Five Star Carpet Cleaning

i have tried several carpet cleaning companies in memphis to clean my sectional, and i can honestly say this one is the best around! they cleaned my couch, and now my whole home smells so much fresher. what really impressed me was that they were the only ones who actually moved my couch away from the wall to clean behind it, and even took the sectional apart to make sure every spot was spotless. super thorough, fair pricing, and very knowledgeable about carpets and upholstery. maxwell took time to explain some of the cleaning process and even gave me expert tips for keeping my carpet looking great, even though he was mainly there for the sectional. i’ll definitely use them again and highly recommend their carpet cleaning service!

The service we received went above and beyond what we expected. Devin did an amazing job cleaning our carpets—they look fresh and almost brand new. We are extremely pleased with the results. Devin was very professional, friendly, and respectful while working in our home. It was a nice surprise when he called to let us know he could arrive earlier than planned. I also appreciated getting a text with his photo before he showed up, which made us feel comfortable. Before starting, he clearly explained the cost of the work. The detailed invoice at the end was very helpful, and we were impressed with the packet that included a spot remover, shoe covers, and some helpful coupons. This carpet cleaning service is truly top-notch, and we highly recommend them. We look forward to using their services again!

from my very first phone call to the final text, maxwell and devin really went the extra mile to make sure the carpets in my home were spotless and that i was completely happy. i reached out after a friend recommended them for carpet cleaning. maxwell explained the cleaning process and pricing in detail, then we scheduled a time to clean three carpeted rooms in the house i was moving out of. one room had been used by my older dog, so there were concerns about odor and stains. i emphasized how important it was to get everything as clean as possible so i could get my deposit back. maxwell and his team arrived right on time, kept me updated, and even sent progress pictures while i was at work. the photos looked great. when i got home, the carpets were still drying so i couldn't check everything right away. by the next day, the toughest carpet was already looking so much better—about 50% improved—and the other rooms looked almost brand new! at first, there was a bit of a leftover smell from the cleaning process, which brought up the pet odors to the surface. i let maxwell know about it, and he called me right away to work out a solution. i've never had a company so eager to make sure i was satisfied. maxwell and devin came back the next day and cleaned all the carpets again with a different solution. when i got home after that, the difference was amazing—everything looked and smelled fresh. i am really grateful for how much care and effort they put into making sure my carpets were truly clean. i would definitely recommend their service to anyone in memphis needing carpet cleaning.