Drainage reviews in Sioux Falls, South Dakota

I called late on a Friday night and from my first interaction, Chris was a ten! He was polite and courteous on the phone, saying he couldn’t get to me right away but wanted to know the details of what was going on and let me know when he could be here. He showed up and was as pleasant as could be. He fixed the toilet issue and was on his way. Thank you for such an easy service call! Would never think of calling any other company ;) Chris, you are the bomb dot com. Thank you and I appreciate you!!

Just wanted to say how quick and professional these people are. The person who dispatches/ schedules was helpful and kind, the people coming out to help are quick and definitely know what they’re doing. My estimate was about an hour and the gentleman who helped me (I believe his name was Troy) was here and fixed the problem within the hour estimate I was given with time to spare! Thank you so much!

They were AMAZING, very quick and efficient. Very friendly. We have tried other "comfort-able" company who did not get the job done, and they were going to charge us WAAAAYYY more than we paid to Roto-Rooter for the job. Would definitely use them again.

Second time using them. Fast response after calling professional respectful considerate. Twice they came for a job I needed done after a recommendation from 1st one. I never looked back on calling them for any plumbing issues we have. I just can't get over how quick they're willing to send out someone asap and make sure all my issues are resolved asap. The workers were great at what they do and I have not had any complaints with them. They are still my to go to plumbing issues whenever something comes up. Highly recommended even the dispatch over there is very friendly and considerate to make sure my needs are addressed as quickly as they can be or as soon I need it.

I've used Roto Rooter at least once a year for 7 years. Always wonderful service and great experience. Today John arrived and unclogged a toilet for us. Even in the bitter cold and snow and being busy John arrived within 25 minutes and spent 4 hours unclogging a frozen line. He was determined to get it and he DID!! So professional and cheerful throughout the visit. And cost much less than I expected. You are a wonderful company and we are so appreciative of your wonderful service. I've never had a bad experience with you. Thanks for being such a wonderful company. John gave us such excellent service today.

Based on my experiences and conversation with their one of their technicians. I would never use roto rooter again. Technician called me names and was swearing at me. Came out since our sewer was backing up. Claimed he got it free of blockage. And a couple days later had backup again. Called rotor rooter and was not cover under the 90 day coverage. As I didn’t have them send a camera down the sewer to verify the blockage was gone. I wasn’t even offered that. Then they tried to charge me over $400/hr to have a jet truck come out. Ended up have another company jet my lines. After 3 hours. Was only charged $600 from the other company. And had already paid roto rooter over $200 for them not doing it correctly the first time. Save your money and take your business elsewhere.

Friendly, caring, and positive. Jon did a great job!

Wonderful, fast service! Scheduled an appointment online today and had a technician out, Chris, by lunch time. He called when he was on his way, explained the process to me and gave pricing before starting. I am so thankful!

I've used Roto Rooter for my plumbing and sewer troubles for years. They are amazing! Very fast and responsive. Technicians are always so knowledgeable and talk with me about the causes of issues and prevention. They are very respectful of your property and take great care in your home. I love how they keep good records of previous visits, and the office is very helpful. I would always recommend them!

Many thanks to Chris B for coming out on a busy Sunday afternoon to fix my toilet problem. He was friendly & professional as he quickly fixed the problem! I’m so grateful for the prompt & efficient service.

My partner and I had used other companies earlier this summer that had failed to remove all of our tree roots. When we called Roto-Rooter, I expected a similar experience and more money down the drain. No pun intended. But I was so pleasantly surprised! Chris Boehrns was incredible. He took the time to explain what was happening and all the options. He was efficient and was able to get the job done! We will continue to use them due to our positive experience.

Our kitchen sink was not draining, I called and within about 30 minutes someone was here fixing it! The service was fast, and friendly! Chris B did a great job getting the job done! Definitely recommend.

Add to review I just submitted. Chris Boehrns called and said he was on the way.

Jake did a fantastic job and was very respectful and helpful! He went above and beyond and even brought in a very heavy package for me that was on my doorstep! The whole process was quick and easy and I highly recommend these guys.

Top notch every time they come out. Super friendly and knowledgeable

Fantastic service from Jon. Kept me informed when he would be arriving. Super friendly guy. Took care of our issue, answered my questions. Always happy with your service!

Roto-Rooter was fast, efficient, and professional. Troy quickly diagnosed the problem and solved it easily. He cleaned up after himself and was careful not to damage anything. I highly recommend them!

Troy was great! Knowledgeable and courteous. Highly recommend.

I have referred roto rooter to many individuals and just recently used them for myself. Troy did an excellent job and was very thorough in his work. He also made accommodations as I couldn't be home during the repair, making the process smooth and stress free

Amazing response time - from the time I called Roto-Rooter to the time the tech arrived was just over an hour. Chris B. arrived when he said he'd be here, was very knowledgeable and thorough, answered all our questions, and completed the job quickly. We had this same problem 1.5 years ago and had another company fix it; Chris not only fixed it but also found the source of the problem (an internet line drilled through our sewer line) and had recommendations on how to move forward. Highly recommend!!

Fast and efficient service. Troy was very knowledgeable and friendly. He also gave me tips to help prevent future issues. Thank you Troy, you’re service was greatly appreciated!