Reviews of local pros in Kingston, Tennessee
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Matt, Justin, and team did a wonderful job on my landscaping! I couldn’t have asked for a more reliable and professional company. Their attention to detail and work ethic were beyond reproach. Thank you!
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Awesome team! Professional and punctual. Their foreman ,Justin, made sure that the walkway they built for us was perfect and went above and beyond not only throughout the job, but when they were finished, took the time to clean up every detail. Thank you RockSolid!
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We had a wonderful experience with RockSolid! We had them aerate and over seed our yard this spring and the results have made our neighbors jealous😂
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RockSolid put our yard in last year and have maintained it since on the recommendation of our new Paint Rock neighbors who are long time satisfied customers as well. Matthew the owner is a great guy, knows his stuff, is easy to work with and charges fair prices. JUSTIN is the man! He's been cutting our yard this year. Super friendly and very conscientious in his work. If you're looking for installation or maintenance services in the Kingston area don't hesitate to give RockSolid a call!
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Couldn’t be happier! Job well done! I Highly recommend!
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Matthew and Austin did a great job installing a soil berm. Also seeded and laid straw down all for a reasonable price. Great job!
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Can't say enough about Matt and his team. They did a Phenomenal job for my wife and I. They are all about Client First and making sure your Excited an Satisfied with their work. We rate them 10-Plus.
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They did an amazing job! 👏 Very professional and great at what they do.
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These guys do amazing work and have great customer service. I highly recommend them to anyone who needs hardscaping and landscaping done!
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Rock solid did an excellent job making our flower beds look clean as well as helping to fix our drainage and puddle problem near the house! We will definitely use them in the future.
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We called Matthew at RockSolid Hardscaping & Landscaping in Kingston, TN Aug 22. Matthew came to our home to go over our design ideas and prepare a quote for us, and he acted very interested in doing our job. He said he wanted to do the work in two stages because of our driveway needing to be removed first and the ground along it re-slopped before the rest of the landscaping work could be done. Matthew said he would come do the re-sloping after the driveway was torn out, and then later once our new driveway was installed, he said he would come back and complete the rest of the job.
We received his initial quote Sept 2 and we replied Sept 6 requesting some modifications. We received the updated quote Sept 16 and signed it to get on Matthew’s schedule.
While we were waiting on the revised quote, we texted Matthew Sept 10 asking if he’d be available to re-slope along the sides of our driveway “end of next week or beginning of the following week” when our driveway was being removed and the forms were being set. Matthew replied “Hey, yes I should be able to work just in the front pretty quick”. We sent him another text Sept 17 asking if he could do the re-sloping work along the driveway Sept 20. He replied he was now too busy to do it.
We sent another text to Matthew the morning of Sept 18 asking again if he could do the re-sloping work he had previously told us he would be able to do, and he didn’t reply until very late in the evening. By then, our driveway installer had gone ahead and crudely removed enough dirt on both sides of the driveway to set the forms for the new driveway. They weren’t prepared to do this work and didn’t have the right equipment, but Matthew wasn’t going to do it so there was no choice. We let Matthew know the re-sloping had roughly been done. He replied he would now be available to do our landscaping job in mid-October. We asked him for the weeks of Oct 14 or Oct 21. He replied “Yes, I should be able to make that work. I’m just not sure which day I can start.”
Matthew texted us Sept 30 saying he was behind schedule and would not be able to do our job the weeks of Oct 14 or Oct 21 and he would understand if we wanted to find another company to do the work. We had already signed his quote and agreed to have him do our work. We wanted to honor that signed quote. And, we had told the other companies we had quote our job that we were not going to use them, and going back to one of them now and trying to get on their schedule would mean even more months of waiting. We texted Matthew that to accommodate his schedule, we would arrange to make a special trip back down to TN starting the week of Nov 4 for him to do our job. He replied “Sounds good. We should be able to make that work.”
That was the last time we heard from Matthew. We sent multiple text messages and left multiple voicemails. He didn’t respond to anything. He knew we were making a special trip to TN from our OH home specifically to accommodate his schedule to get our job done, and he couldn’t have cared less. He just left us hanging.
We went back to “square one” and found a landscaper we hadn’t approached previously. We were impressed and signed with them. As the proper thing to do since we had signed with Matthew, we texted him to let him know we were going to go with another company since he was continually not responding to us nor showing up to do our job when he had indicated he would be. We again received no response. Not even an apology. Our new landscaping company ended up having a cancellation and were able to do our job the very next week and our yard looks amazing!
We know there are some good reviews online for Matthew and RockSolid, but be aware you could also have a completely different experience like the horrible one we had. Matthew was unresponsive, inconsiderate, dishonest and unreliable. If you want to rest assured you are hiring someone trustworthy and dependable to do your landscaping job, KEEP LOOKING AND DO NOT CALL ROCKSOLID. -
Had Matthew at Rock Solid come out and do some sloping and putting river rock down. Excellent outcome. Highly recommend !!
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I highly recommend RockSolid when looking to enhance your outdoor space. I recently hired RockSolid for a walkway project, and I couldn't be more impressed. From the initial consultation to the final touches, their team was professional, knowledgeable, and attentive to every detail. They transformed our muddy backyard off the porch, into a beautiful rock & stepping stone pathway. The quality of their work is top-notch, and their commitment to customer satisfaction is evident in every aspect of their service.
I plan yo get them back to work on my side yard next! -
My experience with Matt and the team was great. We explained our ideas and Matt was able to help bring it to life even better than we expected. He was able to help choose trees (even with our vague descriptions of what we wanted) and delivered exactly what we hoped for and In a very timely manner. I referred him to our neighbors and he took care of them as well with a clean professional job. I look forward to having him help with more projects in the future. ⭐️⭐️⭐️⭐️⭐️
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Matt and Rocksolid are the best!! They came out and cleaned up a mess we had and made it beautiful…for a great price too. New stone walk way, rock steps, river rock and fresh grass too. Matt is knowledgeable, super friendly and he does what he says he’s going to do, what more can you ask for? Will definitely be calling on him again!
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ROCKSOLID is the best landscaping company I've ever worked with. In today's environment where ppl seem to care less and less about the quality of their work and customer service, ROCKSOLID makes that the heart of their service. Matthew, the owner/operates and his team can be trusted with your property and the price they charge., They show up, are caring, collaborative, responsible, reliable, creative, hardworking, and exceptional! Trust them, use them, you will be as glad and happy as I was and am! Go ROCKSOLID!! Thank you Matt for caring for your homeowners! You are my go to guy for all my property landscaping needs!
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I am a Realtor and I listed a property for sale and I needed someone to handle the exterior Landscape requirements, (I am about 50 miles away) Matt and his crew stepped in and took care of the property needs and keep it looking pristine with NO Supervision from me. Glad to have Them available.
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Mathew and his company RockSolid did an excellent job on our project. It was done in a timely manner and finished leaving our yard looking pristine. I would highly recommend him anytime.
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It started with a dream, Matt and his team made it happen! They went above and beyond to incorporate our vision into a reality! Their knowledge and experience far exceeds many in the industry, and we cannot wait to hire them for more work! There is comfort in having a trustworthy and knowledgeable Landscaper to work with, and I look forward to continue working with them on projects big and small. They can handle it all!
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The guys arrived at their scheduled time and worked hard the entire time. Justin was great, very professional, took pride in his work and made sure everything was clean before leaving. I’ll definitely use them again.
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What a wonderful company. Justin and his team came out to quick work made sure I was happy to did an awesome job with river rock, trimmed shrubs, could not be happier, reasonably priced and cleaned up after.. win win!! Thanks Guys!!!