Appliance Repair reviews in Anna, Texas

Zoom was fantastic with fixing my refrigerator problems. The crew was extremely polite, efficient, and knowledgeable. I will definitely call Zoom again for any future appliance problems. I’ve also recommended them to my neighbor. They’ve earned my trust!

Zoom has provided great service both times I've used. Ethan was skilled and explained all associated issues along with the cost if applicable. He made quick work of the issue and had our dry working in no time at all.

New visit 8/2024: Again, had a great experience. Ethan was on time, quick to get the job done, courteous. And had the parts I needed with him! Will definitely call again when I needed.

2022: Tommy was wonderful, courteous, and wore a mask to keep my family safe during this pandemic. He fixed my ice maker and it works great. He also was honest enough to tell me my dishwasher was beyond repair instead of throwing money at a useless cause. I would definitely recommend him, and I have! Thanks Tommy!

Tommy was great. He c was very knowledgable, and came back out after hours with the correct part for our dryer. Great Customer service all around. Highly recommend for your appliance needs.

Zoom was the best company ive ever used fast and friendly will never use anyone else!

Both my washer and dryer broke. I was super freaking frustrated. So I called Zoom they came out and let me know I needed to replace both. The washer could be fixed but the inner drum was on back order. When they left I thought and thought and was kind of upset. Why not try and get it replaced. So I called Maytag and got the inner drum ordered. It was on back order but they said should be here end of February. In the meantime my present for Valentine's day was a new washer and dryer.

I was going to replace the drum on my old washer and keep it. It is now well into March-3 weeks later and still no inner drum. So Zoom was right- it needed to be fixed but good luck type of situation. Better just to buy one that works.

I have to say that by looking at the reviews, I knew I had to give Zoom a call. I love to call and work with family owned businesses, only because they don’t jerk around their customers. I just spoke with Ethan, whom is repairing my washer, and he was very kind, pleasant, on time and had me a quote in just a few min. He gave me a quote that was within my budget as an early Christmas present. lol.. I would highly, highly recommend Zoom Appliances for all of your needs. I will definitely be working with them from now on for any future issues. Thanks again Ethan. 🥰

Great company! Very professional. Identified problem quickly. Ordered part i needed and was back to do repair in a few days. They made sure to tell me they have 90 day warranty and would be happy to come back if i had any problems! They communicated well via text and phone and came promptly when they said would. I’ll use them again. Very personable company!

Zoom is amazing. Compressor blew on my 3 year old fridge and they came out quickly to diagnose the problem. Tommy the owner diagnosed the problem that required a manufacturer warranty, but took the time to give me a thorough rundown on what issues I would face and that my best bet was to simply get a new fridge. Additionally due to financial hardship I am experiencing they even waived the typical diagnostic fee. This is a company that believes in a long-term relationship with their customers. I won't be going anywhere else moving forward when in need of Appliance repair. Top notch, deal with confidence.

My LG fridge was just over one year old and started making strange loud noises. Then eventually quit. I called LG first but was told LG would fix my fridge for $400! I told LG that is not a warranty, and so much for a manufacturers warranty... I also told LG I will not buy from them again. Zoom Appliance came out quickly to diagnose and had a replacement part the next day. The total for the repair was not cheaper but I rather support a business like Zoom Appliance than one that doesn't back up their product. I really appreciate how quick Zoom Appliance was, how knowledgeable the techs are and that everyone spoke clear English. The LG operator did not. Thank you Zoom Appliance.

On time, honest
Great in maintaining communication while waiting on parts, etc.

Zoom appliance to the rescue. I own a salon and my dryer needed repaired. Of course during the busiest time of the year. They were prompt, professional and reliable. Sweet family owned business with great customer service! Highly recommend!

I had great service they fixed my stove top quick and easy and customer service was very kind

After going through quite a few different companies, I had lost hope to find someone who actually knew how to work on appliances.

From the first time I called, I knew the process would be different. Shelby was very easy to speak with over the phone and got me set up next day to repair my washing machine.

Tommy (Owner) came himself and within a minutes already knew what the problem and solution would be. Within an hour, my washing machine was working again. He truly is an expert in his field and I am thankful that I found a company who is reliable and a TRUE specialist in this field.

Tommy is an amazing, trusted and new found friend to our family! He takes special care, is super knowledgeable & stands behind his work - a man of his word! We highly recommend…

We have used Jordan Abel for several appliance repairs. He’s always prompt and online and addressed and fixed the problem(s) in 1 appt for reasonable charges. Jordan is able to sometimes identify and fix individual electronic problems instead of just always replacing with new parts.

Zoom Appliance Repair is wonderful! They arrived during the timeframe they gave me, provided exceptional service, were highly professional & reasonably priced. They are definitely my go to now for any repair needs going forward!

Zoom Appliance Repair is awesome! We called for pricing and ended up getting an appointment scheduled the same day. Our repair guy, Ethan, was very friendly and knowledgeable. He was able to diagnose and fix our dishwasher in 30 minutes. I highly recommend using them for any appliance repairs.

Used Zoom twice now: once for refrigerator and once for dishwasher. Resolution is incredibly fast, price is fair, and service is friendly. They kept records of all my appliances and were able to refer back to determine exact model number of my refrigerator, so I didn’t have to be at home to set up a repair. No wasted time on diagnosing the problem and procuring/retrieving parts for repair, they basically knew what I needed and had the parts for repair before walking through the door. Will definitely be using again.

Zoom is the GO to Appliance Repair Company!! Fast, Friendly and Follow-up can't be beat. I was impressed with the Honesty and Integrity from Tommy and his wife Heather. I am a customer for life for all my appliance repairs and installs.

Incredible service! Shelby was delightful and was able to work us in the schedule quickly! Ethan was professional and fixed our fridge in no time. It's running like new! If anyone has a Samsung refrigerator and the back freezes up…these guys have the fix for it.
Would highly recommend this company for any appliance repair needs!