Chatta Rooter Plumbing Septic & Drain

I had an excellent experience with Chatta-Rooter Plumbing when they replaced my septic system. John, the owner, was upfront, honest, and provided me with great options. The entire process was smooth, and I highly recommend their services.

Highly recommend Chatta-Rooter!! We were continuing to have issues with the septic in our new build house where water was pooling above the tanks in our front yard. We originally had a plumber from Roto-rooter come out to look at but, they couldn’t figure it out and said it was just because of snow melting. I Googled other septic companies in chattanooga and saw the good reviews for Chatta-Rooter. They did not disappoint! They scheduled an assessment within a couple days of me calling. John came out and he could tell right away our pump was malfunctioning. I was super impressed that he did his research ahead of time and looked up the type of septic we had (low pressure system) and educated me about how it works and the kind of maintenance it requires. After working on it all day he was able to figure out that the plumbing on septic was not installed correctly and agreed to fix it for no extra cost despite not being included in the original estimate. John was honest, reliable, and very thorough with the job. Communication with the entire team was great and they truly went above and beyond to fix the issue.

These guys are absolutely AMAZING! I am a local Realtor in Chattanooga and some of my previous clients were having issues with their septic so I sent them the list of licensed plumbers approved by the city to pull permits, etc. They had an awesome experience and we’re super grateful. When I had issues with my tank, I called some of the bigger box shops to come out and quote the work. I had to have a whole new system put in with a new tank, fields lines, etc. The bigger companies quoted me 16k and 17k!! There was absolutely no way I could afford that.. so I called up my previous clients to ask who they used and had a great experience with. They told me Chattarooter. So I immediately called for a third opinion. They were able to do the EXACT SAME job as these other companies for significantly LESS (under 10k). They also had in house financing which was super easy to apply for and use (they just send you a link via text and it’s all done easily over mobile.. very super user friendly). The part I loved the most is that you get a personal approach. The owner Jon and his wife Cori work on site along with his son and their guy Mike. They are all so friendly and genuinely care about doing great and professional work! I would 100% recommend them over and over again. You will not be disappointed that you hired them!