Fire Damage Restoration reviews in Knoxville, Tennessee

Simply incredible service from the entire crew!
Thank you!!

Shaun Sands and Cathy were extremely helpful and answered everything very knowledgeable and helpful very professional

Call them, they called back to set up a time. I stayed home from work but they never showed. I called back to see if they were coming and they apologize and said their person would be in touch. Never heard anything!

Great workers, very kind, and great at communication!

Kathy did an awesome job.

They did a great job and answer all our questions and concerns

Shawn and Cathy were very professional and very helpful. Would definitely recommend Service Master!

Kathy and Sean were timely and efficient. Good folks.

Very nice and professional. Hope this never happens to me again, but if it does I will definitely use their services again.

Everyone at ServiceMaster was nice, polite, professional, on-time and did their work right. Would highly recommend them!

We had a small kitchen fire that smoked up my house terribly and they came straight out and talked a big game on Saturday the day of fire came Monday around 9:00 to work and then they called me around 3 and said they had cleaned the kitchen,Dining and living room and everything in it and hadn’t touched a thing and when I tried to talk to them they talked to me awful and acted like i didn’t know what I was talking about .I sure wish I could leave photo because as the saying goes the proof is in the the pudding

Had a terrible flood and these guys came out fast and were extremely easy to get in touch with and very communicative! Would 10/10 recommend if you’re in this situation.

Service master saved the day for me when a pipe burst in my home, from cleanup to repairs. CJ and the entire crew deserve a promotion and a raise.

These guys do great work, I was in a very tough situation and their professionalism made everything much easier. Their restoration was timely and seamless and I will be forever grateful for their help.

Sam did an excellent job with our cleanup after extensive water damage. He was prompt and communicated with us on the progress and plan.

Cheryl Fultz at Service Master 24/7 is great! We had a problem and she was so quick to act and save us from that becoming a MUCH bigger problem! Thank you Cheryl and Service Master 24/7!!!! Highly recommended and would certainly use them again!!!

My insurance company called these people to dry my floors because of a water leak from my neighbors condo. When I found out I was responsible for the bill I called and talked to a man named Jim about making payments. He was very rude and unhelpful. Stating that they didn't have a way for people to make payments. He said I was one of his clients he was having to chase down to pay. He called once and I returned his call and I'm more than willing to pay my bill, I just can't do one big lump sum. So if you don't have cash or credit card I would call some other service.

These people did an awesome job. They were kind, on time, took time to explain everything, thorough, and loved on my pets. Shawn, Cathy, Sam, and CJ are just all around awesome people.

They were professional a did a great job. I would recommend them. My parents house stained water damage when the water line to the ice maker was not connected properly. They came in and dried everything up and left it looking like it never happened.

We had an excellent experience with your company. Your fast response time and excellent communication skills made it a pleasure to do business with you. We would highly recommend your services.

When our house floored they were quick to arrive & had all the damage ripped out in one day. They arrived every day at the time they stated & great to communicate with. I would most definitely recommend them to anyone.