House Cleaning reviews in Memphis, Tennessee

Brian and crew did an amazing job on our carpet and engineered wood floor cleaning. i wish i had called The Giants Carpet Cleaners much sooner. Friendly, polite, professional, and skilled, and the whole process was smooth from start to finish. i learned a lot from brian during this service about proper floor and carpet care, what to do and what not to do, and that guidance was just as valuable as the cleaning itself. Our floors and nearby carpeted areas were starting to look worn, dull, and marked up from everyday use. I tried using the wrong product on the wood floors to cover scuffs, and it only made everything look worse. brian explained that the engineered wood had been treated incorrectly in the past with a temporary topical shine that dulled over time and showed scratches easily. He carefully cleaned up the buildup, corrected the mess, and restored the lower level so it looked fresh, clean, and natural again with the satin finish it was meant to have. What really stood out was the care, patience, and knowledge throughout the visit. brian took time to explain maintenance tips in simple language, including how to protect both hard floors and carpets in a busy home in Memphis. The results were better than i expected, and the whole area now looks refreshed and well cared for. i am very happy with the outcome, and we will definitely be booking more services like carpet cleaning, upholstery cleaning, and other floor care again.

We still love the carpet cleaning team and the people who come out. We have used their carpet cleaning service for several years and always notice a clear improvement in how fresh, clean, and soft the carpets feel. We have also used them for upholstery cleaning and carpet installation, and both services have been excellent. I never realized carpet could look this clean and feel this cushioned and comfortable underfoot. They are polite, professional, thorough, and careful with every room. From deep cleaning to installation, the quality of work has been outstanding, and our home feels cleaner, brighter, and more comfortable after each visit. We truly appreciate their reliable service and great results every time.

The carpet cleaning team was very professional and respectful from start to finish. They clearly explained the carpet cleaning process and took time to show us that the cleaning products were safe for pets. They arrived on time each visit and were very careful in my home, protecting the furniture, table, and chair legs before starting the job. They cleaned both rooms the same day, and the results were excellent. My office carpet had several tough stains that I honestly thought would never come out, but they were fully removed. The carpet looked fresh, clean, and renewed when they finished. It was clear they paid close attention to detail and cared about doing the work the right way. I highly recommend this carpet cleaning service because they proved to be trustworthy, thorough, and easy to work with. Their service made a big difference in the look and feel of my home.

Allen was knowledgeable and conscientious! He answered all of our questions no matter how trivial! Hard worker and thorough.

I would recommend. I spoke with Willie to setup appt. He was and professional. My appt. Was the following day and Curtis came on time and was knowledgeable and professional. I would endorse this company.

Leonard introduced himself and explained step he was going to take to deep clean and reseal my tile floors. He did an fantastic job!

i recently engaged with the giants carpet cleaners and ezra, who truly went the extra mile. Being in the midst of a hasty change of residence in memphis, they shifted their timetable to suit ours, displaying an impressive level of adaptability and empathy, for which i am hugely thankful. The outcome was simply phenomenal. ezra and his crew exhibited exceptional attention to detail, dealing with stubborn marks with accuracy. They were highly professional, and their affable attitude made the whole process enjoyable. i would strongly suggest ezra and his team for their top-notch service and dedication to ensuring the happiness of their customers.

ezra, the owner of the giants carpet cleaners, did a fantastic job on cleaning our bedroom carpets and the stairs of our memphis home we were moving out of. he was punctual, structured, personable, and genuinely invested in meeting his customers' unique needs. after a few days of carpet drying, a small spot reappeared - a normal occurrence after a deep clean as it often pulls up old pet stains to the surface. when i reached out to him, ezra promptly addressed the issue on the same day. he had previously informed us about this potential situation and assured us to just get in touch if it happened. the spot was promptly treated and now it looks fantastic. i intend to engage his services again to help maintain our new home as required. he's truly a remarkable individual!

i had a less than satisfactory experience with a different company for steam cleaning my carpets, which turned out to be a bait and switch situation. i was quoted a price, but they then attempted to charge me double, leading me to ask them to leave. the workers, embarrassed by their manager's actions, suggested that i contact the giants carpet cleaners. they not only recommended this company but also highly praised it. when i called to schedule an appointment, i spoke with melvin, who was exceptionally pleasant. unfortunately, we had to postpone the service because ezra was unwell. however, we've rescheduled and they'll be coming soon to get the job done. from the interactions i've had with them so far, i'm confident the giants carpet cleaners is one of the best companies i've dealt with. they clearly stand behind their services, and i'm sure they'll do an excellent job steam cleaning my carpets. i'm eagerly looking forward to seeing the results. review to be continued.

Our family consists of two little ones and a pair of dogs. Brian and his team have become our trusted allies in keeping our home in tip-top shape! They've helped us with carpet cleaning services numerous times over the past few years, tackling everything from our sofas and area rugs to the carpeting. Their efforts ensure our home in Memphis remains free of dirt, allergens, and sadly, the occasional pet mess. Our carpet is 12 years old, but thanks to Brian, it looks and smells as if it's only six years old. The team is reliable, communicates well, and operates with integrity. We always feel confident that our investment is resulting in high-quality service and impressive results.

I was unsure who to contact when I decided to get my carpets and upholstery cleaned. My partner and I agreed upon a convenient time and reached out to The Giants Carpet Cleaners. Terrence arrived promptly, and to my delight, immediately donned 'booties' to safeguard my wooden floors. He took the time to explain the entire carpet cleaning process and was open to any questions we had. The job was executed professionally, thoroughly, and matched our budget perfectly. I wouldn't hesitate to recommend Terrence to anyone in need of these services.

