Constraction reviews in Murfreesboro, Tennessee

The ServePro team was awesome to work with on the remediation. They are very knowledgeable. Walked us thru every step. Careful and polite and understanding of the traumatic experience of going thru a major water damage / house issue for the first time. HIghly recommend.

Michael & his crew were personable & prompt every time they came out.He listened carefully about my concerns & explained to me what he was going to be doing each day. They were very professional & careful with my home.

If you want a trusted company to clean up after a, Servpro is that company. Very detailed, great communication and very thorough.

The teams at Servpro did an excellent job getting my house back to feeling like a home. From the cleanup of the initial damage to the extensive repair work, Servpro kept professionalism and customer service at the forefront of the job. It was an absolute pleasure to work with Rob Nix in the planning and coordination of the repairs. Mr. Nix was great at communicating during the entire process, and helped me maintain a positive attitude during that difficult time. The communication between Mr. Nix and the chosen contractor for the repairs, Jonathan, was seamless. This really helped the repair process move forward as quickly as possible. Jonathan's team were all very polite and professional, and the work they did was outstanding.
I am very happy to have chosen Servpro to help me through that difficult time. They were all great to work with and I can't recommend them enough!

Servpro has been so helpful with the issues that I am currently dealing with at my home. Michael & Simon came out to inspect the damage. They are both very professional & trustworthy. Michael is very well spoken & thorough in explaining things to me. I am very fortunate to have them helping me.
Brenda H.

I've been dealing with a water leak and mold issue. Servpro was the company that handled everything. I'm blown away by the professionalism of Michael and Simon. Michael thoroughly explained everything he was going to do and walked me through the work at the end. I felt very comfortable with him in my home and confident about his knowledge. The team was tidy and non-invasive. Would definitely recommend!

I had a great experience with Servpro Rutherford! They were polite, communicated everything that needed to happen really well, professional, and made the process of dealing with flood damage so much easier than I was expecting. Also, when they had to take the floors and part of the walls off in our basement, they moved all our stuff for us and left everything really clean. Highly recommend!

We have needed Servpro twice, and each time the technicians were courteous and competent, and got the job done.

Michael, Simon, and Kyle were amazing. Professional and courteous and sympathetic to our situation at such a busy time of year.

Timely, responsive and professional. Michael and Luis are both great at what they do! They make the process easy.

Servpro, sent their best team to dry my floors, pull up carpet and kitchen tile. They let me know what was going on during the whole process, and someone came each day to check on the progress at a time that was convenient for me. Will recommend to family and friends. Thanks Desjuan, Cody and Mark

Michael L was awesome, he explained everything that was going on and helped ease my mind. He made sure everything was cleaned up and went above and beyond. Our schedules have been very crazy and he was totally willing and able to work with our schedule. Thank you!

Tom & Paul did a wonderful job cleaning up a tremendous amount of glass, due to a shower door exploding. So grateful. Thanks.

The ServoPro Techs Michael and Simon were extremely professional, answered all our questions and concerns and were very thorough. I highly recommend them. Great team.

We had a flood at 12:30 am back in December. Panicking and half asleep, we called ServePro because I remember the green vehicles around town. The crew showed up within an hour, which I found amazing for the timing. There were bad storms all over that day and day before. They said they were coming off a 24-hour shift when they got our call. Even being exhausted, these guys were the most courteous, professional, honest, and respectful group I could have asked for. They were so worn out, but you wouldn't have known any of that by how well they took care of our home. They even had technical difficulties because so many claims were hitting their system in such a short time, but they handled that obstacle just as smooth as the rest. They explained everything we needed to know and do in detail, cleaned up everything they could to get our home back to normal as possible for the situation, and truly got us through the night without completely losing our sanity!
I got 2 of their names but can't remember the 3rd. I will edit if I can find it. Thank you guys
Shout out to Juan Barnes and David Groves.

The team led by Mercedes came in, asked questions to make sure we were on the same page. Their job was to pack up items that had smoke damage from a small kitchen fire in my home. They made sure that nothing was packed until I knew what was to be packed. Mercedes made sure she communicated this to her crew. They worked really hard and only took a 30 minute lunch and then back to work. They were thorough in doing the job, also, taking care with our belongings. And, they were friendly. I would recommend Mercedes and her crew to anyone who finds themselves needing a job completed such as the one that was done at my home.

I was not happy with how I was approached for services by a marketing representative with this company. I was under the impression at the time that he was associated with the fire department or somehow was called by them and that was how Servpro came on scene to my house fire so fast in the middle of the night. I was grateful for the donation of toiletries and gift cards as my family and I had lost all our belongings, but I was clearly shocked and traumatized and was not understanding what was going on in order to get a handle on the situation.
I was handed over to another person with the company who didn’t actually reach out to me personally but rather spoke to my insurance adjuster and then argued with her at my property a few days later. I don’t know if this is how Servpro typically finds customers, but it feels like ambulance chasing and a little like poorly influencing people in times of crisis.

After returning home to water damage, a call to ServPro a team arrived for Day 1! Hats off to Michael, Simon, Hunter and Dillan for preparation and beginning the mitigation process. Nice, understanding, professional.

We had a great experience with Servpro, thanks to the incredible team who came out to help us—specifically Michael, Simon, Santiago and Ceasar. From start to finish, the crew was professional, knowledgeable, and so respectful of our home. They showed up on time, explained everything clearly, and worked efficiently to get the job done right.

What really stood out was how thorough and detail-oriented they were. They didn’t just fix the issue—they made sure we understood what had happened and what steps they were taking to address it. They treated our home with care and left everything clean and in order.

We’re so grateful for their hard work and highly recommend this team to anyone dealing with water damage or home restoration needs. Thank you again!

This team took the best care of me and my belongings when pipes burst and flooded my condo. Very knowledgeable, timely and caring. They took care of everything!

Communication with office was poor.
The men on the job were great. Michael communicated everything, was aware of our situation and took care of everything. Simon and Kyle along with Michael were polite and professional.. I am very happy with their work.. The office continued to call the wrong person about the job, arrival times etc. The original crew was pulled off the job without contacting me. I called the office and was told the supervisor would contact me. After repeated request, the estimated called. The work was great, but I had to miss work a couple of hours on Friday and then again on Monday.