All reviews for Aaron's Heating & Cooling

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    5

    Aaron's is fantastic! They fixed our ac in the summer and it was just one part and they had us cool again. Today we woke up to our house being 46° freezing! We called and they were here in 5 minutes and had heat working within 20. Very reasonably priced, great service and most importantly, both times they didn't try to sell me anything I didn't need! Thanks again for the great work and fantastic service!

    5

    Very fast and professional, when others stated I would need a new unit Aaron’s came out and troubleshot the older unit. Dan and Kaden went above expectations. When it is time to get the replacement unit installed they will be my first call.

    5

    Furnace went out on Thanksgiving morning. They came within a couple hours of calling. The owner was extremely pleasant, knowledgeable, and efficient. He got it fixed and saved the holiday. He will now be the only one we call. Thanks for spending time on your holiday to provide excellent service!

    5

    Dan was very responsive to diagnose my furnace issues. He provided me me options to repair or replace my furnace. Because of the age, pricing and benefits of updating the equipment I went ahead and replaced the furnace and air conditioning. Jon, the technician was able to answer all my questions. He was pleasant, knowledgeable and very professional. An added bonus, he left the areas clean if not cleaner from when he arrived. I will and have recommended Aaron' Heating & Cooling to my friends and family.

    4

    They did a very good job fast and cleaned up after themselves very polite an answered all my questions

    2

    We worked with this company per the recommendation of our home warranty and did not have a good experience. They were never on time, did not communicate with what was wrong/being fixed. We have now had another company tell us they actually made our problems with the air conditioner worse. They offered some short fixes that lasted a few weeks but then we would have more issues and ultimately they caused damage to our unit. Would not recommend.

    1

    Said they would be here Friday then said sat before 12 and now they said Monday. If you want to be comfortable in your home I suggest finding a different company who is actually reliable.

    1

    They didn't fix it the first time, so we had to sit in a warm house over a warm weekend. When I called back expressing my disappointment, all they said was, "I'm disappointed too, maybe you should try to find someone else."

    1

    I wish I would of taken a picture before we tore out all the ducting work, that was before I found out who had done it! It was a cobbled mess! When someone that knows nothing about it can notice the mess...there is a problem! This work was done for a elderly woman before we bought the house. She told me who had done the work and I told my husband. He called them about it and whom ever he was talking to hung up on him! Nice way to conduct a business!
    SHAME ON YOU! I WILL CONTINUE TO TELL PEOPLE NOT TO USE THIS BUSINESS!

    1

    Do not use this company!! Made an appointment early Saturday morning and was guaranteed a tech later that day. After waiting until the late afternoon we tried calling them back and it went straight to a personal VM. Tried calling the company throughout the day Saturday and Sunday but still went directly to vm which was full.

    Another company could've seen us on Saturday but by time we found out this company was no good they were booked so we had to go the whole weekend in 100f temps with a non functioning central ac. Not to mention wasting our entire day Saturday waiting for their tech.

    They tried calling us back today (Monday) and were very unprofessional. I would recommend going with a more reputable and professional company like Frisbee.

    1

    I have never had a more terrible experience with new equipment. I bought a manufactured home just a tad over a year ago. The home came with a new AC unit installed and sold by Aaron’s Heating & Cooling. I have also never sat down an taken the time to write a review, but I am THAT MAD. Within the first summer of moving in my AC unit started leaking Freon. Aaron’s came out within the week, no issues. Then early this summer (roughly around Jan/Feb) the same issues arose. I spoke with one of their techs and he came out, and turned off my unit at the breaker, and said he would be back. He never returned, and throughout the week I was told multiple days they would arrive. Finally... almost TWO weeks later I got an older gentleman to my house and he said he would put in a “stop leak” stuff and refill it with Freon. During this process he ran out of Freon, and said it should be cold now but I will be back tomorrow to finish filling it. Ok... so a couple days go by and no tech... so I called. I was told by the person on the phone he did stop and fill it, and I responded with no, I have cameras all around my home and there was no one the last two days. He said he would call me back, he did, and then swore that the guy came. Now almost a month later I have yet again a leaking Freon NEW AC UNIT. 3 times in barely a year is unacceptable and instead of trusting these guys warranty work, or their word for scheduling, I am paying a reputable company in Sioux Falls to come to repair it. Two of my phone calls with Aaron’s also ended in a tech hanging up on me angry that I was calling. AARONS HEATING AND COOLING IS TRASH. I will continue to pass the word around town, and Aaron, if you would like to call me, I’m guessing you have my number!