Electrical reviews in Brentwood, Tennessee

Just wanted to share some experience with our install with Symspire a security and AV company that took care of our new home. Actually the president of the company James took the time today to come to home and walk through a demo of our equipment and suggest other products that may be helpful to utilize our equipment more efficiently! Really super nice man and very knowledgeable. I would strongly recommend the company to anyone in need of a security system that is 1st in class and Great customer service. Also Gregg Duke at the Franklin, TN office was great to work with and very helpful!!All the best!

I just had utilized Symspire AV services today and Andrew and Trayner the technicians that completed the install were super helpful, knowledgeable and did a Great job!! Another 5 star rating is deserved on behalf of the company and employees that worked on our project today as mentioned above. Thanks guys!

I had a sympire installer come out today and worked on my System. He was very knowledgeable, fast, and efficient. Great representative of the company. Thank you

Shamrock Thomas came to my house today to reconnect the Symspire alarm system left in my new house. He was extremely competent and very friendly. He willingly showed me how to use the system. It took a little while so Shamrock was very friendly and mannerly. I would ask for him again.

Symspire is a great company to do business with and I like that it is local. My entire experience has been very positive. Andrew did an amazing job installing my security system. He was very professional and explained everything thoroughly.

We recently had an alarm system installed by Shanko a Symspire Tech, and the experience was exceptional from start to finish. The team was professional, punctual, and extremely knowledgeable about the latest security technology. They took the time to understand our specific needs and tailored the system to fit our home perfectly.

The installation process was seamless, with minimal disruption to our daily routine. The technicians were meticulous, ensuring everything was installed correctly and neatly. They also provided thorough training on how to use the system, making it easy for our family to navigate all its features.

What stood out the most was their attention to detail and commitment to customer satisfaction. They followed up after the installation to ensure everything was working as expected and even offered tips on optimizing the system’s performance.

I highly recommend Shanko and Symspire to anyone looking for a reliable and cutting-edge alarm system. Their expertise and customer-first approach make them a standout in the industry.

Shanko & Trayner,
Great job on my system cameras - I can get live feed and video review on my phone once again. You were on time and worked through the issue thoroughly.
I appreciate your work and Symspire's support.
Thank you!

Andrew from Symspire came and was on time, polite, friendly and extremely knowledgeable. I've never had a service install where I felt so prepared to go forth on my own! AAA+ job and I would highly recommend them!

We had a wonderful experience with our Symspire installation. Andrew, our technician was professional, tidy, and went above and beyond to make sure we knew the functionalities of our new system. He was efficient, knowledgeable, and a pleasure to work with.

Andrew was very helpful and took time to make sure everything worked out. We had to get online with support but he was diligent and in the end everything worked. I really appreciated the extra service and support.

Canceled my service after 3 years. The panel monitors go off randomly. This happened 5 times one evening and I had to keep it disarmed for the weekend. I called several times and the call return I was advised I wasn't the only one who needed help there are others ahead of me. I had trouble taking off the backdoor ring bell I guess they got upset about that too. Today I got a panel glass break and I wasn't home. I asked where it was and they couldn't tell me I thought that was odd for a security company called several times. I canceled service this morning. I received a call from a manager didn't understand why I was upset and said he wouldn't reconnect my service. Why would I reconnect when they can't provide reliable service and their equipment breaks down. I found a fantastic company and installed my equipment two days later. Symspire I paid upfront and had to wait 10 days plus. The equipment works better the sensors aren't flimsy. I had virtual text support to help me. My insurance also gives discounts on this company. Yes I have high anxiety when I pay for security and have to wait for help. If you call on Friday your out of luck for help if your equipment malfunctions.

If I could give 10 stars for Symspire‘s service I would! Shanko, the Symspire technician was incredibly knowledgeable and went above and beyond to get my cameras working in my newly purchased home. He also offered to help me repair my door that was not locking properly. What an awesome team, this IS fantastic customer service! From the entire administrative team, with getting the appointment scheduled to the actual service, I can’t say enough positive things about this company! Hands down the best!

Was great to work with Andrew Lundborg. Very accomodating. Great communication every step of the way.
Andrew led me to David Zawadzki, who help me execute the project. David was absolutely wonderful. His close attention to detail and care that went into the simplest thing is what made him incredibly helpful beyond expectations.

