Home Services reviews in Memphis, Tennessee

It’s not every day you come across service this exceptional, so I wanted to share my experience. I reached out for carpet cleaning because I was in a time-sensitive situation with a rental home. New tenants were about to move in, and during a later walkthrough it became clear the carpet looked more worn and dingy than we first thought. I only had a few days to get everything ready, and the team responded quickly. Soon after I called, Micah and Ashton arrived and got right to work. They were professional, efficient, and clearly knew how to treat heavily used carpet. The difference was easy to see right away. The carpet looked refreshed, bright, and much closer to new again. It also smelled clean and fresh without any strong chemical odor. The deep carpet cleaning made the whole home feel more move-in ready, and the tenants were very happy with how everything looked when they arrived. I really appreciated the excellent customer care, fast scheduling, and the hard work Micah and Ashton put into restoring the carpet.

We had an excellent experience with Hobbs Brothers Carpet Cleaning Service for our large area rug. Another rug cleaning company had come out first, gave us a very expensive quote, and was not confident they could fully remove the stain. After asking for a recommendation, we were referred to this team, and the whole process was easy from start to finish. They picked up the rug, explained the cleaning process clearly, and reassured us that it was in good hands. The pricing was fair, the stain was completely removed, and the rug looked fresh, clean, and restored when it was returned. Micah and Ashton were professional, honest, courteous, and right on time. It is not always easy to find a carpet cleaning team that delivers both great results and dependable service, but they really did. I highly recommend them for rug and carpet cleaning in Memphis.

I had a few small tears and some pet damage in spots on my wall-to-wall carpet, and I was having trouble finding a carpet repair and cleaning service that would even respond or take a look at such a small job. I was starting to think I would have to handle the carpet repair myself, but Ashton stepped in and made the whole process easy. They inspected the damaged areas, used leftover carpet pieces to patch and replace the worn spots, and everything blended in nicely with the rest of the carpeting. The price felt fair to me, and the service was smooth, professional, and helpful from start to finish. I would definitely recommend their carpet repair services.

Francisco did a great job. He was conscientious, constantly reminding me about slipping. He got stains out that we had struggled with for years. He was efficient and it actually went faster than I expected. Money well spent!

I was highly satisfied with the carpet cleaning performed today. Ashton, the owner of Hobbs Brothers Carpet Cleaning Service, was professional and impressively, he arrived ahead of the scheduled time. I would wholeheartedly recommend this service. I must also appreciate Jaime, who arranged the appointment, for her helpfulness and patience in ensuring that everything went smoothly.

For over a decade, Jaime from Hobbs Brothers Carpet Cleaning Service has been diligently taking care of my mother's carpets. He is always prompt in scheduling her appointments and has a knack for showing up right on time. Her carpets, now nearly 25 years old, have seen various types of cleaning methods, including water and steam treatments that I've tried myself. Unfortunately, these methods often lead to unsavory aftermaths like stain bleed-throughs from the carpet pad, lingering odors, and the lengthy drying time that requires the use of fans. However, with Jaime's unique method of using a light chemical spray and buffing wheels, followed by raking to restore the carpet's nap, these issues are a thing of the past. The carpets aren't oversaturated and dry up within a few hours instead of days. Despite the carpets being heavily soiled, especially in high traffic areas, Jaime's service leaves them looking rejuvenated, almost new, barring the expected wear and tear. They are virtually free of dirt. The pricing is also quite competitive, roughly 35 cents per square foot. Given the impressive results and affordable cost, I would absolutely recommend Jaime's carpet cleaning method!

When we had a fire in our living room, Wyatt was there! He assured us that he would be able to eliminate the smoke odor and stains from the interior of our home (we had to rebuild the actual room). The smell was pretty intense and it was impossible for anyone to stay in the house because of it. They arrived as promised and handled everything! Our home is now completely free of any smoke smell and stains! They managed the insurance claim with our provider and took the stress off of us. We are so thankful to Wyatt for being there when we really needed him and Hobbs Brothers Carpet Cleaning Service. There's no question about who we'll reach out to if we ever need their carpet cleaning services again.

