Southeast Restoration

We had extensive water damage in our home and within 2 hours of the damage occurring, Southeast Restoration was there to help. In a time of stress, they took all the weight off my shoulders and handled every step of the project with confidence and professionalism. Randall and Kieran were the first people in my home. They worked quickly to remove the water and took the time to explain everything they were doing step by step. Justin was our estimator and he was very responsive and knowledgeable and great to talk with! He gave me comfort in knowing his team was the best and they would handle our project effortlessly. Finally, Tyler and Chase came by to begin our repairs and see our project through. And wow, I cannot say enough great things about them! They are personable, knowledgeable, and I felt like they truly cared about me and my concerns. I had a very tight timeline to get repairs done in my home, and both Tyler and Chase made sure to make that happen. I cannot thank them and the entire team enough for their hard work, dedication, and true customer service. Because of these guys, my home is even better than it was before. Thank you!!!

I am so grateful to have found Tyler and the Southeast Restoration team. What began as an unfortunate nightmare of extensive water damage to my kitchen ultimately turned into the kitchen of my dreams, all thanks to Southeast Restoration.

From start to finish, every member of the Southeast team—estimator, finance, and especially Tyler, the exceptional project manager—was professional, responsive, and compassionate. Their communication was consistent and clear throughout the entire process, which immediately put me at ease. They truly make you feel that they are caring for your home as if it were their own.

Tyler took the time to really listen to my vision and needs, explaining every step and helping me navigate the tough decisionmaking. His professional expertise, attention to detail and deep understanding of construction meant that potential issues were identified and addressed before they ever became problems. I had complete trust in the team, and they delivered beyond my expectations.

One of the most remarkable aspects was their transparency and adherence to the timeline—something I rarely experience with construction projects. Everything was completed on schedule, with no surprises or delays.

Thanks to Southeast Restoration, what started as a disaster became a true transformation. I couldn’t be happier with the final result and will absolutely turn to them for any future projects.

Our water damage wasn’t a big job, but Southeast had a team to demo & dry out the area, then another team that did the repairs to restore the bathroom. EVERYONE we dealt with were very helpful and communication was great. All of the guys that came into the home were very courteous to my stepmom and took time explaining every step from start to finish. She was very pleased with the finished work! Thank you to Briana, Randall, Sam, Justin, Lori, Heather, Tyler, Chase & Gilberto.