Home Services reviews in Memphis, Tennessee

4.6 based on 3518 reviews Back to the listing
    2

    We have used southern spray for several years and have been happy with their service. However this year we have had a horrible outbreak of weeds worse than we've ever seen and I have called now four times and no one has come out to check or give us a treatment. I have also left a voicemail that was never returned. I feel like we have been customers for so long they are just taking us for granted.

    5

    What’s up with these bad reviews? I have no problem with them, I don’t even water my grass and my yard looks good! Not as good as my grass in Nebraska, but it’s good lol! No problems here!!
    Tim in the Dova lol

    1

    I paid for FULL YARD weeds spraying not Partial Yard. Weeds are everywhere. Calls and voice mails are ignored. No responses.

    1

    I used this company for 5 years and they did a decent job but the last treatment , we watched their guy on camera open our gate, take a look, and shut gate back without treating the back yard ! We tried to get someone to come back out and treat it but never happened because the manager argued with us and said he did treat because he could see the machine lines. Well he def didn’t take the machine back there because we could see him on camera. They also never treated behind my garbage can or pool equipment because those areas were always just full of weeds.

    I would def not recommend this company for my lawn care at all!

    1

    I am utterly disgusted with the abysmal service I have received from Southern Spray. When I initially signed up over four years ago, my lawn was lush and green. Now, thanks to Southern Spray’s blatant negligence, it looks like a scorched wasteland.

    Despite paying for both my front and back yards to be treated, my backyard has been outright ignored for over three years. Even when I receive the rare call to unlock my gate, the backyard and often the sides of my lawn remain untouched. It's almost as if Southern Spray is actively trying to ruin my property.

    I've contacted Southern Spray multiple times, including in the last four weeks, but the only response I get is evasive non-answers and attempts to upsell me even more useless treatments. Mgr. Fain has been particularly unhelpful, dodging my calls and refusing to put anything in writing to avoid accountability.

    I have estimates from reputable lawn services, and it's going to cost at least $4,000.00 to re-sod both my front and back yards. This is the same amount I've wasted on Southern Spray’s so-called "services." I demand immediate action to rectify this disaster. Southern Spray must either pay for the complete re-sodding of my lawn or refund the $4,000.00 I have thrown away on their incompetence.

    1

    I have been a customer for about 10 years. Used to have great service..and a great lawn but not any more. I have so many weeds...worse than ever before. Call & no one calls back. Leave message and no one responds. It seems to be a trend that companies can't find help or people that don't want to work & Southern Spray is the same way. If they don't care about a 10 year customer to even call back or show up to perform a paid service... go elsewhere.
    I am now seeking another company.

    1

    Read all the terrible reviews and believe them. Do not use this company.

    Did not fertilize or treat 13 weeds in small front yard- left me a bill.

    Crew onsite a total of 2 minutes 3 seconds.

    First video 2:11:06 – 2:11:28 Worker 1 Comes up the east side of driveway and only goes halfway up grassy area at top. Sees camera, speaks to camera, and jogs off across the top of the front yard. He never set foot near the driveway and grass in the front yard again, or the camera would have recorded every time he turned around near the driveway.

    Second video 2:12:24 – 2:12:37 Second worker comes up drive with bill. Worker 1 nowhere in sight, until you see him getting into passenger side of truck at 2:12:37. That is 91 seconds since he started up the driveway with the spreader in the first video (and included him stowing the spreader and walking to the front truck door). He did not fertilize the front yard in 1 minute 31 seconds, and they did not spot treat or spray numerous obvious weeds in the front yard, which your bill stated was done. I have included 13 photos of obvious weeds in the front yard.

    Third video 2:13:02 – 2:13:09 Second worker walks down drive to truck. Again, no sight of worker 1 who is already in the truck.

    Your two workers have lied to and cheated me. They have lied to and cheated you. I will not pay this bill. I will no longer require your “services”. Terminate immediately any further visits or billing.

    1

    We didn’t realize we owed you money but when we received the last statement we paid the bill….and then we get a notice from some collection agency…not a phone call… nothing. If you’d called you would have gotten a credit card immediately…I will be calling tomorrow to cancel my service… unless you can do it from this review.next time just pick up the phone… you won’t lose a customer. Now you have a bad review because your customer service is horrible. By the way… the check was dated on 6/30 and it’s cleared our bank.

