HVAC reviews in McKenzie, Tennessee
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First time calling central refrigeration. Very friendly and fast service price is reasonable as well. Will definitely be calling them again for future repairs. Even came out before the time they said. Thank you Garett! People like this definitely make first time customers wanting to come back for more service.
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Garrett was really professional, respectful and honest. He was able to make it early to my appointment in the middle of a heat wave, when I was expecting a long wait / backed up because of that. My 36 year old condenser unit was fixed in under an hour. No sales nonsense, just honest and thorough service.
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Checked the system and installed a thermostat. Thank you Matthew Thomas at Central Refrigeration.
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Came out after hours and fixed the thermostat on a terribly hot day. Also took a look at the unit and didn't tell me I needed a new one. Lol
5 stars -
Central Refrigeration has been prompt, professional and courteous with each service provided. Had knight uv and purifier installed. Special thanks to Garrett. Very knowledgeable and explanatory.
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Always on time Very courteous Always give report on what he finds and advice on what may help
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Matthew Ward was very professional and was quick to respond. He did s great job..don't know gentleman name that was with him. But he was great too.
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My ac went out this Sunday morning, on the first call they answered and got a work order out immediately. It's back up and running and I couldn't be more pleased. Will was super nice and professional, as are all their technicians. Highly recommend Central Refrigeration, they are the best.
A/C acted up during this mid-August heat, called at 11:30 pm and they got me an appointment set up for the next morning. Matthew arrived promptly, diagnosed the issue and got it operational again. He is always so polite, knowledgeable and thorough! I still highly recommend Centeral Refrigeration for all your heating and cooling needs. -
Matthew was on time. Worked in the rain. We were just having the spring tune up done. He was very polite. We have been with Central Refrigeration for about 5 or 6 years now. This is a company you can trust.
Tony Moore -
This business gives superb service! They put a blower motor on for me in September and it just went out again. They upheld the warranty with no questions asked. Garrett was amazing, on time and so professional. A $600 part replaced with nothing but kindness! Do not hesitate to use this company. They are amazing!
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Very friendly, professional and courteous people. The tech, listened and was helpful in our issues. I would highly recommend this company.
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Garrett showed up super quick, and gave us a great assessment at a great price. 100% would recommend!
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This company has been great. Even though it was after hours on a Friday they responded quickly and were able to get our unit back up and running in no time. Matthew is very professional and had a great attitude even though I'm sure he probably had just gotten home when he got called back in. We have a maintenance service with them and they have always been great to work with and have fair pricing. We definitely recommend them.
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Arrived not long after I called and was very polite and knowledgeable. Explained all my options throughly. I highly recommend Central Refrigeration.
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Ur tech's are great explainers ..an respected my home an yard ...they did a great job on a old ac...I'm very happy with there work...plus there just good guys... thank you
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Logan did a fantastic job. Even though the unit is shot and has to be replaced, he work tirelessly to try to get the unit fixed for us. Thank you for a fantastic service.
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I was very pleased, they came out on a Sunday with in a hour of calling them, was very fast , got our unit back to working same day, would highly recommend them to anyone, thanks!
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Great service every time they come out for our annual maintenance. Both technicians who have called on us have been awesome at explaining exactly what actually needs to be done to the system and why, so they are super knowledgeable. Highly recommend.
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Service was great. Garrett arrived on time and had our unit fixed in about 10 minutes. He was very friendly and polite and explained what was wrong to me in terms I could understand. Would definitely recommend to others.
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Matthew from Central Refrigeration was outstanding for my semi-annual Maintenance. They communicated extermly effectively (appointment dates, times, etc.). The service team was extremely professional and knowledgable. I highly recommend Central Refrigeration!!
Mike C. (Dresden) -
Service call was excellent. However, the set-up of the new smart thermostat should have been done when the new unit and thermostat were installed 6 weeks earlier, instead of after I received a large electric bill.