Home Services reviews in Austin, Texas
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We have used Let Kelly for years, but her cleaning crews have degraded. Today they inexcusably destroyed some irreplaceable heirlooms we had gathered over 40 years ago at a celebrity convention. They were neatly secured in a safe place but somehow they reached in while dusting and shattered it to pieces. The house cleaners couldn’t speak English and ignored our directions on how to safely enter the house without releasing our pets to the streets where they could get run over by vehicle traffic. After today’s horrible experience, we will never use Let Kelly again. Please hire responsible people who can speak English and have good judgment along with everyday common sense!
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You won’t go wrong by working with Let Kelly. From the moment you contact their staff, you know you will be well taken care of. Their attention to detail is above the rest. It’s always so nice coming home to a clean house. Thanks Let Kelly!!!
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Let Kelly Cleaning Service has exceeded all my expectations, delivering impeccable service that truly sets them apart in the industry. From the moment I contacted them, I knew I was in good hands.
What sets them apart is their attention to detail and commitment to customer satisfaction. Every corner of my home was left sparkling clean, and their thoroughness was evident in every aspect of their work. From dusting to vacuuming to mopping, no task was overlooked.
Not only is their cleaning top-notch, but their professionalism and reliability are also unmatched. They arrived promptly at the scheduled time and completed the job efficiently without sacrificing quality. Their team members are courteous, respectful, and always willing to accommodate special requests.
Overall, I wholeheartedly recommend Let Kelly Cleaning Service to anyone in need of professional cleaning services. Whether you're looking for a one-time deep clean or regular maintenance, you can trust them to deliver exceptional results every time. Thank you, Let Kelly, for your outstanding service! -
Fast response and quick scheduling. We were so pleased with the job Let Kelly did in our home. They needed some more time to get the job done and let us know in a timely manner. They did a fabulous job and we are looking forward to rebooking.
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Let Kelly is the best. She has a wonderful staff that will clean your house for a great price. I'd call her if I was you.
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Let Kelly and her team are amazing! The onboarding process was seamless, getting a quote was quick and easy, and their response time was fantastic. They left my home spotless from top to bottom, making everything look fresh and beautiful. It’s such a relief not to have to stress about cleaning—Kelly’s team truly takes a weight off my shoulders. Highly recommend!
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We used to love this service, but there's zero accountability when things go wrong. Don't expect them to admit when they damage your floors or break items in your home.
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I can’t say enough good things about Let Kelly! Their attention to detail is amazing — every surface, corner, and crevice is spotless by the time they leave. It’s such a relief to come home to a clean space without having to lift a finger. Having this break from cleaning has been such a gift, and I truly appreciate the care they put into every visit. Highly recommend if you’re looking for reliable, detailed, and professional cleaning service!
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Let Kelly does a spectacular job!! We have been with them for a couple years now and are so thankful for the work they do. They are always on time, have never cancelled, and are so thorough and efficient. We have kids and pets so things can get a bit messy (and hairy!) but they do such a spectacular job, you can't even tell by the time they leave. They take tremendous care to ensure the house looks amazing - all surfaces clean and the house smelling fresh. I have occasionally requested additional services outside our regularly scheduled cleaning (like a refrigerator clean out or a deep clean) and they are always happy to add the service when requested and always do a great job. They are friendly and respectful of our space and I'm super thankful for the wonderful work they do. I highly recommend them if you are looking for a reliable cleaning service!
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I’ve been a Let Kelly customer for about 15 years now, and that alone should tell you everything you need to know. It’s rare to find a service that consistently delivers such high standards, year after year. From day one, the team has been reliable, professional, and detail-oriented.
They always treat my home, and my 3 dogs 🐶, with care and respect every single time. They’ve helped me maintain a calm, clean, welcoming space through life changes, busy seasons, and everything in between.
If you’re looking for a team you can trust to care for your home like it’s their own, Let Kelly is it. -
We hired them while our regular cleaners were unavailable. During our initial call, Kelly thoughtfully asked me to identify areas with fragile items so she could alert the team, which I appreciated. Unfortunately two items were broken during the cleaning, including a sculpture my husband made and another piece that was returned to its place broken into three parts without anyone mentioning it.
We were working from home during the cleaning and noticed quite a few things falling, which made us concerned. I tried checking in with the team but had to call Kelly to do so. The team worked hard and I made sure to tip them well for their effort. However the results didn’t quite meet our expectations, the house didn’t have that fresh clean scent we’re used to with our regular service.
While I appreciated their hard work, the combination of the broken items and the overall results means we’ll be sticking with our usual cleaners going forward. -
They are always great!
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Always a great job by a professional team
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I would recommend this team anytime!
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Left our house spotless! Very pleased!
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Absolutely outstanding. Will recommend to others!
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They left my apt spotless fantastic job!!
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Wonderful service!! Highly recommend these cleaning services
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Weekly service - Rocio and her team are wonderful!
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Love using Tina Maids of Austin! My house is sparkling and the affordable pricing makes it that much better!
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No showed/no called my scheduled appointment. I would stay far away from this company if you want any dependability.