HVAC reviews in Mitchell, South Dakota

We purchased a new heating system as ours was very old. The guys did a great job they were done in one day. We even had a new vent put in a room that didn't have one so all our rooms are heated for the winter.

What a great company! Tray was great to work with and the installers were very professional. We've had 2 mini splits installed by Kaiser and highly recommend!

Furnace quit working on a Saturday, they came out right away, diagnosed the problem, gave an estimate, ran after the parts & it was less than the estimate! Friendly technician explained everything & hung around to make sure it was working properly! Highly recommend!!

Kaiser Heating and Cooling is a fantastic company. They came out at the time they said they would. Found the problem and got it taken care of right away and not only did they inform me of the issue, they even showed me and explained everything to me. If you find yourself in need of a heating and cooling company, give Kaiser Heating and Cooling a call. They'll take real good care of you too!

We knew that our ac had quit working and as Kaiser Heating and Cooling had just started up a business in Mitchell, Kevin and I stopped. Tray Anderson was very informative and said that he would be happy to come out and take a look at our ac. In short, he recommended a unit and an exchange that would need to go in the attic. We had the siding removed and I sent him a photo of the size of the entry to the attic and Tray recommended a bigger size that wasn't a problem. We had two individuals come out and install. Another representative came out and helped remove the old unit and assist with the new one in the attic. The guys worked on hooking it up.....but we did run into difficulty with the box that was to go on the back. Our ac wasn't working correctly so we took a look and the box had collapsed. I sent pictures to Tray. After many corrections it was put in corretlly. Then they couldn't get the ac to work correctly and the wires weren't correct, but after time, it was installed. Tray did an excellent job, keeping the customer satisfied. I provided pictures and he stated it wasn't acceptable. After time, we have realized that our older ac hadn't been working for some time. We appreciate the fact that the ac cools our home and doesn't seem to run forever. It is quiet and we are very happy going with Kaiser Heating and Cooling. Thank you Tray and employees for your hard work and at times I sure it was very frustrating. Kevin & Luanne Thompson

Kaiser technician came out after hours while I had a 58° house, he quickly diagnose the problem. He explained my options and at least got me a functional furnace for the night. I now have a better understanding of what life expectancy I still have in my furnace and what maintenance I need to do to keep it functional.

I am very pleased with the work they did for my rental home. They were fast, knowledgeable and reasonable. Highly recommend them

From first call to install the experience was great. I first spoke to Trey on a Thursday about an AprilAire E080 whole home dehumidifier to reduce condensation on my windows and the install was complete the very next Tuesday. Trey was knowledgeable about the product and its capabilities and he went out of his way to verify that I was getting the proper solution for my issue. It does exactly what he said it would do and the unit is very high quality.

The technicians came out early and did a very clean job installing the unit. They had foot covers they wore in the house and they left no mess.

Overall very pleased.

Great service

Great service prompt.

Top notch, friendly, and very knowledgeable technicians!

Honest hard-working folks that take care of their customers

The guy who came out to assist us was very nice! Got us all taken care of very quick! Thanks again!

They have always helped us with our HVAC unit. They were very prompt when our heater went out on New Year's Day and it was below zero out. Definitely recommend!

Amazing service, was on time and very professional. Used foot booties at the door, explained what, why and what to do in the future to ensure peak performance out of my mother in laws furnace! Thank you!

Didn't really fix anything

They out put money in their pockets

Honest on what they can do and can't do. Up front. I appreciate that

Worst customer service ever! Technician had to watch YouTube video.

Service was quick. The staff I dealt with was nice and friendly.

Friendly and professional knowledge,thank u on a awesome partnership so far