Appliance Repair reviews in Madison, Tennessee

Great experience.

Justin was very courtesy and very polite and very professional.

Richard was excellent. Knew what he was doing and did it well.

He came in a timely manner and fixed the problem quickly and satisfactorily.

Justin was friendly, honest and professional. I would recommend their service.

About a year ago the tech that was assigned to do service on air-conditioner did not come.I tried calling several times but no answer or response after leaving my name and phone number.

Frank did an awesome troubleshooting and repairing our LG refrigerator. Great job all around!

Repairs were done efficiently. Service was good. The only issue that was unsatisfactory was the time it took to get the service, it was a refrigerator and it took 5 days.

Very professional I loved the whole experience the tech was wonderful and he met every single one of our needs and got our washer back up and running for us !

Technician was very professional and knowledgeable. Repair was completed in a timely manner. I'm completely satisfied with the service and would highly recommend this company to others.

The Technician was on time and polite, I was stuck in traffic he waited until I got home which I appreciate very much solve my refrigerator issue very quickly.... need new part he got it ordered and we are good to go

Justin was professional, called before her arrived, and worked efficiently to fix my dishwasher. He was pleasant and I would definitely be glad to have him make a repair again.

Trip fee is too expensive after paying monthly membership and nothing was done. Repairman was great, but I had to spend an additional $60 at Home Depot to get a filter for my refrigerator. I am out of $160.00. Not good.

The technician was rude. Kept asking me about the stove. I told him you should have the info. After he finished, he asked did you pay your warranty in full. I told him you check with the company to see if it was paid. Then he said these parts are expensive. I’ve never had comments like this made. I told him I don’t think you would be here if you weren’t supposed to. He needs to brush up on customer service skills

I understand that we are all using ai for efficiency but this company's bot told me that they are all ai and that there is no human I can speak to about my service. I didn't hire them for this reason......I wrote the previous lines yesterday 3/6/26 and then this morning I see the response telling me to call an 800 number so I did, guess what I got? Yes, you guessed it! the ai chatbot that I spoke to yesterday. This response was tone deaf to my concern so I changed my review from 2 to 1.