Green Day Cleaning

Spam

I hired Maria to do a deep cleaning before my renters moved in. I was explicit that it was a moving clean and not a traditional cleaning like she had done in the past. She agreed she could come wed before my renters moved in. The day before and the morning of I tried to contact her with no response. Finally she responded and said she was coming at 1:00. Then she texted at 1:33 to say she was running late at another home and would be there at 3. Then at 3:47 I texted to ask her progress and she said she was 15 mins away. She didn’t end up arriving until after 5. When she arrived she notified me that it would be $450 for two people for 4-5 hours. I reluctantly agreed but didn’t have a choice since my renters were moving in the next day. I gave her instructions on what needed to be done and left her to do the work. She texted 3 hours later and said the work was done and charged me $487 when she did not spend 4-5 hours at my house. The next day my renters arrived and sent pictures of the house. There was a roach which I had seen the day before in the bathroom still on the floor next to a cap and hair. There were hand marks on the windows on the inside and the drawers had not been cleaned among other stuff. All of which I had directed her to clean. When I called to complain she denied not doing the work I paid for and did not offer any refund. Victor called to talk to me and he defended her and told me lies that I gave proof to the contrary and told me “this is Austin” as if I should be ok with paying way more for less quality. Btw I have lived in Austin for 14 years and don’t agree with his statement. Again no offer of refund. I do not recommend ever using their services.