Electrical reviews in Hendersonville, Tennessee

Great service from the whole Team! Shandrice, Thomas and Colby were great. Professional and absolute experts. Called for a quote, price was great so I requested they begin the project immediately. Great All American company.

Moss Electric does a very good job what ever the electrical request. They offer a prompt service at verry reasonable prices. Have made several recommendations. Thanks

Worst Customer Service! I called Moss on Thursday because my breaker box had issues. I was told I would be receiving a callback on Monday since it was a holiday weekend. That Monday I never received a callback even though I contacted him twice and both time he said he would call me back. On Tuesday I still never received a call so I contacted another company named Craddocks and they came but were trying to charge 3 times the cost of what the repair really cost. I contacted Moss and spoke to him about the situation and he said the other company was ripping me off and he was sorry for no being able to get to my house because he was so busy and he would be at my house first thing in the morning. Wednesday came and he never showed up and I tried calling him several times after 11am and no response. I do understand that he may have been busy but I was told twice that he was going to call me back to put me on his schedule and never did and then come to my house and never did. I contacted Parker Electric at 3pm on Wednesday got a reasonable offer and they were out here Thursday morning at 8am and did an amazing job at installing our new breaker box. I just wanted to let people know Moss Electric doesn’t have great service like Parker Electric does.

Moss Electric is a great company. The people are nice, the workers are great at what they do, and very efficient! Very reasonably priced!

10 outta 10!! And over 6 properties, and over both small and big projects.

I’ve had Moss Electric work on my rental properties and personal home for 3 years now. They have completely replaced whole house electric. They’ve been the electricians on a second story addition. They’ve also upgraded services from the city and main breaker boxes.

It’s small town service but in the big city that I like about them. They’re not a huge company with hundreds of employees. Over the years, I’ve gotten to know the ACTUAL people of the company… not a big call center, but “Hey Colby, I’ve got this thing going on…” and he’ll swing by and figure it out on the spot. Or “Renovation coming up — what do we have to do and what can we save?”

This is a relationship-driven, family-built, community electrician group of real people — not an impersonal big box store corporation.

They care, they’re funny, they’re helpful, they make you and your project matter to them — and you feel it.
I almost never write online reviews, but this team has more than earned it.

Josh and Chris were quick and professional. A+ work. And more importantly just nice and polite people. It is a comfort when strangers come in to your home to do work, and when they are halfway through a project and they don't feel like strangers. That feeling of comfort is priceless.

Replaced an electrical panel for a girl I just started dating. Unfortunately for here I wasn’t privileged to the transaction until afterwards. I have an electrical background and have replaced all wiring and panel in houses I have owned. The reason the panel was replaced was to add additional breaker positions for a dishwasher.
The replaced the panel and wired for the dishwasher. The panel is attached to a concrete block wall, so it is easily accessible. To do the entire job they charged her $4000. I could’ve done the entire job and a half a day for the price of a panel which would’ve been under $200. Then it took her forever to get down to wire for the dishwasher, they did not want to come back and do that. She was finally able to come back and get them to do it, and they did a horrible job on that as well. It’s not even to code! These guys took advantage of a woman who had no idea about anything just to make a few dollars off of her! And to top it all off, she is a schoolteacher and does not have extra money to just throw around like that. These guys should be ashamed of themselves and I would never called them for anything after what they did to her!
Additionally, they were very rude to her and made fun of her for trying to explain the problems she was having. She told him she just wanted everything to work probably and he said well, I want a new car, but we don’t get everything we want. What a way to treat a paying customer!

I recently had the pleasure of working with Moss Electric for our commercial electrical service needs, and I couldn't be more satisfied with their performance. Their service quality was absolutely amazing. The team was incredibly professional, fast, and knowledgeable, which made the entire process smooth and efficient.

From the moment they arrived, it was clear that they were well-prepared and committed to delivering top-notch service. Their expertise was evident in how quickly they diagnosed and resolved issues, ensuring minimal downtime for our operations.

I highly recommend Moss Electric to any business in need of reliable and expert electrical services. Their professionalism and efficiency truly set them apart.

Had an excellent experience with Moss Electric. I know that if I ever need further electrical work, this is the place! Ms. Shaun was hands-down amazing, always helpful and communicative about what was going on. Thanks to Ms. Shaun and the electrician(Josh, I believe)for always going the extra mile and doing an amazing job! It did not go unnoticed and I truly appreciate all the help.

Extremely Disappointing.

