New Creations Custom Kitchen and Bath

Awesome Experience with Bathroom Remodel – After 10 years of thinking and talking about remodeling out 80s style master bathroom, we finally made the move and asked friends who they would recommend. Several told us about New Creations and we contacted Roy Faust and his team. From the very beginning, they listened to our needs, communicated flawlessly, and truly brought the whole team to reform our bathroom. New tub, sinks, granite counter, tile, paint, raising the ceiling, fixtures, lighting….so many decisions for us, but they delivered exactly what we asked for.

We couldn't be more thrilled with the finished product, that came in on budget and in less time that estimated. Troy who managed the project was professional, courteous, and on time every day. The crew that he brought was phenomenal, from start to finish the delivered, and cleaned up every step of the way.

We missed them when they were gone, but 5 stars to the crew and our whole experience with New Creations…we would do it all again!

This review is for the kitchen remodel Roy did for me in 2008 and the master bath remodel in 2011. I left 2 reviews on Citysearch for the jobs well done. However, Citysearch is going out of business and Roy asked me to migrate my review here. So, on to the review.

I met Roy at the 2008 Home and Garden Show. He was just starting his business and I took a chance on his company. I think I was his 3rd customer. He had no showroom back then. He was showing me samples out of the back of his truck. But that didn't matter. What mattered was that he did an excellent job. I had a very specific vision of what I wanted for my kitchen, such as stainless steel back-splash and kitchen counter on stands instead of toe kick, and he made it happen. I really love my kitchen.

I only had enough money to remodel my kitchen in 2008. Fast forward to 2011, I saved up enough money to remodel my master bathroom. Again, I was very specific about my bathroom design and Roy made it happen. This time, my experience was even better. At the beginning, we had a meeting with all the trades people in my bathroom. Tile expert, electrician, plumber, carpenter, Project Manager and Roy all crammed into my bathroom discussing how to implement my design. The plumber was telling the carpenter how he needed the tub support framed, and the electrician how much power he needed for the heater and water pump and the tile expert where he needed access panel to get to the pump. They had everything planned out before they even started. This was no fly by the seat of your pants operation. The PM made sure the project was done in the right sequence and on track. I was able to track the project progress online and the PM was very good at updating the progress. I also got CAD drawing laying out precisely where they were going to drill holes on my tempered glass counter top to mount my vessel sinks and tall faucets. That was very reassuring.

This project ran a little longer than expected due to scheduling conflicts some last minute changes we had to make on the fly. Design changes are inevitable when remodeling. You never what you are going to get until you rip off the dry wall. Roy's team met all challenges and worked around pre-existing plumbing and framing. In the end, I think I ended up with 95% of what I wanted. But the result was so stunning, I totally didn't remember the 5% I didn't get.

Both of my remodeling experiences with Roy's company have been great. I give New Creations 5-star rating and 100% recommendation. You don't h ave to take my word for it. Talk to Roy. Let him show you what he can do for your home.

High-end kitchen with reasonable price! – When I started out my kitchen venture, I was skeptical about doing business with contractors. I've heard numerous nightmares about the outcome of the kitchen, let alone its financial impact that causes to a family. As a REALTOR, I know the importance of the kitchen for resale purposes, specifically, if the outcome was not favorable to prospective buyers. Hence, I vigorously did my due diligence by taking quotes, monitoring contractor's response, conducting reference check, et al. I am very pleased and satisfied with making the right choice by hiring Roy and his crew. Roy provided his expert opinion, provided guidance, and communicated with me throughout the entire process. Importantly, he stayed within the allotted timeframe. Roy, thank you for adhering to those dates! Needless to say, I continue to recommend New Creations to my friends and family. So, if you want excellent customer service, quality service, high-end look and not break the bank, hire New Creations! You will not regret it!