank you very much

    5

    I can not say enough great things about Best Rate Plumbing! Jeff, Josh, Justice, and everyone who works here are knowledgeable, quick to respond, kind, and reasonably priced. Highly recommend!!

    5

    Best Rate Plumbing is hands down THE BEST! Have been using Best Rate for many years and they are consistently quick, efficient and treat you like family which in this day and age is hard to find. Shout out to Josh and his Grandfather for solving my backed up shower issue without having to go too evasive into the system. Highly recommend Josh and Best Rate!!!

    5

    The whole team did great and this was a smooth experience from start to finish. Michelle kept me posted via text and Josh and team did a phenomenal job with a quick fix, all while squeezing us in during a busy July 4 holiday for a great price. Couldn’t be happier and they will be my first port of call next time I have any plumping needs!

    5

    I have used Josh and his team several times over the years, and they are the best! Top notch service, reliable, dependable, amd knowledgeable. I would recommend them to anyone! Even my 82 year old parents use them, love them, and swear by them!

    5

    They provided great service Josh was great, very knowledgeable and helpful with any questions we had. We will definitely use them again in the future.

    5

    Professional, reasonable, honest, dependable and responsive from the initial service call to Michelle, to Jeff arriving and completing the repairs. They fixed the initial problem along with another one before it became a problem. Great local company. Highly recommended. Will definitely be using them again in the future. Thank you Best Rate Plumbing staff.

    5

    My well stopped and Robby Cope was there the next day after speaking with him. He did an amazing job getting me water. Not only did we having running water again but my water pressure increase dramatically. Best Rate is a great company and they are experts with 2 inch wells. I highly recommend them. Thanks guys!

    5

    Extremely efficient and professional, in today’s world of mediocrity it is a pleasure to have a company like this. Absolutely amazing.

    1

    Did the Job but overpriced and not environmentally friendly. Instead of repacking the vales they replaced them. I would not recommend them to anyone, especially to senior citizens. They put you over a barrel by changing a fee jut to come out and if you don't like the price, you are out $115.00. Very deceptive business.

    5

    Excellent service. They went above and beyond to fix our broken water main line. Highly recommend.