Water Damage Restoration reviews in Sioux Falls, South Dakota

Absolutely wonderful experience! So kind, very knowledgeable staff. Megan was remarkable to work with and gave me peace of mind when they left that everything was good and I do not need to be concerned.

God Bless Crissy and her team/ were kind, considerate and most of all professional. Am so proud of the all woman TEAM of Rainbow 🌈 Restoration of Sioux Falls, South Dakota. Peace , With much gratitude, Michelle

They are professional’s who treat you with kindness and keep you informed as they meticulously dispose of water and dry your home to ensure no mold grows. I trust them and highly recommend their services.

A HUGE THANK YOU to the Sioux Falls Team once again this year. I have used your company for years on Property Management Restoration, Mold issues and cleaning carpets in my personal home. For 10 months my beloved lab was sick in my small home and my 3 small dogs then made several "Problem Spots" that are much worse than ever before. New carpet is the answer however, your team came in with "The Claw" and extracted those spots down to the sub flooring. My house is so clean, smells wonderful, carpet looks almost new!!! Thank you again!!!! Joel, Joe, Julie and team.... Always professional, patient and going above and beyond my expectations!!!!! I recommend using the Claw on any pet spots in any carpet 100%!!!!!!

Bri and Wanda did a great job! had a horrible odor in my daughters bedroom from previous tenants and they got it out. very thorough process and much appreciated :)

Very timely, friendly staff, and makes sure that the job is completed right the first time. Night or day, their team is ready to help fix any water intrusion issues. They are my first call whenever I have an issue.

Liv and Bri took such care and consideration for our carpet issues we’ve had with our current and previous pets. They were extremely professional and courteous!

I had a hot water heater pipe leak and Coda did a great job. Her work ethic and polite, friendly attitude was very much appreciated.

Two weeks before my son's graduation open house--and a bunch of out-of-town guests were going to stay at our house--a pipe burst in the ceiling in our basement and wreaked havoc in that level of our house. My insurance company hooked me up with Rainbow and I am so glad they did. The whole team was professional, courteous, thorough, and FAST. Even with replacing drywall in the ceiling and walls, removing and drying carpet, baseboards and pad, and putting everything back together, my entire basement was put back to the way it was before the accident within 2 weeks. I had room for all of my company and it was like the water NEVER HAPPENED. We also had a toilet "issue" a couple of years later and our insurance company asked if there was a company I wanted to use for the cleanup and restoration. I told them Rainbow! They are the ultimate professionals, they ensure that all of the damage is accounted for, they replace or fix what needs to be done, and they put it all back together exactly the way it was before the disaster happened. I am so thankful that I was introduced to the Rainbow team. Hopefully, I won't have need of their services again, but if I do they're the ones I will call.

Joe and his team responded to a last minute call. They showed up immediately, professional, friendly and eager to do a great job. The problem issues were discussed and their team went to work. By the time they were finished the place sparkled. I was very happy with the results and would not hesitate to call on them again.

Gary Levitt
Sequoia Productions

My sewer backed up almost 2 months ago. I had a company come to open the drain. I contacted my homeowner's insurance who recommended Rainbow International. I had an appt. time set for them to come to clean. I left work early to meet them. They showed up over an hour after the scheduled time without calling me to let me know.

In discussing scheduling with the people working, it was suggested they put a lockbox on my house so I would not have to be home when they came in. I quickly declined this as I have pets, they showed late for the first appt., & I had been burned by this in the past. They spent a couple of hours cleaning & hauling out contaminated items. Plans were for one of the technicians to stop back the next day to check on things but she had to cancel this due to street flooding in town. I had to contact them again to set up a time to stop back & check things out. I was informed that drywall would have to be removed. After a week or so, I called Rainbow to schedule a time to have them come remove the drywall.

After a few more weeks, I reached out to see about having someone come to repair the drywall. The repair manager came by to take measurements and look at the job to provide me with an estimate. After a week, I had not seen the estimate so I contacted the office. The estimate was emailed to me later that evening. I emailed back about scheduling a time to start the repairs. On the date scheduled, another person came to the house first and I showed him what was needing to be done. The repairs manager stopped by and they discussed the job. The repairs manager then collected a check for the mitigation work and half of the estimated repair work. Now a date has been scheduled for later next week to have the work done. I thought that was the purpose for them coming the first time. I took the day off work to give them time for the repairs. Now I have to take another day off work. The amount of lost wages is not figured into the amount I owe them.

I have been in contact with my homeowners insurance re: my issues. Communication with this company is very lacking. The only positive thing I have to say so far is the technicians are friendly. Work is not complete so I cannot speak to the quality of the work so far,

We are so grateful for how well we were treated by these folks. With everything going on... plus a burst pipe... well, it was stressful, and the folks at Rainbow, especially Carissa, Misty, and Wade; made our water problem significantly better and gave us real peace of mind.

Thank you for your fast, friendly, professional, and generous service!

The Rainbow team is professional, responsive and they are honest about whether an item can be saved or not - so you don’t waste money! They truly care about the work they do and it shows. Highly recommended!

We had significant water damage from a storm- called Rainbow the evening of the rain and they were here the very next morning. Megan and her team were top notch! I hope I never have to but would absolutely call them again! Highly recommend!

Olivia and Tori made my carpets look almost brand new after many years of living there! Both of them took extra care of my pets running around, and the cleaning was top-notch. I am so glad I called Rainbow Restoration.

We just had some cleaning work done at our home by Rainbow and the techs were very respectful of our home and our space. They were wonderful to work with and everything was smooth from the service to the billing process! Would highly recommend!

The Rainbow team did great work after our water loss.... again!
Tori and Eddie were great to work with during the water mitigation process.

I cannot express enough gratitude for the exceptional service provided by Rainbow Restoration after an apartment fire. Misty and Joe, in particular, went above and beyond to ensure our recovery was as smooth and stress-free as possible.

We are immensely grateful for their outstanding work and highly recommend Rainbow Restoration to anyone in need of restoration services. -Solutions Property Management

We had water on our carpet, in the drywall, and worse yet our hardwood floors. The Rainbow team and specifically Koda saved the day. Excellent equipment, responsiveness, in a professional manner. Thank you Koda and Rainbow.

Used Rainbow International of Sioux Falls for both water mitigation and reconstruction of damaged property. Professional, efficient, timely, excellent workmanship, cannot say enough good things about an unpleasant experience! Hope never to have to call them again, but should I need their help, I know I can count on them to get me back to even better than what I was before the damage!!

Brittany was extremely professional excellence is her style!
She thought she was going to have to deliver me some really bad news!
She used her resources and called out for support equipment which arrive in a very timely manor.
Brittany was preparing me for the worst and with her equipment she validated the best news possible for me!
Thanks to your team lm a very satisfied customer!!
Rick Swanson