Harold's Carpet Cleaning Service

jacob and his team showed up about 45 minutes early, which really surprised me in a good way. they all looked professional and had friendly attitudes. they cleaned three of my area rugs, including one that had some serious urine stains from my five puppies running around the house. after jacob and his crew finished, i couldn't smell any urine at all. they used a special enzyme in the final step that completely took away the odor. one of the rugs is white, and honestly, it looks brighter and cleaner now than when i first got it. if you need carpet or rug cleaning, you should definitely call these folks before trying anyone else!

i'm really grateful for the carpet cleaning service i received. when i got home to memphis, i discovered my dog had gotten sick on our brand new carpet and a special handmade rug we brought from overseas. i tried calling a few other places, but no one could help for days, and i was worried the stains would set in. jacob was able to squeeze me into his busy schedule after hearing how upset i was. he did a fantastic job cleaning both the living room carpet and the area rug, and he completely removed all the stains from the mess. i'm so happy i chose this company for carpet cleaning in memphis. jacob really went above and beyond, and i would definitely recommend their service!

I thought I had reached my usual carpet cleaning company, but accidentally called a different one with a similar name. Thankfully, when I called back to discuss my experience, I spoke with Jacob. He listened patiently and helped me realize that the company I was disappointed with wasn’t actually the one I had trusted for years. What a relief! Jacob quickly scheduled a carpet cleaning for me the very next day, knowing I had guests arriving soon. He was kind, understanding, and made sure everything went smoothly. The carpets looked fresh and spotless after the cleaning—just like every time I’ve used their service in the past. I really appreciate the excellent customer care and will always make sure to book with Jacob or Frederick in the future!