I contacted Moss Electric to install wiring for a newly purchased hot tub. They sent an electrician out in a few days to give me a quote which went smoothly. I accepted the quote and that is about where the positive experience ended. My original appointment to get the work done was scheduled for Tuesday the 14th, I got a call early that morning that they would not be able to honor the scheduled appointment due to an emergency call they had to take care of. I understand these things happen sometimes so we rescheduled to the next day, Wednesday the 15th.

The electrician arrived on the 15th and began to work on the project. About an hour or so in he speaks to me explain that he has to leave (halfway through the project) for another emergency appointment. So he leaves and we reschedule again for the work to be done. The next appointment was for the 21st in which a different set of electricians come to finish the job. As they are finishing the work I fill up the hot tub and the electrician informs me that he has accidentally ‘scratched’ aka gouged the hot tub with one of his tools. I’m extremely annoyed but not much I can do about it at this point. They then charge me for the service and leave for the day.

The next day I wake up and notice Moss Electric has charged me double what they intended to my credit card because they forgot that I paid a 50% deposit up front. I have to call them to fix it which they did. Additionally they left 2 gaping holes in my laundry room next to the breaker panel that were not fixed until I called and requested them to do so. The patch job was done today but was less than stellar as the drywall is loose in the wall. I will most likely have to fix it myself if I want it to be structurally sound.

Overall Moss Electric lacked attention to detail in multiple aspects of the job and drug out a job that could have been done in a day to over 2 weeks as well as left me to do patch work I paid them for, and scratched my hot tub before I even got to use it. Would not recommend.

I was happy with his knowledge and the options he gave me to have done what I needed done I'm on a real tight budget so he let me know what how he could help me within that budget it didn't take him long to do the job and he did not leave till he made sure everything was working properly. He installed an outside plug at my residence to run a hot tub.

Josh was awesome! So happy we went with Moss electric, spoke to a few other buisnesses around Hendersonville and this one was by far the best. Awesome customer service!

Josh, was great! He excused my expectations Coby came out on a Sunday to do the estimate. Moss Electric did any outstanding job!

Excellent work. Colby and Thomas were both fantastic. Thomas performed a clean EV install for me that was exactly as requested. Reasonably priced, timely, and local. We'll be using Moss Electric for any future needs!

Moss Electric Inc / 2 Hippies Home Services did a fantastic job. Quote, labor, consultation, and communiques to my father over the phone were all done in a very helpful, professional, honest, and friendly manner. It was a simple (2-person job) ceiling lamp replacement at first, but they helped us discover and collect evidence of the flagrant negligence of a certain HOA company so we can take action to protect ourselves. Kind, understanding, helpful, friendly, awesome. Thank you both so so so much!

Colby and team are fantastic. They do what they say and do it in a timely manor. I’m glad there is someone in this field I can trust to be fair and honest. It’s hard to find company’s that care about their customers like these folks do. 100% recommend them.

You want personable service? Call Moss! The technician (I think his name was Colby and I think he’s the owner) showed up on time for the quote. He was creative in his approach; I was looking to split the electrical current to support a ceiling fan and associated light independently, which would require rerouting lines. We talked it through and his ideas were both creative, logical, and very reasonable on the pocketbook. We had the best conversation afterward, a personable and truly friendly chap. So I highly recommend Moss. They’ll get the job done right and fast, no moss grows under their feet!

The lights in a ceiling fan went out so I found them on Angi’s list. We spoke Tuesday, and they said they could be out on Wednesday. There was no additional call to setup a time. I called Wednesday to touch base but the voicemail box was full. I called again Thursday and finally got through. They ended up not coming out until Friday just to say the fan had blown and it needs to be replaced and asked how I would like to proceed, without any helpful suggestions on their part. They texted and called me with this information but I was busy at work so they left. Without further knowledge of what they did, when they arrived or left my house, or cost for that matter, I went ahead and ordered a new fan. Not until I asked if they install fans did I get a price breakdown of $225-275, which is absolutely absurd, and they said to me “my expectations are misguided,” for not wanting to use their services after that price breakdown and poor communication. I have since found more than one source offering to install my fan for just $90.

Superior work. Far surpassing our prior contractor's abilities and speed. The quality that the Moss Team provides is above and beyond. I'll use them again for anything our facility needs.

Josh is amazing!! Quickest, most professional service I have had in a very long time. I couldn't be happier and I would definitely recommend to anyone.

I needed light fixtures in both bathrooms replaced and repaired. The servicemen responded quickly and did a great job fixing the lighting. This is an exceptional company. I highly recommend this service. Very grateful to have found them