Home Services reviews in Memphis, Tennessee

When I moved my furniture out in preparation for the new furniture, I was able to see evidence of human and dog accidents. I was considering pulling up the carpet and going with hard wood but wasn’t ready to create another bill just yet. I was fooling around on the computer looking up carpet cleaners in the area. I called Castle One expecting to get a voicemail but was surprised when I got a live person. Arrangements were made to come out for an estimate and cleaning. When I saw the trapped dirt, carpet fiber and dog fur come to the surface - can you say shocked! I’ve had the carpet “professionally” cleaned regularly but what I was getting was a surface cleaning… Never again! Carpet restoration is the way to go! My carpet look like new! Mr. Castleberry told me he was the best in the industry and when he finished I had to agree!

This is the best pet stain and odor removal company in Memphis. My dogs trashed my carpets and I searched for the best in Memphis for pet stain removal. I was not disappointed in the equipment and service. I highly recommend them to any pet owners. Castle One Rotary Steam Carpet is a authority on carpet cleaning, upholstery cleaning, and pet stain and odor removal. The smell of the pet odor eliminator was incredible. Mr.Castleberry even gave me some pet enzymes to wash the pet bedding and mop the floors to completely rid my home of pet odors. Thank you Castle One Rotary Steam Carpet Restoration. My home smells incredible.

If you want a professional job done with a friendly attitude, then just give Castle One a call! Don’t wast your time looking any further. Their experience and knowledge with floor restoration is vast and broad reaching. They’re even available on Sunday’s!! I had the carpet in 2 rooms and on a staircase restored. Their process was quick and precise, with amazing results. They saved me a lot of money from not having to buy and install new carpet. The products they use are organic and safe for you and your family—even the furry ones!! Definitely calling them back!

This company is the best at pet stain odor clean up. I have dogs and I asked my brother who is also a pet owner who does he use for pet accidents, and he scream Castle One!!!. So I called and set the appointment and was very impressed with the equipment and knowledge of the technician. I recommend Castle One Rotary Steam Carpet Restoration to any pet owner that needs pet stain and odor treatments. They actually give impact cleaning results.

Castle One Steam Carpet restored my carpets to like new. I was very impressed with the equipment, and knowledgeable technicians that came out. I simply told them my concerns and they went to work removing all conditions. I highly recommend this company to anyone in need of professional carpet cleaning.

Very impressed with the service. Castle One Rotary Steam Carpet Restoration removed my pet odor conditions. I asked the owner over the phone if I should tear the carpets out. He advised me to let him inspect the carpets to see if they could be organically restored. I set the appointment he came right out and did a black light inspection, and explained the pet restoration process. From there he began to remove the pet odor within 10 minutes of the process. I was confident well before the carpet cleaning because of the pet stain and odor restoration cleaning service. I highly recommend this company to any pet owner.

If you are looking for a quote, don’t even bother calling. He will not give you one over the phone and will only do so after visiting and doing a full inspection, fair enough. However if you do not already know this, then the owner will get easily offended and shame you for having the audacity to call and ask how much cleanings are. He will go on tangents about how much effort is needed if your house has pets but before you can say anything else he will tell you “this is not something I’m interested in” and hang up. We get it, you do “restoration” and not regular cleanings. No need to be rude and condescending. I don’t know how someone so self righteous and full of themselves in a customer facing business, what a sorry excuse of a “professional.” Just look at his responses to any 1 star reviews and you can get a feel of how mentally unstable he is. It is suspicious that he has so many 5 star reviews, but they’re all from accounts with no activity…

Mr. Castleberry has certainly earned his certifications and is putting his knowledge to great use. My carpet look new and smell so good. I just bought my home and didn’t know the history but suspected the previous owners possibly had pets and the house was empty prior to me moving in with possible rodents. In addition, my children and I have allergies. I am amazed and so very pleased with his services. I am speechless as to the quality of his work.

I just called this business for an estimate and the professionalism is 0. My uncle was inquiring about a cleaning on a couch and recliner that belonged to my late grandfather who passed away last month. He lived alone and was the only person who sat on the furniture . The guy that called me back started the conversation unprofessional. Then proceeded to ask "on a scale from 5-10 how dirty is your furniture? " On a scale from 7-10...." My Goodness!! Dude!! Nevermind!
Don't waste your time calling this number!!
Just skip this mess and go to the professionals!

I was given an appointment for today [Friday , Nov 3rd , from 9am 12:00 noon]. No one called or showed up, I called twice and was told they will get back with me, no one called or showed up.

Erick was our window technician. He took his time and got all of our windows squeaky clean! I endorse him.

arrived on time. Spent several hours working hard to clean tiles in our new house. excellent job. No complaints. Company contacted as they were finishing to make sure we were satisfied.

Everett did an excellent job, demonstrating top-notch professionalism and respect. I'm extremely pleased with the overall carpet cleaning service provided by Trevino Brothers Carpet Cleaning Service. His skill and dedication to his job were commendable.

