All reviews for Interstate AC

Way over priced. They made sure my heat pump and emergency heat was working. They were there for 30 min and charged me $420. They never discussed the price until the job was completed but a ball park price would have been nice.

The guy was cool and did show up on time and did everything I asked but way over priced.

Hi
Plz averi one call me sour
Tok to price
To much extra charge my store
I am tok to gay giv me estimate charges
600 visit charge
This not good service

Don’t know what their service is like but you should watch out for these vans on the road. This guy just cut me off, almost causing a wreck. Hope their ac work is better than their driving

Very nice employees, poor execution all the way around. Request was to fix AC, somehow my condo was significantly hotter after service. Would not recommend.

The temperature in my home was hovering around 71 for a few days, would not get colder. My Nest thermostat was offline with clear issues. Requested service, was told a Rep would be there later in the day to fix. I was blown off with no call back. Then a holiday, on day 3 I called and was told the rep would come in the morning. After 40 mins of “work”, I was charged for 2 hours per the rep. Not sure how the math works on that as I never received a receipt/invoice. Upon completion the temperature slowly rose to 79 degrees. I called at 3pm for additional service and was told that someone would be out to fix. I called back at 4:40pm for an update & spoke to the overflow rep. He told me he would contact a Rep & get back with me. $290 later and after my family sweat all night, I’m still awaiting a call back and an invoice. We went on vacation the next day, luckily. I will call another company who knows what they are doing.

Everyone else in my building AC is working except mine. Very friendly people, very disappointed.

Sent a tech out that identified the issue but no one ever bothered sending a quote. Wasted everyone's time and lost business. Another company came out the next day and fixed the issue immediately.

Edit company reply: That is not true. My name and business card were given. To the tech and over the phone twice. You needed my info to get here also. Let's not lie about it.

Imagine having to announce all of your political feelings on your work vehicle. Like a teenager. I mean it's your freedom to do so. I personally like it when hate mongers label themselves so I can see them from a distance. Not a Biden fan myself but it takes a real low level thought process to just have to tell the world how bothered you are while you're on the clock.

Worst customer service. They have came out over 5 times and never actually fixed the problem we were having and then foot us with a $7000 bill. Would never recommend

We spent $8000 over 6 months for a commercial AC unit that they never fixed, and our account manager got hostile over it.
At one point we settled the service bills and paid a large portion, but when it wasn’t fixed we cancelled our contract.
Only after cancelling they claimed we owed the entire amount and threatened a lien against us. I tried hard to be patient and work through it, but it was a very unfortunate experience.