Our carpets were professionally cleaned by Justin and his team yesterday. We've been relying on their service for over 20 years and they always exceed our expectations! Their technicians are trained professionals, and we've had the pleasure of having the same team members clean our carpets multiple times over the past decade. If there's ever a minor issue, they promptly send a member of their team, like Micah, to fix the problem. In the past, we tried other carpet cleaning services and always ran into issues, but never with this team. Their commitment to customer satisfaction is unrivaled and we wouldn't trust our carpets with anyone else. Their service truly stands out in the carpet cleaning industry.

This is my second experience with the same two professionals, Justin and Wyatt, from Hobbs Brothers Carpet Cleaning Service. They were called upon to address the stain issues on the carpets of a local Airbnb I manage, resulting from irresponsible guests who brought in pets unannounced. The quality of their cleaning service was absolutely flawless, and their customer service was equally impressive, if not more. Justin and Wyatt are the kind of gentlemen you'd feel comfortable letting into your home, whether you're present or not. My son and I were tidying up the place when they arrived, and their presence didn't make us feel awkward at all. It was a breeze working side by side with them. They're not only skilled and courteous but also considerate of my family's needs. I can't express enough gratitude towards them. Now I can rest easy, knowing that our guests arriving tomorrow will appreciate the cleanliness of the place we take so much pride in. Justin and Wyatt not only did an excellent job but also managed to accommodate us during their peak time. In short, they made my job effortless and comfortable. I would enthusiastically recommend their services to anyone in Memphis, and then some. Job well done, guys!

Our family experienced a significant carpet flooding incident from a 2nd floor laundry room. We were directed to a particular carpet cleaning service and after discussing with Justin, we were confident we had chosen the right team. Justin was patient, swift in his responses, and consistently checked in with us about our satisfaction level with the work being done and if there was anything else they could do for us. Wyatt, Micah, and their crew managed to restore our home quicker than we anticipated, and their work quality is unparalleled. We required a complete carpet replacement, a new tile floor in the laundry room, a total cleaning of the downstairs ceiling including pendant and can lights, and a comprehensive cleaning after the work was completed. We got precisely that. Our home in Memphis now looks better than ever before, and again, this was achieved quicker than we expected. We couldn't endorse this carpet cleaning team more!

5 stars aren’t enough for this company—they really are the best around. micah and the team were true professionals. they were quick to respond, dependable, and did outstanding work. we’ve had them over several times for deep carpet cleaning, tough pet stain removal, and even upholstery cleaning. our carpets and sofa looked even better than when we first got them! as someone who’s worked with lots of carpet cleaners, none compare. i’ll keep recommending them to friends and clients.

Outstanding customer service throughout the entire process! It was a breeze getting in touch with them for queries and appointments, and they responded swiftly to my emails. I was thoroughly satisfied with the cleaning and the friendly demeanor of Ashton, one of the operators. I would strongly recommend to anyone contemplating their carpet cleaning services - you'll be overjoyed! I had carpets that hadn't seen a cleaning in at least a decade and a pet dog with a penchant for mud. But after the incredibly thorough and efficient cleaning they provided, you'd never guess! They were accommodating in shifting and rearranging furniture and minor mess on the floor, and the carpets dried swiftly allowing us to get back to our usual routine in no time. I was also appreciative of the reasonable costs. I have used various carpet cleaning services in the past, but will keep coming back to this one for regular carpet cleaning. I can't fathom why I waited this long!

When I first moved into my place in Memphis, the carpets were in terrible shape from the previous owners—they were stained, dark, and smelled strongly of pet urine. I reached out for carpet cleaning help, and Wyatt came over and worked on the carpets for the whole afternoon. I wish I had taken before-and-after photos because he made the carpets look brand new again! I even found out my carpets were actually a cream color with a diamond pattern. Wyatt was very friendly and honest, and his rates were the best I could find. Most places I called wanted around $350 to $400, but Wyatt did it for $200. With the regular carpet cleaning machines I could have rented, it would have taken me days, but Wyatt’s professional equipment got it all done in just one afternoon. This was an amazing experience—I highly recommend their carpet cleaning services!

