Reviews of local pros in Union City, Tennessee

4.8 based on 57 reviews Back to the listing
    5

    Very helpful and pointed us in the right direction. Will us then again if the need arises.

    1

    Never used them but company trucks doing around 85 in a 65 on the same road that 2 people just got hit on and killed hours earlier shows how much they values others livers

    2

    Never received quote

    5

    Great job

    5

    Best around

    5

    very professional and know what they're doing and get the job done I really really like them a wonderful company that you can trust if I were you I'd call them first.🇺🇸

    5

    They came out quickly after a storm where a tree had landed on the power line going into my house. It had bent the pipe coming out of the roof from the electric meter. They came right away and fixed it very quickly. I would recommend them to anyone needing an electrician.

    5

    Great service. The crew is very polite. I would recommend them to whomever was to ask

    5

    My first experience with Johnson & Heating was in 2016 with installation and every year since they do the ProTune maintenance check. Their commitment to customers is outstanding from making the appointment to the service technicians coming to your home. "Thank you" to Donnie & his entire staff for their outstanding commitment to their customers!!

    5

    Nice friendly people. Did a great job. Cleaned up after they was done. The guy who came by and gave us the estimate before the work was done answered my question took the time to explain it. The owner came by to talk to us and explained everything . I would recommend this place to anyone.

    1

    The quality of service has changed, in my opinion. I priced a central unit for my house & told the lady in would call back tomorrow to order it. When I ordered it, I was told it would take 2-3 days to get it. I waited over a week and then was told it would be over 2 months to get it. That was over 2 years ago.

    5

    10 years ago Johnson installed my central unit. They have consistently maintained it twice a year with cleanings and inspections. Their service people are always very courteous and professional.

    5

    We always have had a great experience with the staff and team at Johnson’s Heating and Air. Sharonda was super friendly and BJ was on time and professional. We have used their service for our fall and spring HVAC cleaning for years and have always had a pleasant experience.

    5

    This is a outstanding company that will continue to outperform their competitors in the Obion Co area. I believe if I had the opportunity I would work for these folk because they see the bigger picture with running a company. The employee that came out for my estimate was incredibly friendly and we had a conversation that changed my views on how companies just want you entire wallet. Very professional and knowledgeable people that I’d recommend to anyone I know!

    5

    very informative and did a great job

    5

    Jeff had excellent facts to support parking on the street! Ask him😊 Comprehensive maintenance checkup! There is a wrong way to install filter. The office always calls afterwards to discern if there were issues. As always, I reply, “Horrible!” Then I report all the positives🙏🏼. Great people! Thanks for keeping me comfortable in my home♥️

    5

    Johnson Heating and Air just recently worked on my HVAC. They were excellent! Customer service rep. Adrian, was friendly, informative, and helpful. She immediately scheduled a service person to be at my house within a couple of hours. Jacob arrived within that time and began his work. I needed a part that had to be ordered. It only took 2 days for it to arrive. The second service person, J.B.H. was at my house that same day to replace the part and test it to make sure it was working correctly. Both Jacob and J.B. were knowledgeable, efficient, and courteous as they worked. All of this, and a reasonable price is why I will be using Johnson Heating and Air in the future and highly recommend them to others.

    5

    Johnson Heating & Air provides exceptional customer service. Donnie Ray Jr was very helpful and informative about which AC/Heating Unit would best meet my needs. All my questions were answered in a respectful manner. When it came time to schedule my installation, the staff was friendly and pleasant. I really appreciated them working around my busy schedule, and anytime an appointment was scheduled, the service/installation team arrived on time. Jimmy Young and Jimmy Young, Jr. exceeded my expectations with the installation. They respected me and my property, answered questions, worked diligently, cleaned their work area, and took extra steps to make sure the job was done right. To say they did quality work would be an understatement; they went above and beyond. I like how the company does a final inspection of the work and follows up with the customer. Donnie Ray walked me through the warranty information and set me up with a maintenance contract. At Johnson Heating & Air customer service is a priority, and I highly recommend them for all of your heating and cooling needs.

    5

    Our technician, Jacob, was extremely knowledgeable of the problem with our unit and explained in detail the cause of the issue and the process of the repair. With our service/maintenance contract, we look forward to keeping our unit in perfect running order going forward.

    5

    I highly recommend Johnson for your heating and air services. Employees and installers were very respectful on time work continuously to get the job done, and I am extremely satisfied with the entire process. Even had the owner of the company come by and sit down with me and my mother this morning, you just don’t get that kind of service in Business etiquette from a lot of services. I highly recommend them and can’t say enough good about them.

    5

    Great company. Was able to get to the problem quick and very professionally. Jacob explained and broke everything down when I had questions. Would recommend again.