Home Services reviews in Arlington, Texas
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Young's Chem-Dry did a wonderful job on my carpet and apolstery. I called them at 5:00 in the afternoon and they had someone at my house the next day. The technicians were very friendly and professional. Susan was so helpful and pleasant to work with on the phone. I will definitely use them again in the future and recommend them to my friends as well.
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After buying my first home, I walked in for the first time and noticed that the sellers left it in a wasteland-like state. I thought for sure that the carpets would be better off set on fire and thrown away! A friend recommended ChemDry, and I'm so happy I gave them a call! Susan was a blessing to work with, and the next time I walked into the house the carpets were spotless and even dry! They completely exceeded my expectations and I will be recommending them to everyone I know!
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Amazing service
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Several communication failures.
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Very knowledgeable staff!
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Great company & great service.
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I don't even have service with you guys. Just frustrated with my current people and now frustrated with you because it clearly says you're open til 6 but the vm says you closed at 4. Smh
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I’ve used this company for more than 4 years now. They’re always friendly and very responsive.
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I have never been so pleased with a pool sevice ever!! We have used 2 services in the past and I fired both!!! I’m very picky and they are absolutely the best!! Thanks Nathan
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Great, timely service by Ricky W.! Diagnosed my problem via text and helped me fix it on the spot! Will always use Sun Valley for all my pool needs!
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With them for 5 years, no issues great service and attentive owners. Technicians always on time and even call on the way out, I would recommend them to everyone and already have. Thanks Pam and Jason
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Could not be more pleased with the level of service received from Sun Valley. From the pool maintenance to the support from Pam in the office, we feel like this is a company deserving of a good recomendation
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Sunny Valley Pool Service has been able to meet all my pool inspection, repair, and cleaning needs. Professional service and easy to schedule.
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We called Sun Valley to help clean up out green pool after we purchased a home in Mansfield. Mitch had the pool looking new in no time. Very happy with how our pool looks.
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These guys were efficient, affordable and got the job done. After we couldn't get our other service to even answer their phones, it was so nice to deal with Sun Valley!
We had a fairly simple wiring problem - it was done in 30 minutes. -
We engaged Sun Valley when we first bought our home with pool in December. It is always beautiful and balanced. They just came this morning after the storms from last night and cleaned it impeccably. We're looking forward to hours in our pool this year!
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I had a burnt out pump that I was having an extremely difficult time getting the home warranty company to replace. They sent two other services out and the service level was terrible. Ricky came onsite, and took the time to fully listen to the problem and replaced the pump. The work was done quickly and cleanly. I will be calling them for any future repairs that are needed.
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Again as my 3 emails today stated, do not bill my mother regarding any further service. They started out good, however, no chlorine added on last visit, pool cleaner removed without authorization, supposedly fixed, and any moron would have noticed the crack in the fitting, however they had it 2 weeks and brought it back and again, no communication. They did a ten minute fix on a leaking gasket at the equipment I would say 6-8 months ago, charged $125.00 for a 4.00 part (if that), guess what its leaking again...i doubt it was ever fixed to begin with. As stated, I worked for fort worth's premier pool builder for years, I know good customer service and clearly your lack of responding to my emails shows your inability to take ownership of your faulty work....again shes not paying anything further and she better not get an invoice for anything regarding that pool cleaner as you did nothing. Beware
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We had the best experience ever with our technician. He was on time, experienced, knowledgeable and a pleasure to work with. We could not be happier with Sun Valley! We will always call them for our pool needs!!
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Sun Valley Pool Service is a terribly unprofessional, dishonest company. I requested their estimation and they came to do it 2-weeks ago. First, Holly called about 4 weeks ago and left a voicemail, she never received a call back. She called a second time and finally spoke with a Pam (secretary) who was eager to set up the initial consultation. My wife was incredibly detailed in that it needed to be at 9am CST, as my work is very demanding, especially during Covid-19. Pam advised it would not be a problem, he will be there by 9am. The gentleman was an hour late to our meeting, blaming it on the secretary who he says gave him an hour window. He was there by 10:15am. My wife could not have been clearer that it needed to happen by 9am, due to my demanding work schedule. I was fine to overlook that, things happen and I waited for him. The guy was kind, professional and gave me an estimate on our pool service at $45 per week. He said he would be having the secretary reach out to me the following week to schedule - she never did. When my wife called to set up the scheduling, she proceeded to advise they would not be servicing our pool because "their route was full." Why was this not mentioned during the evaluation? The gentleman acted very strongly like this will be happening and he will take on our pool. My wife advised this to the secretary, and then the secretary finally broke down and said "well there's a lot of dirt in the pool" ... so there you have it. That is also not entirely true. There was some dirt in the pool, which I vacuumed up that very day after the evaluation. I also had the water tested by Leslie's and made sure they would have a better starting point on the pool service - to help make it a little easier on their end. So - they lied about what time the appointment was, then they lied about not having room on the route, so I would NOT RECOMMEND this company to anyone. I would have preferred an honest response from the man who conducted the evaluation the day of and not have him waste both my time and my wife's time trying to set up service. We are glad things transpired the way that they did, because God knows what else they were prepared to lie about. Burleson residents, be aware and do not hire this company. I am a very strong Christian man, I am a business owner and understand exactly how customers should be treated. I never leave reviews - but this is incredibly unethical and I want my fellow residents to know the way they handled a POTENTIAL customer. How do they handle current customers I wonder? Do yourself a favor and look elsewhere.
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What can I say about my experience with sun valley pools. This company is extremely professional and timely. They address issues and even though it may not be big deal to how the pool operates it's a big deal to the customer and they understand the concern and address it. I am so happy to do business with sun valley pools and I will continue to do business with them. I want to say thank you to the person who performs the weekly cleaning and the receptionist who schedules work and payments. I do not want to say their name since this is open to the public but they are all true professionals. If you are looking for a good company that still holds integrity and cost effectiveness for their customers this is it.
Thank you to everyone for the help and the level of attention I have received and I really can't say anything negative about this company.