ServiceMaster Restore by David

Great service fast turn around. Andre came out same day as my flood and jumped on the job saving me all of money and headaches. Drake and his whole crew were professional and respectful of my property. I would recommend everyone to use ServiceMaster if you need any work done.

Our house was hit by a tornado May 6, 2024 just before dark. With a big hole in the roof and five inches of rain that fell that night. A call to two companies were made that night. Service master responded the very next morning and they were at the house. Andre was one of them and what I like about him is that he always has a smile on his face and is a very positive person. He always listens and follows up. If there is something he does not know he looks it up on his phone and Immediately has an answer. They ordered the many dumpsters and pods. Andre was here every day for 30 days and did an excellent job of drying things out.
Then other contractors came for the restoration. What a nightmare that was for over 11 months. When we were at a point where we could bring our furniture back in we called and picked a day for ServiceMaster to come out, Monday May 11th. Andre and his helper were here as planned. It was a rainy day, but it did not stop them. Andre and his helper were very considerate of the new flooring and they took their shoes off, protected the jams with padding and even put a heavy paper down on the floor for them to walk on.
After hanging the window coverings and bringing furniture and the rest on contents from the pod he swept them out and called for them to be picked up.
They were done by 1:30 p.m. and said if we needed anything more just call. What a comforting thing to hear.
I had mentioned about the flooring company leaving behind the left over hardwood that was left at my front door, April 26th and that I could not hose the porch off. Andre volunteered to move it and he also took mattresses that had broken glass in them from the tornado. He also took a broken ladder that was left behind from one of the subs.
Andre is definitely one-of-a-kind and we really appreciated all that he did for us. I would not hesitate to call on him again!
Thanks again!!
Shirley & Ted Breiner
Christiana, Tn

Great communication across all levels. Our main point of contact, Charles, explained the remediation process thoroughly and made sure all my questions and concerns were addressed. The team doing the work, led by Dalton, was quick, courteous, and thorough.