All reviews for Estes Heating & Cooling

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    5

    Scheduling was quick, easy, and friendly. They showed up on time, the owner (who did our diagnostic and repair) was very nice, thorough, and explained what he was looking for and what he found. The issue turned out not to be what another company "thought" and this correct fix was half the price to reaolve compared to what the other company was going to charge to try and fix it. Glad we called Estes!

    5

    This is an awesome company to deal with. Very kind and knowledgeable. The entire staff are honest hardworking people. I would never deal with anyone else after finding them. They went above and beyond to resolve my situation. I can't say enough about the most positive experience I have ever had with any business. They treat you like a human unlike other companies I have delt with. They are a blessing to me.

    5

    Estes Heating has been my go to since before the year 2000. I don’t even think about calling anyone else. Gaylon Estes and his crew always service my HVAC promptly and professionally. There is no one better. Thank you Gaylon!!

    5

    We had a problem with our AC where it cooled, but just was not holding the set temperature. Estes came out and made it work, but there was concern the problem was not completely solved. I was willing to let it go because the unit was holding the temperature it should. But Gaylon and the team continued to analyze the variables, came back without me asking, and traced the problem back to a burnt out relay. Another vendor would have advised to replace the whole unit when they could not solve the problem. Estes Heating and Cooling went above and beyond to make it work!

    1

    I called and got a quote for a new system from Jim. The quote had very little information. When I called back a few days later to get more information on what system they were quoting me (model numbers and specs) Jim got very aggressive and hostile toward me and claimed I was using him for information. Then he resent the quote to me and increased the price by $2000. I couldn’t believe it. If I’m going to spend thousands of dollars on something, I have the right to ask questions and know exactly what I’m buying. I’ve never been treated this poorly by a person I was trying to do business with. I ended up using TempControl. They had a better price and treated me with respect.