We utilized a service to get our living room and hallway carpet spruced up. We needed a service that was accredited by the Carpet & Rug Institute Seal of Approval to maintain the warranty on our carpet & due to our carpet being extraordinarily soft with SmartStrandSilk. We have nothing but praise for leo and his carpet cleaning services. Communication with him was top-notch, he responded to all of my queries & phone calls. i've never seen cleaning equipment quite like his. It operates flawlessly! i had an area of high foot traffic that was a worry for me, but now you can't even tell it was there! My carpets were almost dry when he left our Memphis home. His cleaning method didn't drench your carpets with water like the old days. It is completely different and your carpets look stunning when done. leo is very systematic & careful, walking through his process step by step ensuring that everything is done perfectly & you are entirely satisfied! You definitely won't regret having leo come to your home to clean your carpets for you!

I would recommend everyone to give Trevino Brothers Carpet Cleaning Service a chance. They offer courteous service and manage the carpet cleaning in a professional manner for a reasonable cost, plus their quick service is a bonus. It's so handy that i don't need to rearrange my whole day to accommodate them. Thanks, leo, for the excellent service in Memphis.

Our area rug is looking as fresh as the day we bought it, we couldn't be happier with the outcome! With 2 dogs and a cat running around our house in Memphis, we were curious about how well it would be cleaned. But, we couldn't be more pleased. A big shout out to Everett and Leo for their outstanding carpet cleaning service!

What a delight it was to have our office carpets cleaned! Initially, I reached out to several carpet cleaning services to get quotes. Out of the six companies I contacted, only three responded, making it a bit challenging to find a reliable partner for a long-term relationship. Thankfully, I was referred to one company by another that quickly replied but felt the job might be too big for them. Everett reached out to me immediately to discuss the details of the job and arranged a time to provide a quote. He was the most punctual and dependable person I spoke with, and he didn’t try to upsell me on unnecessary treatments. After taking precise measurements, he gave me an on-site quote and followed up with a written estimate the next day. Feeling confident, I scheduled the cleaning for the next weekend. I received friendly email reminders a day before our scheduled cleaning, and on the day of the appointment, both Everett and Leo arrived 15 minutes early, which I greatly appreciated since I had to head to work on a Saturday. They got straight to work, and in no time, our office smelled fresh and the carpets looked fantastic. They completed the job within the promised timeframe and were straightforward when I had some follow-up questions. Later that day, they emailed me a copy of the paid receipt for our records. The following week, I received a follow-up email checking in to ensure we were happy with the results and service. They also reminded me of their guarantee: 'If for any reason something doesn’t look right after everything is dry, please don’t hesitate to call us back so we can make it right. But please call within one week of service to schedule a re-service appointment.' Not only were they prompt and easy to work with, but they also stood behind their work! We were very pleased with their professionalism, customer service, and the results of the cleaning. It was truly a pleasure to deal with such a reputable family-owned business. We will definitely use them for our routine carpet cleaning needs at the office and I plan to have them come to my home in the future as well.

I am delighted with the service and cost of this carpet cleaning. Trevino Brothers Carpet Cleaning Service cleaned all the carpets and rugs in my building and did an excellent job. Everett was thoughtful and meticulous in my home. I will suggest them to anyone in Memphis in need of their carpet cleaning service. Thank you for a job exceptionally done!

Our carpet cleaner, Everett, was incredibly professional and a pleasure to work with. He is undoubtedly an invaluable member of Trevino Brothers Carpet Cleaning Service. Everett thoroughly explained all the methods and kept me updated throughout the process to ensure my satisfaction. Even though our carpet is relatively aged, he did a fantastic job. We would certainly use their services again for our future carpet cleaning needs in Memphis.

I reached out to several carpet cleaning services in Memphis, and while they all provided quotes, their visits were quite brief. They seemed to just take quick measurements and leave. However, one of the cleaners really stood out! He took the time to walk through my whole home, letting me share my concerns and answering all my questions thoughtfully, without any pressure to buy more services. He asked about the results I was hoping for and even suggested a different approach for some of my needs. He clearly explained his cleaning process and why he prefers certain methods. On the day of the cleaning, he was professional, friendly, and on time, and the carpets and upholstery turned out amazing. When you're ready to have your carpets and upholstery cleaned, definitely consider local options!

I hired a carpet and upholstery cleaning service for my parents' home while selling their high-end cream-colored carpeting in Memphis. I also had them clean my son's Broyhill couches, loveseat, and chair for the holidays. I am thrilled with the results, as well as the excellent customer service and reasonable price. They took the time to explain why they use their specially treated water and the advantages of it. I have highly recommended this carpet cleaning service on the Nextdoor App and to all my friends and family. I wouldn’t choose anyone else for my carpet cleaning needs.