Vic Griffin and James MaGuirk upgraded my system and added additional cameras for me. They were here all day and took time to teach me the new security system and the new camera system in great detail and with patience. They worked together to get the job done and I didn't mess around! These techs were the best workers I have had at my home in a very long time. Polite., knowledgeable and hard workers. Kudos to Symspire for having these employees!

Our builders had to remove all of our windows from our house, which included all of our Symspire window sensors. Andrew came out and not only fixed all of our sensors, but checked on a number of other concerns we had and got everything working perfect again! He made sure we were all good before he left! He did a great job, worked very efficiently, and was very kind! Thank you Andrew!

Andrew was not only professional, he was very knowledgeable about all the security apps, features and accessories. He explained the system so well that even my none techy husband understood it. We are gonna take Andrew’s recommendations on adding more security features but only if he is the tech adding the features. Absolutely incredible. Thank you for sending Andrew. And pls when we order more cameras send him.
Thank you

⭐⭐⭐⭐

Highly Recommend!

I recently worked with Andrew from Symspire , and I couldn’t be happier with the experience. He was professional, knowledgeable, and took the time to explain the best options for my alarm issue Installation was smooth, and Andrew made sure everything was working perfectly before leaving.

Raf was very detailed and organized, took time to help us understand all the functionalities of the app and system. 5 stars!

Symspire is a first class security company who is obviously very responsive to its customers, based on my personal experience with them over many years. Andrew quickly resolved an issue today and went the extra mile by showing me how to better understand my security system cameras. He makes a good company even better.

Symspire has been great to work with from the planning to installation. Shanko Thomas was our installer. He was knowledgeable, efficient, and thoughtful. If we have any more service needs, it would be great to have him back!

My mom was staying with me for the weekend when she received a break-in notification. Naturally, she was extremely stressed and just wanted some clear, basic information. Unfortunately, the so-called “monitoring” team provided no real help — all they did was confirm that the alarm was going off. If that’s all the service offers, it’s hard to understand why they call it a monitoring team at all. It feels like a misleading label for a service that offers little real support in a crisis.

What made matters worse was how the team spoke to my mother during this already upsetting situation. It ultimately led her to cancel her service after nearly three years. It’s completely reasonable for a customer to be anxious or upset during a potential break-in — and when the company they’re paying for protection can’t provide any helpful information, frustration is expected.

To add insult to injury, they later accused my 65-year-old mother of cursing at them and stated they would refuse to reconnect service with her in the future. That decision felt incredibly petty, especially after she had already chosen to cancel due to their poor handling of the situation.

My mom suffers from an anxiety disorder, and it’s really disappointing that a security company, of all businesses, wouldn’t show more empathy or professionalism. I hope this company seriously reconsiders how it handles customer service, especially during emergencies. If you’re not equipped to support people in high-stress situations, you might be in the wrong industry.

I had the pleasure of working with Andrew from Symspire to install my new system, and I couldn’t be more impressed. From the start, Andrew was knowledgeable, professional, and highly attentive to detail. He took the time to answer all of my questions, ensuring I felt comfortable and confident with the setup. The installation process was seamless, and he went above and beyond to make sure everything was running perfectly. His expertise and dedication truly stand out, and I highly recommend Andrew and the team at Symspire for anyone looking for top-notch service

They were truly P3: Prompt, Professional, and Perfect! Here’s why:
1. They were respectful, worked incredibly hard, and maintained a great attitude the entire time—which is always a huge plus.
2. They stayed all day to address and resolve any issues that came up without rushing.
3. They were kind, patient, and took the time to answer all our questions, walking us through the technology process step by step.
4. They went above and beyond—installing three major media systems and troubleshooting and resolving unexpected security camera issues.
5. They were extremely mindful of our brand-new home and furniture: removing their shoes, working carefully, and cleaning up thoroughly after themselves.
6. When our original ideas didn’t quite fit the style of the house, they offered creative and helpful alternatives that worked beautifully.

To sum it up: we invited them into our brand-new construction—our pride and joy—and they showed nothing but respect for us, our home, and our concerns. Bravo!