Melvin, Brian, and Ezra came to carry out an extensive carpet cleaning at my residence in Memphis. They were polite, expert, and exceptionally neat. I was constantly kept in the loop during the whole process by them and their supervisor, Terrence, and I got the sense that they were genuinely committed to delivering excellent service, not just hurrying to the next task. I value that there are still trustworthy, industrious service providers like those at The Giants Carpet Cleaners to rely on! I would highly endorse them and would definitely use their services again.

It's a bit embarrassing to admit, but we hadn’t had our carpets cleaned in quite a while. We found a service online and they were able to accommodate us with a last-minute appointment. The technician arrived on time, showing great professionalism and expertise. He even shared tips on how to clean our hardwood floors with the right solutions while working wonders on our dirty carpets, bringing them back to life. The team was friendly and truly dedicated to their work. We really appreciate the excellent service and look forward to scheduling again next year!

This family-owned business is absolutely fantastic! I can't express how grateful I am for the quality of their carpet cleaning services. My daughter was away on a contract, and her roommate left the place in a terrible state. The carpets and flooring had a horrible odor from the roommate's dog. The whole house smelled like a neglected pet space. I wanted my daughter to come home to a fresh environment, so I reached out for help. Ezra and Melvin took care of everything right away. I was amazed at how clean they got the carpet and vinyl flooring! They even performed some kind of pet odor removal, and it really worked! The carpets and flooring ended up smelling clean and fresh! Plus, as a lovely surprise, Ezra gifted me a beautiful Christmas wreath with a red bow, complete with real cranberries. If you ever need your carpets or flooring cleaned, this is the company you should call!

I had a fantastic experience getting my two living room rugs cleaned. After they were affected by a flood in my apartment, I was worried about the damage. However, I received a visit quickly, and I got detailed information on how to restore my rugs. Melvin, the service representative, arrived on time and was very professional. He was polite and helped me set up a convenient delivery schedule. Melvin kept in touch as we planned and showed up right on time to deliver my rugs. I’m extremely pleased with the quality of the cleaning service. My rugs look amazing now! Because of the excellent restoration work and the top-notch service, I highly recommend these carpet cleaning services.

I arranged for wall-to-wall carpet cleaning with The Giants Carpet Cleaners for three bedrooms and two closets. The basket weave carpets, which were installed in 2008, had some mild discoloration at the entrances to each room. The team was very careful about our health, wearing masks and using shoe covers, and they took great care to ensure our walls and furniture were safe—there was no damage at all. The whole process took about an hour and a half. Initially, I was a bit unsure if the carpets would turn out as well as I wanted, but after they dried completely and with a good vacuum, they looked like new again! I’m very satisfied with the results. While it was a bit more expensive than other services, I believe it was definitely worth it. I also used them for my area rugs last year and had the same excellent results. I can confidently say they do a fantastic job!

where do i start?! i needed help fast with my carpets in our new memphis home, and i’m so glad i called. ezra came through at the last minute and did an amazing job! he was super thorough, even cleaning deep into the carpet in closets and other hidden spots i wouldn’t have thought of. all the pet smells and stains are completely gone, and the carpets look soft and fresh like they’re brand new. ezra kept me updated and sent photos when the cleaning was finished. i’m really happy with how professional and on time he was. i’ll definitely use this carpet cleaning service again and recommend it to anyone who needs a great job done!

Amazing work! Our previously soiled carpets have been revived by The Giants Carpet Cleaners. They were severely stained with pet messes, vomit, urine, and dirt from high-traffic areas, that seemed beyond repair. I was initially hesitant to opt for the deep cleaning option, which included the use of rotary brush equipment and stain treatments, as the price was more than I anticipated. However, it was undeniably the best carpet cleaning I've ever witnessed. Ezra and Brian, the cleaning team, were absolutely professional. They thoroughly explained their recommendations and provided an upfront estimate, matching exactly what I was billed. They dedicated a considerable amount of time to achieve the results they aimed for. Opting for the deep clean equipment was a decision I'm thrilled I made. I am astonished at the cleanliness of our carpets now. I will unquestionably utilize this service in the future and highly recommend their exceptional carpet cleaning service.

After trying out several services, I had Brian come over to inspect my carpets before starting the work. He gave me a thorough consultation on what could be done and provided a clear estimate. I needed my carpets stretched, some areas repaired, and then cleaned. I am extremely pleased with the results and would highly recommend this carpet cleaning service. Brian is straightforward with his recommendations and truly delivers on his promises. With pets in the house, I wanted to ensure all odors and stains were eliminated, and he did just that. If you're seeking honesty, integrity, and someone who genuinely cares about making your carpets look brand new, this is the service to call.

Ezra did an amazing job cleaning our carpet. Our area rug was almost unusable, but he made it look brand new again. Since it’s an expensive rug, we really wanted to save it. He also cleaned our upholstered furniture so well that it looks refreshed. Now we can enjoy our space without worrying about dust or dirt. The carpet came out spotless, and Ezra even cleaned the lower part of our walls at no extra cost. We have used this company before for window and floor cleaning, and we've always been happy with the results each time they cleaned for us.

I was really impressed with the carpet cleaning service I received today. The technician, Ezra, did a fantastic job on my carpet, which had a few stubborn stains that I couldn't get out with my own cleaning products. He explained everything he was going to do in a clear way and even gave me helpful tips on how to keep my carpet looking great as it dries. I would absolutely recommend this service to anyone who needs their carpets, kitchen, or furniture cleaned and restored. The customer service and hospitality during the cleaning were excellent, and I would definitely suggest it to others.