Memphis Sewer and Water, LLC

Memphis Sewer and Water was quick to respond, scheduled what we needed done in a very timely fashion and communicated immediately when the weather didn’t cooperate. We needed to close our septic system and connect to the sewer line which is a big job. They performed flawlessly. I would highly recommend them to anyone!

It is never good when you are making an emergency call for a plumber late on a Friday afternoon! But Ryan answered the phone and got his team out to my house to address a backed up sewer line, even though their work day was wrapping up. They quickly assessed and stabilized the situation. When I was having trouble with the city fixing the sewer connection, he personally came back out to provide the plumbing evidence to the city that the backed up sewer was in their pipes. Ryan is a guy that cares about his customers and it shows!

Had a sinkhole in the yard that was steadily getting worse and decided to have an expert look at it and recommend a fix. MS&W had done drainage work in the neighborhood and I called to schedule an inspection. Bo came out within hours and scoped the sewer drain. He found several areas where the original terra cotta pipe had separated and walked me through pictures of the issues with recs for a fix. Discussion was very thorough and no pressure at all to have them proceed with a repair. I asked for a quote and received a written one that was very reasonable. Decided to proceed and the repairs were done THE NEXT DAY due to a schedule cancellation they had received after looking at my problem. Work was performed and completed with excellent workmanship and outcome. Had to trench the line but much care was taken to refill and mound the soil so lawn issues were minimal. Thanks to Bo, Aaron, and the crew for a super response and a well done job. These guys are good!