Palm Tree Flooring & Kitchens

In 2022, we had originally renovated our kitchen using JSI cabinets purchased from a company in Knoxville that went out of business in 2023. In 2025, we decided that we wanted to add a tall pantry cabinet to match but had to contact JSI Cabinetry to see if there were any local reps. We were given the name of a well-known cabinet company and also Palm Tree Flooring, Tile and Cabinets. The sales rep at the well-known cabinetry company was absolutely not interested in helping us with a single cabinet purchase and suggested we come by the showroom in the future. We decided to call Palm Tree and were put in touch with Grace. What a world of difference! Grace loves the cabinet and design business and was excited to help us try to match our new pantry to our existing JSI cabinets. Our cabinets were 3 years old, and there was a possibility that the door style and color had been discontinued. Grace went out of her way to make sure our door style and color would match! We ordered our new pantry cabinet, picked it up at Palm Tree to limit delivery charges and added it to our kitchen. It matched flawlessly and we are very happy with our additional storage space. Grace made this experience fun and exciting and showed excellent customer service. She went above and beyond to make us happy customers!! Thank you Grace! Here's some pictures...

The owner request me to change this review from a 3 star. I think that most people would agree that it could be considered trying to cheat the ratings, but I have thought about it awhile and decided that even though the arrogant attitude we received from the lady in the front of said business, I will raise it by 1, because maybe she was just having a hard day. I will never return to this business, but I will be understanding that sometimes people can have a bad day. I don't see anymore bad reviews, so I imagine this could be true. I will also like to say the email was kind and considerate.

Great experience with Palm Tree. A contractor I was working with asked me to me him there and he never showed up (and was unprofessional throughout). After showing me some great cabinet options, I remarked on how the no-show was the last straw and I was firing the contractor, but would keep their number and samples for the next one I hired. They told me they do remodels too and I invited them in for a quote. From that point on my remodel became a series of successes. I'd spoken to so many contractors and the folks at Palm were incredibly helpful, had wonderful design ideas and went above and beyond to design customizations for my atypical requirements. They had great advice throughout the process, the workers were great, and the job came out fantastic. A kitchen, full bath, and half bath full remodel, with extensive repairs to ceilings, walls, and floors in the living room, office, and basement. Plumbing, lighting, natural gas install, appliances, sheetrock, paint, flooring, you name it and we had it done, and Palm did an excellent job with it. Victor, Grace, and all the staff were wonderful. The house is so much better thanks to the skill, service, flexibility, and suggestions of the folks at Palm. It's hard to find any contractors these days, let alone ones that are great at their craft and so pleasant to work with. Thank you so much!