Hobbs Brothers Carpet Cleaning Service provided carpet cleaning in my home, and I was truly impressed by their service. I had seen many positive reviews on various review sites, which made me confident in my choice. In the past, I had tried other dry carpet cleaning companies, but I was never satisfied with the outcomes. However, this team uses truck-mounted steam cleaning, which effectively removes deep dirt, food stains, and pet stains from the carpets. They did such a fantastic job that I also had them clean my upholstery, and my furniture now looks like new!

i recently had my 10x13 rug cleaned in memphis, and i have to say, the customer service was really impressive. justin was super responsive, always checking in and making sure everything was handled with care. they really pay attention to their reputation and want to make sure you’re happy with their carpet cleaning work. even though their prices are a bit on the higher side, the service made it worth it. after the cleaning, there wasn’t a huge visible change with my rug, but justin took the time to explain that my rug was already pretty worn and not that dirty to start with, so a big difference wasn’t likely. i really appreciated the honest and friendly explanation. if i ever need my carpets or better rugs cleaned in the future, i’d definitely use their service again. overall, i’m very happy and recommend them for anyone in memphis looking for professional carpet cleaning. fantastic job!

Oh my gosh! I just love Hobbs Brothers Carpet Cleaning Service! They do an amazing job on carpets, rugs, and even tile cleaning. The team is super friendly, easy to talk to, and they love dogs too. My area rug, floors, and bathroom tiles are now spotless, smell so fresh, and the grout is finally sealed. I didn't take a before picture, so the difference isn't as obvious in photos, but trust me, it's a huge improvement. Their prices are excellent, the cleaning products are top-notch, and the friendly service is the best around. **HIGHLY, HIGHLY RECOMMENDED!**

We had Jaime clean all the carpet in our home in Memphis. Our carpet is good quality, and we vacuum several times a week. I’ve even used a steam cleaner myself before. Still, the carpet pile was starting to get flat, and we had some spots showing up again. We are really happy with the service—the carpet looks almost brand new now. Jaime used a rotary brush first to lift and clean the carpet fibers, then went over everything a second time with a steam cleaner. After checking prices from other places, we feel the cost was very fair.

I chose Hobbs Brothers Carpet Cleaning Service after seeing so many great reviews. The service was excellent and the prices were very fair—I thought it would cost more. I asked Justin if he could help turn around the big rug under my bed, which isn’t easy. He brought Micah along to help move the rug, and they did it without charging extra. Justin even offered to come back the next day to help put the furniture back on the clean rugs. It felt great to have all my rugs looking fresh and clean. Highly recommend!

The carpet cleaning service I hired arrived right on time and delivered exactly what I was hoping for. I had a walkthrough with Wyatt, and it was reassuring to have him there to discuss everything with me. He made sure I felt comfortable leaving my home while the carpets were being cleaned. When I came back, my carpets looked stunning, and the cleaning products used had a pleasant, subtle orange scent—definitely not overpowering. They were almost dry just a few hours later! I woke up the next day feeling really happy that I chose this carpet cleaning service. The team was careful, friendly, and worked diligently to ensure there were no disruptions. This is truly the best carpet cleaning service in Memphis. Treat yourself, and you’ll understand what I mean!

my poor dog got really sick and, even after going to the vet, kept having accidents on our carpet. there were a couple of spots that looked and smelled pretty bad, so i knew i needed some serious carpet cleaning. being new to the area, i wasn't sure who to call. i tried reaching out to a few different companies, but didn't get any calls back. then i found this carpet cleaning service online and saw all the good reviews, so i decided to give them a try. the person who answered the phone was super friendly and understanding when i explained my situation, even though i felt a little embarrassed about it. she was really helpful and knew a lot about the cleaning products they use, which made me feel confident about the process. i booked an appointment and they told me ashton would be coming out to clean the carpets. ashton showed up right on time and was very polite and professional. you can tell he cares about his work and treats customers with respect. after cleaning the carpets, he even came back the next day when i mentioned i could still smell something, and he treated the area again for free. it's not often you find a company that really cares and goes the extra mile. we will definitely use them for all our future carpet cleaning needs.

when we moved into our new home in memphis, we needed help getting the basement carpet cleaned. justin did an awesome job making everything look fresh and spotless. after we cleared out the unfinished part of the basement, we noticed a spot that didn’t look right. the team came by quickly to check it out and figured out there was a pretty big issue that needed attention. they scheduled us right away and made sure the space got a deep cleaning, leaving it mold-free and safe. as soon as they finished up with that room, we cleared out another closet in the basement and found some really dirty carpet that the last owner had left behind. justin was able to fit us in again and got everything taken care of super fast. i would definitely recommend this service to anyone in memphis needing their carpets cleaned or mold removed. justin was friendly, professional, and the prices were fair.