All reviews for Sears Appliance Repair

Very thorough and explained what they found very clearly. Great experience!

Serviceman was very friendly but professional. Solved problem quickly.

Alberto was AMAZING!! Very courteous ,timely and explained everything he was doing to make the repair…and was very quick and efficient!!!

Technician was very friendly and knowledgeable. He throughly checked my machine and isolated the issue quickly then provided potential fixes. He came prepared and did one of the two potential fixes.

My technician was on time, knowledgeable, and great bedside manners. Have dealt with many technicians and have to say he was one of the best. Would definitely use Sears again.

Tyler was quick and professional. 10 out of 10, would recommend!

Marcus was polite and professional. He was informative and honest. Due to his work ethic and demeanor, and the final work he did, I’ll be happy to recommend him and your service to anyone. Thank you!

Excellent experience! Service person contacted me in advance, so I would be expecting him. He explained tardiness well, things happen unexpectedly. He went straight to work & explained his investigation. He showed me his work, and his proofs, to my complete satisfaction.

We BOTH tend to tell stories, the only wastage I saw, but it was entertaining and contributed to customer satisfaction.

The billing, and warranty period were explained to my satisfaction.

This professional knew his equipment & I highly recommend him.

Thank you. Service tech was very polite and worked quickly to make the repair. Very good experience.

Very thorough, a complete analysis and diagnostic in a short period of time.

We received great service during our free warranty spring tune-up service on a central AC unit. We were pleased that Kyle took the time to asses our needs on the system, serviced it appropriately & advised us on on next steps.Since we subscribe to a Sears Home Warranty Program, the service was free, although valued at more than $600.

Excellent customer service and they went far and beyond.. we’re so thankful

Marcus did a very quick and efficient job. I am very pleased with his service! He also gave me information on purchasing a warranty to make sure any future service would be affordable. I'm very pleased.

Easy to set up appointment. I was informed and updated throughout process. Service technician was great. Very knowledgeable and professional. Quickly repaired my dryer. Very satisfied.

Sear HVAC Tech Kyle and his partner called ahead of time to confirm my appointment and arrived on time. They both completed my repair and insured that my unit was functioning properly before they departed. They explained that they added coolant and a sealing dye that will seal any small leaks. They were very polite and took to time to go over the repairs. They were both dedicated professional and competent in assessing, repairing and maintaining their work. I felt good when he added if it happens again the dye will show them where it leaks.

Our serviceman was on time and knowledgeable. He thoroughly checked the washing machine and gave a clear explanation of what could be causing the problems with the spin cycle. He gave some helpful suggestions concerning load balance and detergent usage. He explained about the wear and tear on the bearings.
I appreciate his professionalism and courtesy.

The technician who came out to repair my Samsung dryer did an excellent job. He quickly identified the issue, underwear and socks had slipped behind the filter, and explained how it likely happened. He was honest, professional, and did not try to upsell me or take advantage. I scheduled the repair this morning, and they arrived within five hours. The price was fair, and the service was efficient. Highly recommend.

Stan was great! He was friendly & very informative. He seemed very knowledgeable & got right to figuring out what was wrong. He answered all my questions & I had many. I thought it was my a/c that was leaking, but Stan found it was my duct work that needs work. He still checked out my a/c at my request to ensure it was running good. Wish all repairman could be as good as Stan.

The technician was very knowledgeable and explained everything that I needed to know it was a great service.

The service tech was great! Very polite and efficient. He knew exactly what to do and resolved the problem with our refrigerator.

Marcus was very knowledgeable and courteous. He Couldn’t fix my washing machine because she said it would cost me more than just buying a new one. He gave me some really good tips and advice on how to prevent my newly purchased washing machine from experiencing the same problem. I was very satisfied.