    1

    So it is pretty nutty that all your website allows is a review. And no way to contact you with a concern. Well here is my yard after last treatment. Is this really the review you wanted. There are dead areas (not spots, areas) all over my yard. What can this possibly be a result of

    1

    July 2 they applied fertilizer and left burn marks in various places in our front yard. I have called them a few times and left messages and they still made no amends. And the brown spots are still there 18 days later after many HEAVY rainfalls!

    Update: the written response is highly offensive and not helpful… why would I continue to call when Southern Spray has my number? I’ll be working with another company

    1

    I just got off the phone with Chad Travis, he said that I couldn't talk to anyone else above him that makes decisions. I told him I'm highly unsatisfied, almost every month this year they had to come back and respray my yard for weeds. This was my last straw after I got my yard retreated last month for weeds, which left spots all over my yard which you will see in the pictures (going on 2 months still there). I asked for a refund for last month, which is about $46, Because I paid up for the whole year. He informed me he couldn't do that he would put it as a credit at the end of the year. Which means I will have to stay with them, which I don't want to.

    5

    Southern Spray was able to get my yard back on track to looking very beautiful. Previous yard service company left my yard in terrible condition. Southern Spray was able to make yard perfect within 3 months! I now have grass in areas I was unable to grow grass in the past. Highly recommend, hired them due to my neighbor's yard they serviced looking so awesome!!

    I have attached photos of my corner lot.

    5

    I've had Red's out twice - once for minor trimming and once for a more major tree removal and trimming project. Both times the work was well done, timely, and very reasonably priced. For the more major project, the crew was patient with me while I fumbled around to find the key to my large back gate (thanks guys!!!). Happy with Reds and will be calling for future work

    5

    Reds Tree Service is a great company! I was outside engaging in conversation with the guys, and I actually enjoyed the interaction. Customer service is very accommodating to meet your schedule. Cleanup was impeccable/flawless. I would definitely recommend them. The price was in the range that I was willing to pay.

    5

    I was so impressed with Red's. They had come highly recommended from a friend, and they did not disappoint. They were timely on arrival, did a fantastic job, cleaned up after, and were very efficient. And the cost was a fraction of what other services have tried to charge us in the past. I will absolutely use them exclusively moving forward... you should too!

    5

    Jacob and the entire team at Red’s Tree Service were amazing to work with. We were incredibly pleased with their communication, schedule flexibility, and work efficiency! We were especially blown away with the clean up after such a large tree-removal project. They helped accommodate our budget and even returned to grind a few remaining tree roots that were found after overturning some flowerbed stones. Will definitely use them again!

    5

    I've used Red's Tree Service 3 times over the last couple of years for various projects - a massive oak tree and stump removal, small crape myrtle removal, and most recently a medium sized elm removal that was in a complex spot for them to reach and hanging over my roof. Their work is outstanding, communication and scheduling is easy, and they take such good care to get the little details right like protecting neighboring yards while working, etc. Their quotes have always beaten or at worst been about equal to other companies. It's great to know I have a fully trusted go-to tree service (and local at that!) Highly recommend.

    5

    We were so lucky to get Jacob. Knowledgeable, responsive and experienced, he knew exactly what we were going for and took care of all of our concerns. He made sure to communicate all our needs when doing the handover to the team. I did not have to worry about anything! Great quality of service, efficiency and clean up from Jacob and the whole team.

    5

    I have worked with Jacob and Red’s Tree Service multiple times over the years and most recently yesterday. They are professional, courteous, excellent, careful, and neat. They take care of my property and always leave the job site looking clean after they take trees down. I highly recommend Jacob and Red’s.

    5

    Jacob and his crew took down a tree yesterday in my back yard. They arrived with trucks, a crane and a crew of very friendly guys ready to work. They had to use the crane to reach over my house and remove the tree. His team was very professional and extremely efficient. From start to finish was only 3 hours including removing the stump...and this was a large oak tree. They were slightly more expensive than some other quotes but I'm so glad I went with them. I couldn't have asked for a better experience! I've already recommended them to two coworkers and will continue to do so. What they did was no small task and it's important to use the right people for this type of job. Red's was definitely the right company!! Hire them - you won't be disappointed.

    5

    Tommy and his crew at tluv tree service are a well oiled machine.when they come on site they are organized and ready to complete the job they are contracted to do.henry is like a high wire walker unafraid of the heights. Tommy and the other 2 crewmen handle all the ground details with precision. The cuts were made and all debris was immediately removed. I will schedule them for other services this summer